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Senior Quality Analyst - Value Added Services - P2

4 - 9 years

8 - 18 Lacs

Mumbai India

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

c# service quality css software development quality control customer service javascript jquery sql server customer support assurance quality analysis java management quality assurance asp.net html mysql call monitoring customer handling web application development

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Overview • Lead the development, maintenance, and continuous enhancement of the OneVasco mobile application by writing and upholding clean, modular, and maintainable code that adheres to secure coding standards. Focus on optimizing app performance and user engagement to deliver a seamless and secure user experience. Key Responsibilities • Plan, execute, and oversee comprehensive quality assurance testing and inspection of products or services. • Investigate any reported product quality issues and ensure prompt resolution in line with company policy and regulatory requirements. • Develop or improve processes for capturing, investigating and documenting product complaints. • Implement risk management procedures, track issues, and report findings to management and product development teams. • Provide necessary training and support to quality assurance team members, covering internal systems, policies, procedures, and core quality assurance processes. • Promote judicious use of natural resources. • Adhere to the organization's environment, health, and safety policies, objectives, and guidelines. Education • Bachelor’s or master’s degree in computer science, or a Master of Computer Applications (MCA), or a related discipline. Experience • 4-5 years of proven work experience in a similar quality assurance role, preferably within high-performance web applications development.

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