Hyderabad
INR 8.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Job Description : Experience : Fresher Location : Hyderabad. Looking for CA Freshers , OR CMA Freshers. Must have theoretical Knowledge on IFRS 15 Good Exposure on Accounts. Good Knowledge in Revenue recurring. Must have excellent Communication, because of this is Customer facing role.
Hyderabad
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Job Summary: We are seeking a Project Manager - Product Implementation to lead the successful deployment of our software products for clients. This role involves planning, executing, and overseeing the end-to-end implementation process, ensuring timely delivery, customer satisfaction, and alignment with business goals. The Project Manager will collaborate with cross-functional teams, including product development, customer success, and technical support, to drive seamless implementations. Experience : 10 -15 Years. Location : Hyderabad Key Responsibilities: Project Planning & Execution • Define project scope, objectives, and deliverables in alignment with client business requirements and company goals. • Develop and manage implementation roadmaps, project timelines, resource plans, and risk assessments. • Oversee end-to-end implementation, from business requirement gathering to configuration, testing, and go-live. • Ensure timely project delivery, addressing roadblocks and escalations proactively. Stakeholder & Customer Management • Serve as the primary point of contact for clients and internal stakeholders throughout the implementation lifecycle. • Conduct regular status meetings, provide updates, and manage expectations with internal and external stakeholders. • Work closely with clients to understand their business needs and coordinate with cross functional team to configure the product accordingly. • Lead training sessions and UAT to ensure smooth product adoption by end-users. Cross-functional Collaboration • Partner with product, engineering, and QA teams to ensure seamless integration and customization of the product. • Work with the customer support and success teams to ensure smooth post- implementation transition. • Gather and document client feedback for continuous product and process improvement. Risk & Issue Management • Identify, assess, and mitigate risks impacting project success. • Ensure data migration, validation, and reconciliation processes are executed accurately. • Ensure compliance with contract terms, SLAs, and quality standards. Process Improvement & Reporting • Continuously refine implementation methodologies and best practices for efficiency. • Maintain detailed documentation, Track and report on project KPIs such as time-to- value, customer satisfaction, and system performance. • Maintain documentation, including project charters, SOWs, lessons learned, and post-implementation reports. Required Qualifications & Skills: Education & Experience • Bachelors degree in Computer Science, Information Technology, Business, or a related field. • 5+ years of experience in software implementation, project management, or customer success. • Experience in SaaS billing platforms, ERP billing modules is mandatory, or subscription revenue products is a plus. Technical & Functional Skills • Strong understanding of implementation methodologies (Agile, Scrum, Waterfall). • Strong understanding of billing workflows, invoicing, revenue recognition, tax compliance, and payment processing. • Experience with project management tools (JIRA, MS Project, Excel, Smart Sheet etc.). • Ability to understand API integrations, cloud platforms, and enterprise software solutions. Soft Skills • Excellent communication, client relationship management, and stakeholder engagement skills. • Strong problem-solving and decision-making abilities with a customer-first mindset. • Ability to multitask, work under pressure, and drive cross-functional alignment. • Customer-focused mindset with the ability to drive product adoption and success. Preferred Certifications (a plus): • PMP (Project Management Professional) • Certified Scrum Master (CSM) • ITIL or Six Sigma certifications. If Fintech company background experience is added advantage.
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