Job Description Process Analysis & Optimization • Evaluate and optimize existing Contact Center processes to remove inefficiencies and bottlenecks. • Develop strategies for workflow improvement, reduced operational friction, and enhanced customer satisfaction. Stakeholder Collaboration • Collaborate with cross-functional teams, including IT, Operations, and Customer Care, to understand business needs and process challenges. • Engage with external vendors and partners for system enhancements and solutions. Technology Integration • Support the integration of advanced tools such as CRM platforms, Chatbots, IVRs, and social media ORM platforms to streamline Contact Center operations. • Stay up-to-date with CRM functionalities, proposing enhancements as new features become available. Performance Monitoring • Establish KPIs and metrics to evaluate the impact of process improvements on Contact Center performance. • Provide data-driven insights and actionable recommendations to leadership for continuous improvement. Training & Change Management • Lead training sessions to ensure effective adoption of new tools and workflows by end-users. • Drive change management initiatives to cultivate a culture of continuous improvement across teams. Compliance & Risk Management • Ensure adherence to data privacy, security, and governance regulations in all operational processes. • Identify risks in new process implementations and provide recommendations for mitigation strategies. Environment, Social & Governance • Promote judicious use of natural resources. • Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines. Anti Bribery Management Systems (ABMS) • Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. a. Understanding of ethical standards and the importance of integrity in business practices. b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual
Job Overview The General Manager - Process Excellence will oversee the execution of business strategies by driving quality enhancement and process improvement initiatives, including Six Sigma and LEAN methodologies, to cultivate a culture of continuous improvement. This role will also facilitate the sharing of industry best practices, lead operational improvement projects, and supervise the deployment of LEAN and Six Sigma training programs to enhance process efficiency and operational effectiveness across the organization. Job Description Process Improvement and Cultural Development • Cultivate a culture of continuous improvement by driving the sharing of best practices and the implementation of process enhancement initiatives across the organization. • Oversee and mentor improvement projects, ensuring the successful implementation of recognized methodologies such as Six Sigma and LEAN, and spearheading recognition programs for completed projects. • Conduct in-depth research on innovations and future organizational needs, staying ahead of trends while ensuring adherence to environmental, health, and safety regulations. Training and Development Management • Create and manage training calendars to ensure timely and relevant professional development, particularly for Six Sigma and LEAN methodologies. • Collect and manage feedback scores from training programs, ensuring that feedback is acted upon to continuously improve training delivery and effectiveness. • Monitor adherence to training targets and certification guidelines, ensuring all relevant employees achieve the required competencies in process improvement methodologies. Collaboration and Compliance • Collaborate with quality and MIS managers to identify, prioritize, and execute high-impact process improvement projects across various functions. • Oversee the development of the Body of Knowledge (BoK) for Six Sigma and LEAN methodologies, ensuring that resources are updated and aligned with organizational needs. • Plan and execute graduation ceremonies for completed certifications and actively pursue awards and international recognition for outstanding organizational achievements in process excellence. Team Management & Succession Planning Manage and develop staff, including performance management, training, and career development. Create and maintain a robust talent pipeline to ensure succession planning (1:2 ratio). Environment, Social & Governance • Oversee corporate governance within the assigned region, ensuring alignment with organizational principles, policies, and regulations. • Promote judicious use of natural resources and adhere to the organization's environment, health, and safety policies, objectives, and guidelines. • Drive the organization's sustainability initiatives, working towards achieving established targets. Anti Bribery Management Systems (ABMS) • Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. a. Understanding of ethical standards and the importance of integrity in business practices. b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual.
Job Overview Corporate Communications will be responsible for overseeing internal and external communications, media, and public relations at VFS Global. Additionally, the role entails developing and implementing comprehensive Corporate Communication and media strategies, as well as assessing their effectiveness to ensure they align with the company's branding and strategic goals. Duties & Responsibilities Job Description Communication Strategies • Lead communication strategies aligned with business objectives to enhance the company's brand image and equity. • Identify target audiences and develop tailored communication plans to meet their specific needs. • Formulate media management and corporate communication policies and guidelines. • Oversee reputation management across diverse platforms, including print, digital, social media, and online advertising. • Collaborate with media agencies to create communication plans that support strategic objectives. • Plan and execute media releases and advertisements for new business initiatives. • Strategize pre-launch and post-launch activities to strengthen brand presence and drive market development. • Research and implement industry best practices for brand building and effective communications. Comprehensive Communication Management • Ensure cost-effectiveness and maintain budgetary control for all activities within the Corporate Communications Department. • Uphold compliance with ISO 9001 standard operating procedures (SOPs) and maintain quality standards across all communication efforts. • Oversee Marketing Communications, Internal Communications, PR & Media Management, and Client Relationship Management. Team Management & Succession Planning • Manage and develop staff, including performance management, training, and career development. • Create and maintain a robust talent pipeline to ensure succession planning (1:2 ratio). Environment, Social & Governance • Oversee corporate governance within the assigned region, ensuring alignment with organisational principles, policies, and regulations. • Promote judicious use of natural resources and adhere to the organisation's environment, health, and safety policies, objectives, and guidelines. • Drive the organisation's sustainability initiatives, working towards achieving established targets. Anti Bribery Management Systems (ABMS) • Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. a. Understanding of ethical standards and the importance of integrity in business practices. b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual. Education • Bachelor's/postgraduate degree in Marketing or a global equivalent qualification. Experience • 10+ years of experience in a Corporate Communications role, or a similar position.
Job Overview • Lead the development, maintenance, and continuous enhancement of the OneVasco mobile application by writing and upholding clean, modular, and maintainable code that adheres to secure coding standards. Focus on optimizing app performance and user engagement to deliver a seamless and secure user experience. Key Responsibilities • Plan, execute, and oversee comprehensive quality assurance testing and inspection of products or services. • Investigate any reported product quality issues and ensure prompt resolution in line with company policy and regulatory requirements. • Develop or improve processes for capturing, investigating and documenting product complaints. • Implement risk management procedures, track issues, and report findings to management and product development teams. • Provide necessary training and support to quality assurance team members, covering internal systems, policies, procedures, and core quality assurance processes. • Promote judicious use of natural resources. • Adhere to the organization's environment, health, and safety policies, objectives, and guidelines. Education • Bachelor’s or master’s degree in computer science, or a Master of Computer Applications (MCA), or a related discipline. Experience • 4-5 years of proven work experience in a similar quality assurance role, preferably within high-performance web applications development.
Job Description Trade Strategy & Market Development Collaborate with the Heads of Key Accounts & Leisure, Spiritual Travel, and Airlines to design and implement trade strategies for the Indian market. Lead product development for Leisure and Umrah segments, ensuring alignment with market needs and client objectives. Track and analyze market trends, competitor activity, and consumer behavior to identify opportunities and inform decision-making. Expand focus to include emerging travel segments such as VFR (Visiting Friends & Relatives), Business Travel, and MICE (Meetings, Incentives, Conferences, and Exhibitions). Trade Engagement & Relationship Management Build and nurture strong relationships with travel agents, Umrah operators, and tour operators across India. Develop strategic partnerships with top-level management of key travel trade stakeholders, including airlines. Represent Saudi Arabia at trade fairs and industry events, actively promoting the destination and building B2B connections. Marketing & Reporting Collaborate with the marketing team to create and implement effective marketing plans targeting the trade sector. Provide regular updates and performance reports to the Country Manager – India, ensuring visibility on key initiatives and results. Support the creation of promotional content and campaigns that position Saudi Arabia as a preferred tourism destination in India. Environment, Social & Governance: • Promote judicious use of natural resources. • Adhere to the organization's environment, health, and safety policies, objectives, and guidelines. Anti Bribery Management Systems (ABMS) • Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. a. Understanding of ethical standards and the importance of integrity in business practices. b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual. Education • Bachelor’s degree in Marketing, Business Administration, or a related field. Experience • 7–10 years of experience in travel industry marketing and trade management, with a strong focus on promoting Umrah tourism. • In-depth understanding of the travel trade ecosystem and market dynamics. • Proven success in developing and executing impactful marketing and trade initiatives. • Excellent communication and interpersonal skills to engage effectively with internal and external stakeholders. • Strong analytical and strategic thinking capabilities. • Demonstrated ability to work both independently and collaboratively within cross-functional teams. • Experience in budget management and financial planning. • Highly organized with strong project management skills and attention to detail.
Design Full Stack solutions with cloud infrastructure (IAAS, PAAS, SAAS, on Premise, Hybrid Cloud) Support Application and infrastructure design and build as a subject matter expert Implement proof of concepts to demonstrate value of the solution designed Provide consulting support to ensure delivery teams build scalable, extensible, high availability, low latency, and highly usable applications Ensure solutions are aligned with requirements from all stake holders such as Consumers, Business, IT, Security and Compliance Ensure that all Enterprise IT parameters and constraints are considered as part of the design Design an appropriate technical solution to meet business requirements that may involve Hybrid cloud environments including Cloud-native architecture, Microservices, etc. Working knowledge of high availability, low latency end-to-end technology stack is especially important using both physical and virtual load balancing, caching, and scaling technology Awareness of Full stack web development frameworks such as Angular / React / Vue Awareness of relational and no relational / NoSql databases such as MongoDB / MS SQL / Cassandra / Neo4J / DynamoDB Awareness of Data Streaming platforms such as Apache Kafka / Apache Flink / AWS Kinesis Working experience of using AWS Step Functions or Azure Logic Apps with serverless Lambda or Azure Functions Optimizes and incorporates the inputs of specialists in solution design. Establishes the validity of a solution and its components with both short- term and long-term implications. Identifies the scalability options and implications on IT strategy and/or related implications of a solution and includes these in design activities and planning. Build strong professional relationships with key IT and business executives. Be a trusted advisor for Cross functional and Management Teams. Partners effectively with other teams to ensure problem resolution. Provide solutions and advice, create Architectures, PPT. Documents and effectively transfer knowledge to internal and external stakeholders Demonstrates knowledge of public cloud technology & solutions. Applies broad understanding of technical innovations & trends in solving business problems. Manage special projects and strategic initiatives as assigned by management. Implement and assist in developing policies for Information Security, and Environmental compliance, ensuring the highest standards are maintained. Ensure adherence to SLAs with internal and external customers and compliance with Information Security Policies, including risk assessments and procedure reviews.
Job Description Requirement • Advanced proficiency in business analytics tools, particularly Power BI. • Strong command of MS Office tools, with expertise in Excel (complex formulas, VBA macros, Power Query, etc.). • Skilled at presenting data in clear, insightful formats—whether through Excel reports, PowerPoint presentations, or Power BI dashboards. • Demonstrates a positive and approachable attitude, strong interpersonal and cross-cultural communication skills, and effective leadership and feedback capabilities. SLA Reporting and Governance • Ensure timely and error-free delivery of all performance reports. • Derive actionable insights through trend analysis and data intelligence. • Proactively flag real-time issues based on data anomalies. • Oversee SLA management and reporting to maintain compliance. • Support SLA adherence across all VACs, minimizing risks of service penalties. Data Management and Automation • Monitor and report on data completeness at the regional level. • Conduct data sanitization and consolidation at both regional and global levels. • Coordinate with regional points of contact to ensure data integrity and completeness through regular follow-ups and calls. • Reconcile daily data with Opsys systems to ensure accuracy and alignment. Client Reporting and Management • Deliver contractual SLA reporting on a daily, weekly, and monthly basis covering metrics such as SLA, TAT, CX, biometrics, passport reconciliation, volumes, and Mioot statistics. • Generate and share intra-day slot summaries and related client-specific reports. • Prepare global and regional performance reports, including scorecards, in line with agreed timelines (as per reporting calendar). • Manage and maintain Power BI dashboards and central databases. • Provide support for OpSys/TMS and perform 100% audit checks on vendor-delivered tasks during weekly fee audits. Environment, Social & Governance • Promote judicious use of natural resources. • Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines. Anti Bribery Management Systems (ABMS) • Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. a. Understanding of ethical standards and the importance of integrity in business practices Education • Graduate / Global Equivalent degree with certification in data analytics and reporting . Experience • 2 – 6 years of experience in Business intelligence and MIS/reporting.
Position Title Deputy Manager – Marketing and Branding Job Overview The Deputy Manager – Marketing & Branding will be responsible for revamping the organisation's communication framework to enhance consistency and operational efficiency. This role will drive the optimization of internal and external communication channels, ensuring alignment with corporate branding and strategic objectives. Duties & Responsibilities Job Description • Develop and execute comprehensive communication strategies to strengthen and maintain a positive brand image. • Streamline internal and external processes to enhance efficiency and optimize operational costs. • Upgrade communication channels to align seamlessly with corporate brand guidelines and ensure strict adherence. • Oversee the development, enhancement, and maintenance of internal marketing tools and resources. • Collaborate cross-functionally with internal teams, external stakeholders, and partners to identify and fulfill marketing needs. • Manage the end-to-end production and distribution of marketing materials across print and digital platforms. • Craft, review, and refine marketing copy while coordinating with designers and printers to ensure accuracy, consistency, and quality. • Analyze marketing campaign performance, optimize strategies, and manage allocated budgets effectively. Ensure all deliverables uphold VFS Global’s quality standards and comply with industry regulations (ISO 9001, 27001, 14001, etc.). Environment, Social & Governance • Promote judicious use of natural resources. • Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines. Anti Bribery Management Systems (ABMS) • Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. a. Understanding of ethical standards and the importance of integrity in business practices. Education • Postgraduate / Graduate or global equivalent, master’s degree in marketing or related field. Experience • 3-5 years of demonstrated experience in marketing and branding management, specifically within the tourism industry.
We are seeking an experienced SAP FICO Consultant with 3 to 6 years of hands-on experience in SAP Finance (FI) and Controlling (CO) modules. The ideal candidate will possess a solid understanding of financial processes and their integration with other SAP modules, and will contribute to both support and implementation projects. Key Responsibilities: Analyze business requirements and provide solutions in SAP FICO. Configure and customize FI (GL, AP, AR, Asset Accounting) and CO (Cost Center, Internal Orders, Profit Center, Product Costing, COPA) modules. Work on SAP implementations, rollouts, and support projects. Collaborate with cross-functional teams and users for requirement gathering, testing, and training. Perform unit testing, integration testing, and assist in UAT. Provide user support and resolve incidents promptly. Prepare documentation, including FS, TS, training manuals, and SOPs. Ensure compliance with company policies, SOX, and audit standards. Required Skills & Qualifications: Experience in SAP FICO implementation and support. Strong knowledge in core SAP FI & CO modules Good understanding of integration with MM, SD, and PP modules. Hands-on experience in at least one full-cycle implementation. Strong problem-solving and analytical skills Excellent communication and client-handling abilities. Education: Bachelor's degree in Finance, Accounting
1. Achieve sales target • Achieve sales target in the assigned territory • Forecasting and planning of demand at start of each month 2. Business Development • Identify new retailers/markets for conversion • Convert the identified retailers/ market opportunities. • Implement Secondary Promotion schemes rolled over time to time 3. Market Development Activity • Ensure GNO visibility at key retailers place. • Conduct “Kiosk Activity” at retailers place. 4. Dealer/Customer Management • Impart basic training to dealers & their sales personnel • Handle & Investigate complaints, make reports & close the complaints in all respects. 5. Market Intelligence • Gather information from market on: Competition activity & Market Mapping 6. Management of Receivables • Ensure collections as per the Credit Policy. • Maintain the quality of receivables 7. Reporting – Monthly, Visit • Manage various Sales reports through Customer Interface Management (CIM) • Track secondary sales data through Retail CRM
Division Manufacturing Department Active Pharmaceutical Ingredient Sub Department 1 Engineering - API Job Purpose The incumbent is a team member of Unit Engineering Maintenance & Reliability Team and carries overall responsibility to: 1.Execute the maintenance activities in the plant & ensure the minimum Instrumentation & Automation breakdown with maximum efficiency by following safety & GMP Standards 2.Support EM & R Senior Instrumentation Engineer in carrying out Functional EM&R Planning, Detailed Scheduling and Execution of CMP to- ensure continuity of availability of plant & equipment at optimal cost; achieve standard capacity; ensure overall plant & equipment integrity & reliability - in compliance with Cipla Policies, Standards & Procedures; Reporting of EM&R MIS, Incidents & Deviations @ SOP; Instrumentation Engineer is responsible for executing maintenance tasks as assigned by Senior Engineer for his function in the Manufacturing & Packing Area. Where outsourced, 3rd Party Instrumentation Engineer is accountable for the Service Floor / Technical Floor maintenance execution Key Accountabilities (1/6) I. Shift Maintenance Activity: Execute maintenance activities in a shift by managing available resources to achieve shift maintenance plan. ¢ Execute assigned tasks as per planned Instrumentation & Automation maintenance activity to meet maintenance targets for a shift ¢ Cater to machine maintenance requirements of Unit as a responsible member of the team with overall ownership of Unit Operations. ¢ Increase the efficiency of area by ensuring better utilization of equipment and by reducing downtime in manufacturing area ¢ Prepare and submit Instrumentation shift engineer report to ensure smooth shift handover II. Comprehensive Maintenance Plan Execution: Give inputs for preparing & adhere to unique planner for planned preventive maintenance & instrument calibrations for effective maintenance and adherence to standards. ¢ Schedule shift activities in line with the CMP including PM, Calibration, and condition monitoring activities. ¢ Execute planned Instrumentation & Automation maintenance and update related documentation o Preventive Maintenance o Calibration o Condition Monitoring o Planned Corrective Actions ¢ Follow good Engineering practices during planned preventive activity. ¢ Perform validation, qualification and calibration as per schedule and update output of all activities in the systems ¢ Prepare new documents and update existing documents as per GMP requirement ¢ Update Metrics on Schedule compliance III. Breakdown Maintenance: Handle breakdown maintenance to avoid recurrence and maintain continuous process operations ¢ Execute Instrumentation & Automation breakdown work expeditiously but safely and in compliance with cGMP. ¢ Receipt and tracking the job card for the break down activity ¢ Maintain critical Instrumentation & Automation spares inventory of all machines to reduce resolution time Key Accountabilities (2/6) IV. Efficient Equipment Operation: Operate the equipment efficiently without error and deviation as per SOP to meet shift targets ¢ Operate an equipment only when trained and authorized to do it. ¢ Perform unit operations as per SOP & unit processes as per work instructions ¢ Maintain equipment, facility and block premises as per SOP for audit readiness. Ensure equipment, facility and block premises are maintained as per regulatory compliance ¢ Ensure all operations are performed as per GMP & Safety norms by reviewing all processes and documents for compliance ¢ Maintain system integrity by updating documentations and deviations on CipDox while performing operations V. New Technology / Capex: Use new technologies initiated by Management while adhering to CAPEX and OPEX targets to improve Machine/system performance ¢ Implement new technologies in the plant initiated by management ¢ Attend planned trainings and incorporate the learnings on the floor for improving machine performance ¢ Implement and close ideas generated through internal audits / Idea generation sessions ¢ Monitor present energy use of the plants to identify and report areas for energy conservation ¢ Implement Energy Conservation activities to improve the equipment efficiency, reduce error and reduce production cost ¢ Identify areas of improvement in instrumentation functoin for waste & work simplification ¢ Manage activities to operate within budget and to reduce operating expenses ¢ Verification of the contract invoices and making of the job orders as per estimates VI. Spares Management: Perform Material and Spare management and issue Consumables, spares, materials, log books etc. to avoid delays due to unavailability of materials ¢ Issue required Instrumentation & Automation materials (spares and consumables) to the contractors from stores and make SAP entries for the receipts and issuance ¢ Maintain the inventory of critical spares and consumables by tracking consumption and monitoring of stocks ¢ Assess log book requirements, raise the request to QA and issue them within required timelines ¢ Classify the unused / spare / usable scrap materials or components and reuse the same where ever possible Key Accountabilities (3/6) VII. EHS Compliance: maintain high level of Safety during maintenance to avoid major breakdown and report accidents/ incidences ¢ Complete preplacement Safety Training before starting the work in any area. ¢ Monitor safe operations of the machine as per SOP and timely report any safety deviations ¢ Maintain proper procedures for safety permits in plant Ensure safety systems and procedures followed by the operators in the shift ¢ Issue work permits to contractual staff after verifying the safety aspects, monitoring and communicating safety hazards and safety near miss to the concern. ¢ Ensure availability and usage of PPEs in the shift by coordinating with EHS department for requirements and shift schedule; Ensure usage and maintenance of PPEs by self & other workmen during shifts ¢ Report any safety incident to the Shift In charge as well as the Senior Engineer for the following o Near Miss o Safety Incident o Work Place Inspection o Unsafe Act o Unsafe Condition ¢ Attend safety meetings and ensure implementation of actions planned during departmental safety meeting at shop floor ¢ Ensure compliances to safety training targets by monthly reconciling attendance records VIII. cGMP Compliance: Execute and update online documentation to meet cGMP requirements ¢ Complete preplacement cGMP Training before starting the work in any area. ¢ Monitor cGMP compliance in the impact domain and report any incident / cGMP deviation to the Shift In charge as well as the Senior Engineer. ¢ Maintain online instrumentation documentation and timely entries in all documents in cGMP environment and their supporting documents ¢ Check documentation before submission to ensure data integrity. In case of any deficiency or errors in documents and rectify them as per SOP ¢ Conduct training related to cGMP, equipment operation, safety and housekeeping for workmen ¢ Optimize the use of resources in housekeeping; Ensure good housekeeping and sanitisation as per the guidelines ¢ Operate software such as SAP, CipDox and QMS as required and basis training & certification. ¢ Execute CAPA as guided by the Instrumentation Senior Engineer. ¢ Prepare and maintain engineering documents wrt cGMP and Good Engineering Practices Key Accountabilities (4/6) IX. Continuous Improvements: Provide suggestions for optimization of processes to manufacture quality product ¢ Propose and implement new idea to enhance production, optimise the use of consumable goods and maximum utilization of resources ¢ Provide new ideas and simplify processes to reduce process cycle time and achieve new targets ¢ Participate in internal audits / Idea generation sessions to improve on deficiencies to verify GEP and GMP. ¢ Implement action plans for improving on deficiencies observed through internal / external audits X. [E] Self Development on functional & leadership aspects ¢ Keep self-updated on regulatory guidelines and product regulatory requirements of all markets to which product manufactured by the Site is exported. ¢ Undergo training on Functional & Leadership capability building as per guidance from HR function and the Global Operations Team. Key Accountabilities (5/6) Key Accountabilities (6/6) Major Challenges CapEx and OpEx Adherence to the budget Cost vs performance trade off in equipment Ageing Asset leading to escalating OpEx Cost Challenges around capability & competence of personnel and service providers Key Interactions (1/2) Internal ¢ Central Engineering for technical standards and guidance ¢ EHS for safe operations and near-misses ¢ Site head & Unit heads for Proposals, breakdowns and developments ¢ Indirect purchase for Spares, scope, insurance and new vendors ¢ Central purchase for provide Technical inputs and clarifications for CAPEX ¢ Global Leadership Team Guidance & Updates in TLT, Focus Calls & Reviews ¢ Corporate Affairs & Legal Team Guidance & Updates on Compliance matters External ¢ OEMs for projects , automations, alternate vendor development , quality issues and maintenance ¢ Facility maintenance contractors for Improve maintenance and quality standards ¢ Industry Bodies Connect on external benchmarking & information on technology evolution ¢ Statutory Bodies Connect for Regulatory compliance Key Interactions (2/2) Dimensions (1/2) Direct Reports: 0, Team Size 9-12 Unit Maintenance + Utility Budget: 15-20 CR [ Functional ~ 33% of this] Capex Budget: Sustenance 10 CR [ Functional ~ 33% of this] Revenue of Goa I: 300-400 CR Current Replacement value of Assets Maintained: Net Block > 50 CR; CRV > 200 CR Dimensions (2/2) Key Decisions (1/2) Decisions ¢ Spends within Approved Budget Capex & Opx ¢ Maintenance & Reliability Strategies ¢ Engineering & Project Vendors & service Providers as per EA ¢ Technology for Manufacturing ¢ Resource Conservation initiatives ¢ Capability Programs Recommendations ¢ Opex & Project costs Proposal ¢ New vendor addition ¢ Facility audits ¢ Hiring consultants ¢ New equipment & Technology Key Decisions (2/2) Education Qualification BE / B Tech (Mechanical / Electrical / Instrumentation) Relevant Work Experience 2-5 years of experience in manufacturing (Maintenance and Projects). Ability to implement new techniques, deep understanding of manufacturing process, planning and organizational skills, prioritization multi-tasking, understanding of financial concepts Good technical knowledge of Pharma / API machinery and utility requirements Good knowledge and experience in execution of green field / brown field project Knowledge of GMP and various regulatory requirements Good leadership skills and experience in industrial automation
Division Department Employment Type Job Purpose To initiate and implement ESSA (Eliminate, Standardize, Simplify and Automate) in existing assets and new projects in core specialization of Electrical Engineering discipline. Accountabilities I. Standards & Procedures II. Design III. Automation & Obsolescence IV. Audits & Compliance V. Capability development Education Qualification Electrical Engineering from reputed University. Relevant Work Experience At least 8 -15 year of experience in Engineering roles preferably in Pharma Industry. Minimum 5 years of experience in performing Central Engineering roles preferably in Pharma Industry, Ability to implement new techniques, deep understanding of manufacturing process, planning and organizational skills, prioritization multi-tasking, understanding of financial concepts like CAPEX, OPEX etc., knowledge of automation Competencies/Skills Job Location Patalganga Shift Hours Diversity Requirement
Division Department Sub Department 1 Job Purpose Drive manufacturing excellence initiatives to increase throughput of manufacturing sites by periodical interactions and involvements at functional areas and hence provide a support platform of operational efficiency to achieve quality standards and production targets Key Accountabilities (1/6) Monitor sustainability of performance dialogue in section/ department to check plan vs. actual production and find root cause if there is any delay Monitor Shift PD and Section PD to check sustainability of review mechanism Monitor daily department head PD and update the action items generated during discussion Track action items and review open items on daily basis with the concerned person Conduct production review meet monthly with unit head vs. department head to review all production KPIs Monitor PDCA (Plan do check and act) system continuously Ensure maximum utilization of machine in working shift by reviewing the under-utilization of the machine and mentioning the same while tracking action item Focus on reduction of waste, variability and inflexibility of 3M (Man, material, method) to increase value added portion of work, efficiency of people, profitability and customer satisfaction respectively Provide support to department for audit readiness by being compliant Key Accountabilities (2/6) Monitor OEE (Overall Equipment Effectiveness) and efficiency of area/ machine and identify major loss to focus on continue improvement Monitor Daily OEE of bottleneck machine to measure the losses during process Review monthly the OEE data of all machine and area and ensure to minimize the major loss (Speed loss/ breakdown loss/ unplanned loss/ planned loss/ changeover loss) Reduce the cost, effort, and frustration required to perform the procedure or changeover by streamlined procedures provide to many related areas of the production Track monthly changeover time of machine/ area to maintain/ sustain compared to standard time Monitor the existing process of production and analyse the relevant data to standardized process cycle time Prepare and monitor value stream mapping of runner products Conduct Hourly planning of bottleneck machine to reduce down time loss Conduct time and motion study of man/ material to optimize the productivity time and simplify the process Conduct DILO Analysis to increase the personal efficiency (OPE) Maintain the efficiency benchmark of each machine/ area by tracking and reviewing machine/ area monthly Key Accountabilities (3/6) Monitor CapEx and OpEx and create awareness about frugality to ensure cost reduction Review monthly the operating and manpower expenses and compare expenses with historic data Conduct frugality workshop session on cost saving to create awareness among the people for frugal mind set Distribute pool manpower from non-working area to working area to reduce associates cost Key Accountabilities (4/6) Conduct Kaizen implementation session for continue improvement Conduct idea generation and evaluation session frequently w.r.t. to quality/ cost/ productivity/ process/ safety etc. Gather the ideas generated from departments and sections and update status Implement 5 “S” framework and check for sustainability in departments Identify and propose monthly the person with the best idea to be awarded as the performer of the month Conduct cross-functional brain-storming and problem solving session on root causes of variance Monitor yield of runner products to focus on continue improvements & Sustainability Monitor the yield of runner products to ensure yield above the baseline Perform rejection analysis and provide support to production team by identifying the source of rejection and providing alternatives to increase the yield of products Key Accountabilities (5/6) Prepare and maintain Dashboard to track sustainability progress Prepare daily report of unit by collecting the data from all department Prepare weekly updates and share to unit head Prepare monthly unit performance report to share with Unit head Maintain accountable goal display board to keep functions in track for achieving their goals Conduct Trainings or Boot camp to create awareness about manufacturing transformation. Provide Jaagruti induction training to new joined employees Conduct boot camps on Jaagruti tools i.e. Performance dialogue, OEE, SMED and Waste identification & Elimination Conduct Awareness session on efficiency and changeover improvement Key Accountabilities (6/6) Major Challenges Sustaining the Jaagruti KPIs which are: Planning KPIs.: OTIF, D2D time and Throughput Production KPIs. : Process cycle time, Changeover time, Yield, OEE, Efficiency and Run rate of production. Challenge overcome by daily, weekly and monthly monitoring, set benchmark for each KPI, create awareness and continue improvements Key Interactions (1/2) Production for day to day activities like PD (Daily) QA for periodic activity idea generation and evaluations (need basis) Warehouse for PD, time motion study, material movement day to day activity (daily) Engineering for tracking daily breakdown day to day activity (daily) HSE for routine safety (need basis) HR for HR related ideas, awards need basis Admin for need basis Key Interactions (2/2) Dimensions (1/2) Brain-storming session conducted annually: 12 Average 100 ideas generated in a year PD score should be maintain above 75% OTIF should be more than 95% D2D time should be below the baseline of each dosage form 100% adherence to manufacturing KPIs Continue improvement in OEE and to maintain efficiency above 70% Sustaining the yield of products above 97.00% Changeover time of machine maintain with standard defined time Dimensions (2/2) Key Decisions (1/2) Action items for continuous improvements (Department head, Unit Head) Idea evaluation (Department head, Unit Head) Recommendation generated from Yield improvement study (Department head, Unit Head) Key Decisions (2/2) Education Qualification Graduate in Chemical Engineering Relevant Work Experience 3-5 years of industrial engineer Knowledge of Lean manufacturing Knowledge of Kaizen principle and Its implementation Knowledge about computer (Excel, ppt and Word file).
We are seeking a System Engineer with expertise in Industrial Automation to join our global project team. In this role, you will help design, develop, and deploy Smart-Factory applications across Saint-Gobain business units worldwide. The position requires strong skills in PLC programming (Siemens & Allen-Bradley) and SCADA development (WinCC, Citect) , along with the ability to collaborate across teams, maintain a customer-focused approach, understand business requirements, and deliver high-quality technical solutions.
Key Responsibilities: Design, develop, and deploy RPA bots using Automation Anywhere to automate business processes. Collaborate with business teams and stakeholders to understand automation requirements and provide technical solutions. Perform end-to-end automation lifecycle, including identifying opportunities, gathering requirements, designing, building, testing, and deploying bots. Monitor and support the performance of deployed bots, ensuring they operate smoothly and meet performance metrics. Troubleshoot and debug RPA bots, identifying issues and optimizing performance. Key Skills & Qualifications: Experience with Automation Anywhere (A360) version . Strong understanding of RPA development life cycle and best practices. Proficiency in Automation Any where’s bots and Control Room. Knowledge of integrating RPA solutions with third-party applications and systems (ERP, SAP, databases). Ability to analyze business processes and identify areas for automation. Good knowledge of excel automation, SAP Automation, Web automation, SQL for database handling and integrating bots with data sources. Strong problem-solving skills with the ability to troubleshoot and optimize existing RPA solutions. Strong verbal and written communication skills. RPA Developer Certification from Automation Anywhere or any related certification is a plus. Experience: Minimum of 4 years of experience as an RPA Developer, hands-on experience working with Automation Anywhere. Prior experience in implementing automation solutions in enterprise-level environments is preferred. Education: Bachelor’s degree in Computer Science, Engineering, Information Technology
Division India Business Department India Business Employment Type Permanent Job Purpose Drive the institutional & corporate hospitals business by creating KOL/KBL customer hold from injectable & intensive care market and handling of competition and identifying the market dynamics in order to generate annual business of 50-70lacs through customer engagement Accountabilities I. Identify institutional KOL/KBL MSL through effective customer profiling II. Responsible for engagement and development of KOL/KBL customers III. Develop team through various trainings on brand development and therapy initiatives IV. Responsible for generating business from KOL & KBL customers V. Analyse business analytics to explore market trends and develop strategies to compete with competitors Education Qualification B. Pharm. / B. Sc Relevant Work Experience 3-4 years of experience in Pharmaceutical industry Competencies/Skills Collaborate to Succeed Innovate to Excel Perform with Accountability Lead with Empathy Act with Agility Strong Domain Knowledge People Management Job Location Kota Shift Hours
Division Manufacturing Department Formulation Sub Department 1 Engineering - Formulation Job Purpose The incumbent is a team member of Unit Engineering Maintenance & Reliability Team and carries overall responsibility to: 1.Execute the maintenance activities in the plant & ensure the minimum Instrumentation & Automation breakdown with maximum efficiency by following safety & GMP Standards 2.Support EM & R Senior Instrumentation Engineer in carrying out Functional EM&R Planning, Detailed Scheduling and Execution of CMP to- ensure continuity of availability of plant & equipment at optimal cost; achieve standard capacity; ensure overall plant & equipment integrity & reliability - in compliance with Cipla Policies, Standards & Procedures; Reporting of EM&R MIS, Incidents & Deviations @ SOP; Instrumentation Engineer is responsible for executing maintenance tasks as assigned by Senior Engineer for his function in the Manufacturing & Packing Area. Where outsourced, 3rd Party Instrumentation Engineer is accountable for the Service Floor / Technical Floor maintenance execution Key Accountabilities (1/6) I. Shift Maintenance Activity: Execute maintenance activities in a shift by managing available resources to achieve shift maintenance plan. ¢ Execute assigned tasks as per planned Instrumentation & Automation maintenance activity to meet maintenance targets for a shift ¢ Cater to machine maintenance requirements of Unit as a responsible member of the team with overall ownership of Unit Operations. ¢ Increase the efficiency of area by ensuring better utilization of equipment and by reducing downtime in manufacturing area ¢ Prepare and submit Instrumentation shift engineer report to ensure smooth shift handover II. Comprehensive Maintenance Plan Execution: Give inputs for preparing & adhere to unique planner for planned preventive maintenance & instrument calibrations for effective maintenance and adherence to standards. ¢ Schedule shift activities in line with the CMP including PM, Calibration, and condition monitoring activities. ¢ Execute planned Instrumentation & Automation maintenance and update related documentation o Preventive Maintenance o Calibration o Condition Monitoring o Planned Corrective Actions ¢ Follow good Engineering practices during planned preventive activity. ¢ Perform validation, qualification and calibration as per schedule and update output of all activities in the systems ¢ Prepare new documents and update existing documents as per GMP requirement ¢ Update Metrics on Schedule compliance III. Breakdown Maintenance: Handle breakdown maintenance to avoid recurrence and maintain continuous process operations ¢ Execute Instrumentation & Automation breakdown work expeditiously but safely and in compliance with cGMP. ¢ Receipt and tracking the job card for the break down activity ¢ Maintain critical Instrumentation & Automation spares inventory of all machines to reduce resolution time Key Accountabilities (2/6) IV. Efficient Equipment Operation: Operate the equipment efficiently without error and deviation as per SOP to meet shift targets ¢ Operate an equipment only when trained and authorized to do it. ¢ Perform unit operations as per SOP & unit processes as per work instructions ¢ Maintain equipment, facility and block premises as per SOP for audit readiness. Ensure equipment, facility and block premises are maintained as per regulatory compliance ¢ Ensure all operations are performed as per GMP & Safety norms by reviewing all processes and documents for compliance ¢ Maintain system integrity by updating documentations and deviations on CipDox while performing operations V. New Technology / Capex: Use new technologies initiated by Management while adhering to CAPEX and OPEX targets to improve Machine/system performance ¢ Implement new technologies in the plant initiated by management ¢ Attend planned trainings and incorporate the learnings on the floor for improving machine performance ¢ Implement and close ideas generated through internal audits / Idea generation sessions ¢ Monitor present energy use of the plants to identify and report areas for energy conservation ¢ Implement Energy Conservation activities to improve the equipment efficiency, reduce error and reduce production cost ¢ Identify areas of improvement in instrumentation functoin for waste & work simplification ¢ Manage activities to operate within budget and to reduce operating expenses ¢ Verification of the contract invoices and making of the job orders as per estimates VI. Spares Management: Perform Material and Spare management and issue Consumables, spares, materials, log books etc. to avoid delays due to unavailability of materials ¢ Issue required Instrumentation & Automation materials (spares and consumables) to the contractors from stores and make SAP entries for the receipts and issuance ¢ Maintain the inventory of critical spares and consumables by tracking consumption and monitoring of stocks ¢ Assess log book requirements, raise the request to QA and issue them within required timelines ¢ Classify the unused / spare / usable scrap materials or components and reuse the same where ever possible Key Accountabilities (3/6) VII. EHS Compliance: maintain high level of Safety during maintenance to avoid major breakdown and report accidents/ incidences ¢ Complete preplacement Safety Training before starting the work in any area. ¢ Monitor safe operations of the machine as per SOP and timely report any safety deviations ¢ Maintain proper procedures for safety permits in plant Ensure safety systems and procedures followed by the operators in the shift ¢ Issue work permits to contractual staff after verifying the safety aspects, monitoring and communicating safety hazards and safety near miss to the concern. ¢ Ensure availability and usage of PPEs in the shift by coordinating with EHS department for requirements and shift schedule; Ensure usage and maintenance of PPEs by self & other workmen during shifts ¢ Report any safety incident to the Shift In charge as well as the Senior Engineer for the following o Near Miss o Safety Incident o Work Place Inspection o Unsafe Act o Unsafe Condition ¢ Attend safety meetings and ensure implementation of actions planned during departmental safety meeting at shop floor ¢ Ensure compliances to safety training targets by monthly reconciling attendance records VIII. cGMP Compliance: Execute and update online documentation to meet cGMP requirements ¢ Complete preplacement cGMP Training before starting the work in any area. ¢ Monitor cGMP compliance in the impact domain and report any incident / cGMP deviation to the Shift In charge as well as the Senior Engineer. ¢ Maintain online instrumentation documentation and timely entries in all documents in cGMP environment and their supporting documents ¢ Check documentation before submission to ensure data integrity. In case of any deficiency or errors in documents and rectify them as per SOP ¢ Conduct training related to cGMP, equipment operation, safety and housekeeping for workmen ¢ Optimize the use of resources in housekeeping; Ensure good housekeeping and sanitisation as per the guidelines ¢ Operate software such as SAP, CipDox and QMS as required and basis training & certification. ¢ Execute CAPA as guided by the Instrumentation Senior Engineer. ¢ Prepare and maintain engineering documents wrt cGMP and Good Engineering Practices Key Accountabilities (4/6) IX. Continuous Improvements: Provide suggestions for optimization of processes to manufacture quality product ¢ Propose and implement new idea to enhance production, optimise the use of consumable goods and maximum utilization of resources ¢ Provide new ideas and simplify processes to reduce process cycle time and achieve new targets ¢ Participate in internal audits / Idea generation sessions to improve on deficiencies to verify GEP and GMP. ¢ Implement action plans for improving on deficiencies observed through internal / external audits X. [E] Self Development on functional & leadership aspects ¢ Keep self-updated on regulatory guidelines and product regulatory requirements of all markets to which product manufactured by the Site is exported. ¢ Undergo training on Functional & Leadership capability building as per guidance from HR function and the Global Operations Team. Key Accountabilities (5/6) Key Accountabilities (6/6) Major Challenges CapEx and OpEx Adherence to the budget Cost vs performance trade off in equipment Ageing Asset leading to escalating OpEx Cost Challenges around capability & competence of personnel and service providers Key Interactions (1/2) Internal ¢ Central Engineering for technical standards and guidance ¢ EHS for safe operations and near-misses ¢ Site head & Unit heads for Proposals, breakdowns and developments ¢ Indirect purchase for Spares, scope, insurance and new vendors ¢ Central purchase for provide Technical inputs and clarifications for CAPEX ¢ Global Leadership Team Guidance & Updates in TLT, Focus Calls & Reviews ¢ Corporate Affairs & Legal Team Guidance & Updates on Compliance matters External ¢ OEMs for projects , automations, alternate vendor development , quality issues and maintenance ¢ Facility maintenance contractors for Improve maintenance and quality standards ¢ Industry Bodies Connect on external benchmarking & information on technology evolution ¢ Statutory Bodies Connect for Regulatory compliance Key Interactions (2/2) Dimensions (1/2) Direct Reports: 0, Team Size 9-12 Unit Maintenance + Utility Budget: 15-20 CR [ Functional ~ 33% of this] Capex Budget: Sustenance 10 CR [ Functional ~ 33% of this] Revenue of Goa I: 300-400 CR Current Replacement value of Assets Maintained: Net Block > 50 CR; CRV > 200 CR Dimensions (2/2) Key Decisions (1/2) Decisions ¢ Spends within Approved Budget Capex & Opx ¢ Maintenance & Reliability Strategies ¢ Engineering & Project Vendors & service Providers as per EA ¢ Technology for Manufacturing ¢ Resource Conservation initiatives ¢ Capability Programs Recommendations ¢ Opex & Project costs Proposal ¢ New vendor addition ¢ Facility audits ¢ Hiring consultants ¢ New equipment & Technology Key Decisions (2/2) Education Qualification BE / B Tech (Mechanical / Electrical / Instrumentation) Relevant Work Experience 2-5 years of experience in manufacturing (Maintenance and Projects). Ability to implement new techniques, deep understanding of manufacturing process, planning and organizational skills, prioritization multi-tasking, understanding of financial concepts Good technical knowledge of Pharma / API machinery and utility requirements Good knowledge and experience in execution of green field / brown field project Knowledge of GMP and various regulatory requirements Good leadership skills and experience in industrial automation
Division Manufacturing Department Active Pharmaceutical Ingredient Sub Department 1 Engineering - API Job Purpose The incumbent is a team member of Engineering Maintenance & Reliability Team and carries overall responsibility to: 1. Execute the maintenance activities in the plant & ensure the minimum breakdown with maximum efficiency by following safety & GMP Standards 2. Support Senior Engineer in carrying out Functional EM&R Planning, Detailed Scheduling and Execution of CMP to- ensure continuity of availability of plant & equipment at optimal cost; achieve standard capacity; ensure overall plant & equipment integrity & reliability - in compliance with Cipla Policies, Standards & Procedures; Reporting of EM&R MIS, Incidents & Deviations @ SOP; Functional Engineer is responsible for executing maintenance tasks as assigned by Senior Engineer for his function in the Manufacturing, Packing and utility areas. Where outsourced, 3rd Party Functional Engineer is accountable for the Service Floor / Technical Floor maintenance execution Key Accountabilities (1/6) I. Shift Maintenance Activity: Execute maintenance activities in a shift by managing available resources to achieve shift maintenance plan. ¢ Execute assigned tasks as per planned maintenance activity to meet maintenance targets for a shift ¢ Cater to machine and facility maintenance requirements of Unit as a responsible member of the team with overall ownership of Unit Operations. ¢ Increase the efficiency of area by ensuring better utilization of equipment and by reducing downtime in manufacturing area ¢ Prepare and submit Shift Engineer report to ensure smooth shift handover ¢ Analyse breakdowns, diagnose faults and supervise time critical equipment repairs. ¢ Offer technical expertise to maintenance people like supervisor, foreman, fitters and technicians. ¢ Function as project development member to maintain new equipment. ¢ Work with reliability engineers to extend equipment life cycle. II. Comprehensive Maintenance Plan Execution: Give inputs for preparing & adhere to unique planner for planned preventive maintenance & instrument calibrations for effective maintenance and adherence to standards. ¢ Schedule shift activities in line with the CMP including PM, Calibration, and condition monitoring activities. ¢ Execute planned maintenance and update related documentation o Preventive Maintenance o Calibration o Condition Monitoring o Planned Corrective Actions ¢ Follow good Engineering practices during planned preventive activity. ¢ Perform validation, qualification and calibration as per schedule and update output of all activities in the systems ¢ Prepare new documents and update existing documents as per GMP requirement ¢ Update Metrics on Schedule compliance Key Accountabilities (2/6) III. Breakdown Maintenance: Handle breakdown maintenance to avoid recurrence and maintain continuous process operations ¢ Execute breakdown work expeditiously but safely and in compliance with cGMP. ¢ Receipt and tracking the job card for the break down activity ¢ Maintain critical spares inventory of all machines to reduce resolution time IV. Efficient Equipment Operation: Operate the equipment efficiently without error and deviation as per SOP to meet shift targets ¢ Operate an equipment only when trained and authorized to do it. ¢ Perform unit operations as per SOP & unit processes as per work instructions ¢ Maintain equipment, facility and block premises as per SOP for audit readiness. Ensure equipment, facility and block premises are maintained as per regulatory compliance ¢ Ensure all operations are performed as per GMP & Safety norms by reviewing all processes and documents for compliance ¢ Maintain system integrity by updating documentations and deviations on CipDox while performing operations V. New Technology / Capex: Use new technologies initiated by Management while adhering to CAPEX and OPEX targets to improve Machine/system performance ¢ Implement new technologies in the plant initiated by management ¢ Attend planned trainings and incorporate the learnings on the floor for improving machine performance ¢ Implement and close ideas generated through internal audits / Idea generation sessions ¢ Monitor present energy use of the plants to identify and report areas for energy conservation ¢ Implement Energy Conservation activities to improve the equipment efficiency, reduce error and reduce production cost ¢ Identify areas of improvement for waste & work simplification ¢ Manage activities to operate within budget and to reduce operating expenses ¢ Verification of the contract invoices and making of the job orders as per estimates. Key Accountabilities (3/6) VI. Spares Management: Perform Material and Spare management and issue Consumables, spares, materials, log books etc. to avoid delays due to unavailability of materials ¢ Issue required materials (spares and consumables) to the contractors from stores and make SAP entries for the receipts and issuance ¢ Maintain the inventory of critical spares and consumables by tracking consumption and monitoring of stocks ¢ Assess log book requirements, raise the request to QA and issue them within required timelines ¢ Classify the unused / spare / usable scrap materials or components and reuse the same where ever possible VII. EHS Compliance: maintain high level of Safety during maintenance to avoid major breakdown and report accidents/ incidences ¢ Complete preplacement Safety Training before starting the work in any area. ¢ Monitor safe operations of the machine as per SOP and timely report any safety deviations ¢ Maintain proper procedures for safety permits in plant Ensure safety systems and procedures followed by the operators in the shift. ¢ Issue work permits to contractual staff after verifying the safety aspects, monitoring and communicating safety hazards and safety near miss to the concern. ¢ Ensure availability and usage of PPEs in the shift by coordinating with EHS department for requirements and shift schedule; Ensure usage and maintenance of PPEs by self & other workmen during shifts ¢ Report any safety incident to the Shift In charge as well as the Senior Engineer for the following o Near Miss o Safety Incident o Work Place Inspection o Unsafe Act o Unsafe Condition ¢ Attend safety meetings and ensure implementation of actions planned during departmental safety meeting at shop floor ¢ Ensure compliances to safety training targets by monthly reconciling attendance records Key Accountabilities (4/6) VIII. cGMP Compliance: Execute and update online documentation to meet cGMP requirements ¢ Complete preplacement cGMP Training before starting the work in any area. ¢ Monitor cGMP compliance in the impact domain and report any incident / cGMP deviation to the Shift In charge as well as the Senior Engineer. ¢ Maintain online documentation and timely entries in all document in cGMP environment and their supporting documents ¢ Check documentation before submission to ensure data integrity. In case of any deficiency or errors in documents and rectify them as per SOP ¢ Conduct training related to cGMP, equipment operation, safety and housekeeping for workmen ¢ Optimize the use of resources in housekeeping; Ensure good housekeeping and sanitisation as per the guidelines ¢ Operate software such as SAP, CipDox and QMS as required and basis training & certification. ¢ Execute CAPA as guided by the Senior Engineer. ¢ Prepare and maintain engineering documents wrt cGMP and Good Engineering Practices IX. Continuous Improvements: Provide suggestions for optimization of processes to manufacture quality product ¢ Propose and implement new idea to enhance production, optimise the use of consumable goods and maximum utilization of resources ¢ Provide new ideas and simplify processes to reduce process cycle time and achieve new targets ¢ Participate in internal audits / Idea generation sessions to improve on deficiencies to verify GEP and GMP. ¢ Implement action plans for improving on deficiencies observed through internal / external audits X. [E] Self Development on mechanical engineering & leadership aspects ¢ Keep self-updated on regulatory guidelines and product regulatory requirements of all markets to which product manufactured by the Site is exported. ¢ Undergo training on mechanical engineering & Leadership capability building as per guidance from HR function and the Global Operations Team. Key Accountabilities (5/6) Key Accountabilities (6/6) Major Challenges CapEx and OpEx Adherence to the budget Cost vs performance trade off in equipment Ageing Asset leading to escalating OpEx Cost Challenges around capability & competence of personnel and service providers Key Interactions (1/2) Internal ¢ Central Engineering for technical standards and guidance ¢ EHS for safe operations and near-misses ¢ Site head & Unit heads for Proposals, breakdowns and developments ¢ Indirect purchase for Spares, scope, insurance and new vendors ¢ Central purchase for provide Technical inputs and clarifications for CAPEX ¢ Global Leadership Team Guidance & Updates in TLT, Focus Calls & Reviews ¢ Corporate Affairs & Legal Team Guidance & Updates on Compliance matters External ¢ OEMs for projects , automations, alternate vendor development , quality issues and maintenance ¢ Facility maintenance contractors for Improve maintenance and quality standards ¢ Industry Bodies Connect on external benchmarking & information on technology evolution ¢ Statutory Bodies Connect for Regulatory compliance Key Interactions (2/2) Dimensions (1/2) ¢ Direct Reports: 0, Team Size 9-12 ¢ Unit Maintenance + Utility Budget: 15-20 CR [ Functional ~ 33% of this] ¢ Capex Budget: Sustenance 10 CR [ Functional ~ 33% of this] ¢ Revenue of Goa I: 300-400 CR ¢ Current Replacement value of Assets Maintained: Net Block > 50 CR; CRV > 200 CR Dimensions (2/2) Key Decisions (1/2) Decisions ¢ Spends within Approved Budget Capex & Opx ¢ Maintenance & Reliability Strategies ¢ Engineering & Project Vendors & service Providers as per EA ¢ Technology for Manufacturing ¢ Resource Conservation initiatives ¢ Capability Programs Recommendations ¢ Opex & Project costs Proposal ¢ New vendor addition ¢ Facility audits ¢ Hiring consultants ¢ New equipment & Technology Key Decisions (2/2) Education Qualification BE / B Tech (Mechanical) Relevant Work Experience 2-5 years of experience in manufacturing (Maintenance and Projects). Ability to implement new techniques, deep understanding of manufacturing process, planning and organizational skills, prioritization multi-tasking, understanding of financial concepts Good technical knowledge of Pharma / API machinery and utility requirements Good knowledge and experience in execution of green field / brown field projects Knowledge of GMP and various regulatory requirements Good leadership skills and experience in mechanical engineering activities
Division Department Sub Department 1 Job Purpose Lead and drive supply security, demand forecasting, derisking of supplies and inventories for CGA region; with the support of robust demand forecasting and inventory planning resources. Collaborate with functional teams including business, marketing, manufacturing & quality to support the supply chain operating model The ideal candidate will be responsible for order management, procurement planning, and driving OTIF (On-Time In-Full) targets. This role requires strong leadership, strategic coordination, and effective communication with various teams to ensure smooth supply chain processes. Key Accountabilities (1/6) Order Management and Fulfilment: Ensure efficient processing and delivery of orders. Monitor and manage order fulfilment to meet customer expectations. Driving OTIF and Revenue Enablement: Achieve OTIF targets (95%) and support revenue goals. Track and analyze performance metrics to drive improvements. RFQ and SO Tracking: Monitor Request for Quotations (RFQs) and Sales Orders (SOs). Ensure timely and accurate tracking to meet OTIF targets. Procurement Planning: Plan and trigger procurement of critical APIs, raw materials, and packaging materials. Build up Safety Stock Levels (STN) to ensure uninterrupted supply. Strategic Coordination: Collaborate with manufacturing, quality, procurement, and regulatory affairs teams. Develop strategies to optimize lead times and improve supply chain efficiency. Weekly SnOP Calls, IBP Cycle Ownership, Technical Issue Resolution & Supply Planning Coordination Key Accountabilities (2/6) Manage inventory target (including safety stock levels) by effective inventory planning and tracking of products Maintaining and establishing accurate product stock norms and product classifications (A, B, C) Using the best in class analytical methods. Creating, managing and driving continued updates on the analysis Ensure the availability of stock by product categories to meet current and identified future demands and avoid out of stock situations. In all instances, be aware of possible OOS, and existing OOS SKU’s and project managing the full risk mitigation process to mitigate risk and to reduce the OOS % to below the KPI % threshold. Analyse and generate report by order to track the quantities and when it should be delivered to the Warehouse to meet scheduled timelines Key Accountabilities (3/6) Drive initiatives in people and system fronts to suit the regional requirements for continuous development of regional SCM performance: Drive SAP and related systems’ improvements and customisations in coordination with various teams Drive projects and initiatives in regional SCM function - Spends analysis Budgeting exercise & Benchmark processes and ensure implementation of best management practices Major Challenges Dependence on supply planning teams and manufacturing function. Frequent requests for additional requirements from business (outside the cycle); One needs to take an assessment of the disruption it would cause and manage the business stakeholders effectively to push such demands into the regular cycle after evaluating the business criticality. If it is deemed business critical, one would need to ensure the plans are changed and all affected parties are intimated of the change. Sales forecast from the BD/sales teams can be inconsistent in data quality and formats Multiple systems and platforms in SCM causes issues in ownership of end-to-end order ownership Key Interactions (1/2) Internal External Leadership Team for process approvals, new project initiation and alignment and in-case of a crisis or problem. Supply & Logistics (when escalated) providers for all supply and logistics related tracking, negotiations and finalizations. De-bottlenecking and problem solving National Key Accounts Manager and Commercial Head , (weekly) National & regional sales manager for managing client order and delivery schedule. Also alignment on sales strategy and supply security to support strategy Distribution Centres (daily) for queries related to stock holdings and any labour related query or matter Finance team (Weekly) for all budget related queries and reporting. Pricing, procurement and contracting of vendors and suppliers. Integration of financial and control systems (ERP) Logistics partners Dimensions (1/2) Orders managed B2B Countries Team size - 1 Budget Logistics vendors Contract workers OTIF % Dimensions (2/2) Key Decisions (1/2) Prioritisation of dispatch/ consignments based on business requirements Key Decisions (2/2) Regional inventory norms for FG to the central team Sales forecast Education Qualification B Pharm and/or a master’s in supply chain management , Logistics, Business Administration, or a related field. Relevant Work Experience 6-8 years of experience in Supply Chain within sufficient experience in Pharma Industry with knowledge on industry regulations for relevant region and framework with strong Interpersonal, collaborative and communication skills.
1)Design, develop, and maintain SAP ABAP programs such as Reports (ALV, Classical), Interfaces, Conversions, Enhancements, Forms (SmartForms/Adobe), and Workflows. 2)Work closely with functional consultants to gather and understand business requirements. 3)Create technical specifications and test plans. 4)Perform code reviews, debugging, and troubleshooting for existing developments. 5)Develop and maintain custom enhancements using User Exits, BADIs, Enhancement Points, etc. 6)Implement BAPIs, RFCs, IDOCs, and OData for integrations with peripheral systems. 7)Ensure performance-optimized and reusable code, following SAP best practices. 8)Participate in system upgrades, migrations, and rollouts. 9)Provide support for production issues and change requests.
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