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1.0 - 5.0 years
2 - 3 Lacs
Kanchipuram, Erode
Work from Office
This position is open with Bajaj Finance ltd.” First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) •Achieving business numbers with the assigned line of channels (Basis location and market potential). •People Management (Off roll) – Hiring, Retention & Productivity. •Sales Governance through compliance of systems and processes. •Responsible for tracking, managing & controlling PDD requirement compliance •Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. •Understanding of CRM – Salesforce.com. •Effectively engage with Credit, Operations, Risk & within 2W/3W teams. •To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) •Training of self and their team below. •Hiring right candidate. •Smooth onboarding to help settle the employee well in BFL. •Smooth onboarding of New Dealer/Partner with BFL •Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) •Hiring of Off roll staff •Approvals by coordinating with internal stake holders eg. Clearing cases •Lead allocation •Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work •Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. •Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work •Engaging with customer. •Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) •From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 9 Number of Direct Reports: 5 to 9 Number of Indirect Reports: NA Number of Outsourced employees: 5 to 9 Number of locations: 1 to 4 Number of products: 1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications •Qualifications – Graduate / Post Graduate •Good command in excel is essential. •Work Experience – 1 to 3 years of relevant experience in managing team •Result oriented - Go getter attitude is must •Should have collaborative work style to engage with peers & colleagues across the company. •Excellent Team management & Interpersonal Skills. •Excellent command over communication skills. •Highly ambitious & self-motivated
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Responsibilities: * Manage debt recovery process from start to finish * Maintain compliance with regulatory requirements * Communicate effectively with customers
Posted 3 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Kannur, Palakkad, Thrissur
Work from Office
Job Purpose This position is open with Bajaj Finance ltd. First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) •Achieving business numbers with the assigned line of channels (Basis location and market potential). •People Management (Off roll) – Hiring, Retention & Productivity. •Sales Governance through compliance of systems and processes. •Responsible for tracking, managing & controlling PDD requirement compliance •Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. •Understanding of CRM – Salesforce.com. •Effectively engage with Credit, Operations, Risk & within 2W/3W teams. •To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) •Training of self and their team below. •Hiring right candidate. •Smooth onboarding to help settle the employee well in BFL. •Smooth onboarding of New Dealer/Partner with BFL •Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) •Hiring of Off roll staff •Approvals by coordinating with internal stake holders eg. Clearing cases •Lead allocation •Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work •Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. •Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work •Engaging with customer. •Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) •From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 9 Number of Direct Reports: 5 to 9 Number of Indirect Reports: NA Number of Outsourced employees: 5 to 9 Number of locations: 1 to 4 Number of products: 1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications •Qualifications – Graduate / Post Graduate •Good command in excel is essential. •Work Experience – 1 to 3 years of relevant experience in managing team •Result oriented - Go getter attitude is must •Should have collaborative work style to engage with peers & colleagues across the company. •Excellent Team management & Interpersonal Skills. •Excellent command over communication skills. •Highly ambitious & self-motivated
Posted 3 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Chitradurga, Bengaluru
Work from Office
Job Purpose This position is open with Bajaj Finance ltd.” First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) •Achieving business numbers with the assigned line of channels (Basis location and market potential). •People Management (Off roll) – Hiring, Retention & Productivity. •Sales Governance through compliance of systems and processes. •Responsible for tracking, managing & controlling PDD requirement compliance •Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. •Understanding of CRM – Salesforce.com. •Effectively engage with Credit, Operations, Risk & within 2W/3W teams. •To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) •Training of self and their team below. •Hiring right candidate. •Smooth onboarding to help settle the employee well in BFL. •Smooth onboarding of New Dealer/Partner with BFL •Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) •Hiring of Off roll staff •Approvals by coordinating with internal stake holders eg. Clearing cases •Lead allocation •Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work •Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. •Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work •Engaging with customer. •Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) •From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 9 Number of Direct Reports: 5 to 9 Number of Indirect Reports: NA Number of Outsourced employees: 5 to 9 Number of locations: 1 to 4 Number of products: 1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications •Qualifications – Graduate / Post Graduate •Good command in excel is essential. •Work Experience – 1 to 3 years of relevant experience in managing team •Result oriented - Go getter attitude is must •Should have collaborative work style to engage with peers & colleagues across the company. •Excellent Team management & Interpersonal Skills. •Excellent command over communication skills. •Highly ambitious & self-motivated
Posted 3 weeks ago
1.0 - 3.0 years
3 - 3 Lacs
Gokak, Hassan, Belgaum
Work from Office
Job Purpose This position is open with Bajaj Finance ltd.” First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) •Achieving business numbers with the assigned line of channels (Basis location and market potential). •People Management (Off roll) – Hiring, Retention & Productivity. •Sales Governance through compliance of systems and processes. •Responsible for tracking, managing & controlling PDD requirement compliance •Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. •Understanding of CRM – Salesforce.com. •Effectively engage with Credit, Operations, Risk & within 2W/3W teams. •To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) •Training of self and their team below. •Hiring right candidate. •Smooth onboarding to help settle the employee well in BFL. •Smooth onboarding of New Dealer/Partner with BFL •Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) •Hiring of Off roll staff •Approvals by coordinating with internal stake holders eg. Clearing cases •Lead allocation •Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work •Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. •Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work •Engaging with customer. •Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) •From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 9 Number of Direct Reports: 5 to 9 Number of Indirect Reports: NA Number of Outsourced employees: 5 to 9 Number of locations: 1 to 4 Number of products: 1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications •Qualifications – Graduate / Post Graduate •Good command in excel is essential. •Work Experience – 1 to 3 years of relevant experience in managing team •Result oriented - Go getter attitude is must •Should have collaborative work style to engage with peers & colleagues across the company. •Excellent Team management & Interpersonal Skills. •Excellent command over communication skills. •Highly ambitious & self-motivated
Posted 3 weeks ago
5.0 - 10.0 years
9 - 11 Lacs
Kadapa
Work from Office
Job Purpose This position is open with Bajaj Finance ltd.” This position is open with Bajaj Finance ltd, the purpose of the Power Bi Developer role is to create and manage dashboards and analytics solutions that turn data into meaningful information. •Candidate will be a part of HR function unit in and would be part of the HR MIS and Analytics function. Duties and Responsibilities •Create and maintenance of dashboards and interactive visual reports using Power BI. •Analysing data and present data through reports that aid decision-making. •Understand business requirements in line with HR data and convert it into dashboards and data models to transform raw data into meaningful insights. •Create visualizations and reports for requested projects. •Create and update documentation. (Data base and Dashboards) •Monitoring and Maintenance of data base and automated reports. Detailed Responsibilities: •This is indication list of the duties and responsibilities and not to be considered as an comprehensive list. •Candidate will be responsible for developing and maintaining a ‘Data Layer’ between HR DataMart & Power BI tool, using T-SQL & SSIS, inline to the business users need and requirement. •It is the primary responsibility of this role to maintain the data layer created between Data mart and Power BI. •Candidate will also be accountable for engaging with HR PMO - DataMart team for communicating data fields requirements, which needs to be made available in HR DataMart, inline to the business user’s requirement. •Candidate will be responsible for driving and monitoring Power BI dashboard usage and consumption by the respective stake holders. •The person on this position would have to promote and grow self-service business intelligence culture. •Candidate have to engage and understand the ad-hoc data requirement., reports and dashboards from various stake holders. (HRP team, TA team, HR Ops team, Talent Engagement team, HR COE team and business user) Required Qualifications and Experience Role Requirements : •Proven experience as a BI Developer •Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS) •Analytical mind with a problem-solving aptitude •Proven abilities to take initiative and be innovative •Exposure experience in R or Python would be an added advantage. •Proficient expert level work experience with Microsoft Office specifically with Excel, Word & Power Point. Education: •MBA / Post Graduate degree in Human Resource •Experience - 6 – 8 years of overall experience oPower BI experience is mandatory. oExperience with analytical tools like Tableau will be added advantage.
Posted 3 weeks ago
1.0 - 3.0 years
3 - 3 Lacs
Kadapa, Tirupati, Anantapur
Work from Office
Role & responsibilities Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) •Achieving business numbers with the assigned line of channels (Basis location and market potential). •People Management (Off roll) Hiring, Retention & Productivity. •Sales Governance through compliance of systems and processes. •Responsible for tracking, managing & controlling PDD requirement compliance •Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. •Understanding of CRM Salesforce.com. •Effectively engage with Credit, Operations, Risk & within 2W/3W teams. •To ensure TAT is maintained for case processing. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) •Training of self and their team below. •Hiring right candidate. •Smooth onboarding to help settle the employee well in BFL. •Smooth onboarding of New Dealer/Partner with BFL •Retention of Off-roll staff DECISIONS (Key decisions taken by job holder at his/her end) •Hiring of Off roll staff •Approvals by coordinating with internal stake holders eg. Clearing cases •Lead allocation •Field activity planning and closure INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work •Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. •Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work •Engaging with customer. •Mapping of market competition. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) •From 45 to 70 Cases MOM (depending upon location and market potential) Preferred candidate profile Educational Qualifications •Qualifications Graduate / Post Graduate •Good command in excel is essential. •Work Experience – 1 to 3 years of relevant experience in managing team •Result oriented - Go getter attitude is must •Should have collaborative work style to engage with peers & colleagues across the company. •Excellent Team management & Interpersonal Skills. •Excellent command over communication skills. •Highly ambitious & self-motivated
Posted 3 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Theni, Thanjavur
Work from Office
Position - Executive - Debt Management Services - Consumer, Consumer - FLOW PL, Consumer Flow PL - Bucket 1 Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Provide regular reports on collection activities and performance. Handle escalations promptly and effectively to resolve issues. Daily DRR (Daily Risk Report) management Develop and implement strategies to improve collection rates. Case to Case tracking Resolution at per AOP with in agreed timelines Portfolio Management Debt Collection Strategy Target Achievement Regulatory Compliance Reporting and Analysis Risk Management Team Leadership Vendor Management Co-ordinating with internal and external clients.
Posted 3 weeks ago
5.0 - 8.0 years
5 - 10 Lacs
Kolkata, Pune, Ahmedabad
Work from Office
Job Description * Role & Responsibilities: Drive adoption and usage of a digital collections platform among lenders, agencies, and recovery teams. Conduct regular on-site visits for client onboarding, training, and performance reviews. Troubleshoot operational issues and collaborate with product and tech teams to ensure smooth user experience. Ensure high client satisfaction through continuous engagement and metrics-based performance tracking. Support clients in meeting collection targets using platform features like automated workflows, dashboards, and digital communication tools. Monitor agent performance and ensure adherence to DRA compliance, data privacy standards, and audit protocols. Preferred Candidate Profile: 5 to 8 years of experience in collections, recovery management , or customer success in fintech, lending, or SaaS companies. Strong knowledge of collection operations , client handling, and digital tools. Fluent in the local language with excellent field communication and problem-solving skills. Experience in tools like CRM, Excel, dashboards, or workflow systems is a plus. Willingness to travel extensively for client engagement (90% field-focused role). Age below 32 preferred.
Posted 3 weeks ago
5.0 - 8.0 years
6 - 10 Lacs
Chandigarh, Hyderabad, Lucknow
Work from Office
Job Description * Role & Responsibilities: Drive adoption and usage of a digital collections platform among lenders, agencies, and recovery teams. Conduct regular on-site visits for client onboarding, training, and performance reviews. Troubleshoot operational issues and collaborate with product and tech teams to ensure smooth user experience. Ensure high client satisfaction through continuous engagement and metrics-based performance tracking. Support clients in meeting collection targets using platform features like automated workflows, dashboards, and digital communication tools. Monitor agent performance and ensure adherence to DRA compliance, data privacy standards, and audit protocols. Preferred Candidate Profile: 5to 8 years of experience in collections, recovery management , or customer success in fintech, lending, or SaaS companies. Strong knowledge of collection operations , client handling, and digital tools. Fluent in the local language with excellent field communication and problem-solving skills. Experience in tools like CRM, Excel, dashboards, or workflow systems is a plus. Willingness to travel extensively for client engagement (90% field-focused role). Age below 32 preferred.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Noida
Work from Office
Watsapp details to HR Mamta - 9903044494 •Hiring US Collection Executives •Minimum 1yr exp in International process voice mandatory •Excellent comms skills •Location Noida •Salary upto 50k with unlimited incns • Telephonic Selection Required Candidate profile •Immediate joiners preffered •Telephonic Selection going on •Watsapp details to HR Mamta 9903044494
Posted 3 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Nainital, Bhiwani, Delhi / NCR
Work from Office
Role & responsibilities - Product - PL & BL Job Title - Collection Officer CTC - 4.5 Lpa Education - Min. Graduate Age 32 years Requirement Loan recovery officers are tasked to be responsible for recovering delinquent and written off debts. Loan recovery officers are entitled to solve all matters relating to loan and solution must be flexible according to the borrower's situation, culture, custom, geographic area of the occurring matters. Good character, moral, talk and communication are successful keys in problem solving and can avoid dispute. Branch Locations - Nainital/Haldwani, Bhiwani, Delhi, Noida, Ghaziabad Interested candidate share your updated resume or any reference if you have.
Posted 3 weeks ago
6.0 - 11.0 years
7 - 12 Lacs
Mumbai, Lucknow, Surat
Work from Office
Product : HL, LAP, BL, PL, Used car Role & responsibilities : Responsible for upholding the Piramal brand by managing collection targets and assess delinquencies across buckets for the respective cluster. Responsible to oversee the collections by Collection Managers and executives & ensure follow-ups on collection of overdues from customers Drive auto-debit mapping for maximum customers in the collections bucket to improve quality and completion of collections target. Review the existing loan portfolios continuously and assess the potential clusters of concern Analyse and provide periodic updates of all accounts on the loan portfolio in the cluster to the Collections team Ensure the EMI collections are tracked and documented properly with periodic updation of collection status on the database Escalate critical matters for any process or data related deviations and ideate on resolution. Ensure delinquencies across buckets are maintained within the target range Coordinate with litigations team, initiate legal actions against NPA accounts, re possession and sale of property Responsible for empaneling and coordinating with the enforcement agencies, cheque pick up agencies for collections Ensure that the collection agencies and executives adhere to the legal guidelines Provide support during internal & external collection audits Ensure audit and compliance processes are carried out on agencies Ensures that all written correspondence complies with policies in terms of verbiage and frequency of contact Ensure that the team follows all the guidelines and processes set by the organisation Monitor agency performance and take steps to improve productivity and correct aberrations Model and foster behaviours that support the organizations values and culture creating an atmosphere of trust, cooperation, accountability and dedication to organization Set productivity targets & monitor performance of the Collection executives, managers and agencies and correct aberrations Preferred candidate profile : Graduate in any field from an accredited college Desired : Postgraduate from an accredited college 5-10 years of relevant work experience working in collections in a large scale HFC or NBFC 3-5 years of managing agencies Experience of interacting with customers and cross functional teams Should have strong negotiation skills
Posted 3 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
Tambaram, Chennai, Vellore
Work from Office
Roles and Responsibilities Responsible for recovery for the assigned geography for various product lines. Identification of risk portfolios and minimizing the higher delinquency buckets. Liaison with internal and external stakeholders for smooth operations and collections process. Timely maintaining and delivering daily, weekly, monthly dashboard reports. Complying with the relevant internal policies and statutory regulations. The major product would be secured Loans e.g. HL, LAP and Secured Loans Technical Requirements for the Knowledge Understanding of Arbitration, Repossession, Knowledge of entire legal process of taking possession of the NPAs and other Legal tools Desired Candidate Profile Good Communication Skills with Ability to Influence Pleasing Personality and Tactical Approach Good Knowledge of applicable laws. Good Follow up Skills. Agency Management skill Should have managed secured portfolio
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Hyderabad
Work from Office
No. of Entry level positions - 50 DRA Certified Agents in Hyderabad Requirement - Callers (Telugu /Tamil/Kannada/Malayalam) Hyderabad Address - Kukatpally, Hyderabad, Telangana -500072 Designation Credit Counsellor/Sr Credit Counsellor/ SME Working Days 6 days Office Timings - 9 am - 6 pm Looking for Freshers and Exp candidates Annual CTC - & 2.81 (HYD) Additional perks - incentives between 3000-5000 per month basis performance, ESI & PF benefits. Opportunity for appraisal every 6 months basis performance. Job Responsibilities Follow up on accounts assigned to contact customers, inform them about their overdue/ upcoming dues and get them to pay and regularize their repayments. Identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the Reporting Manager Follow up on promises to ensure payments are received. Focus on resolving and responding to customer queries. Initiate settlement negotiations to recover delinquent balances (seriously delinquent/specific accounts) Work on reports as and when required. Candidate Requirements Eligible (Graduate/pursuing graduation/diploma holders/12th pass) Proficiency in languages like Hindi /Telugu /Tamil/ Malayalam/ Kannada Sound understanding of MS Excel Must be DRA Certified I nterview Mode -Walk in HR Manager Round For more in fo call HR Pushpa-9701253560 or drop your CV to pushpa.sabari@mrtinfotech.com
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Job Responsibilities Follow up on accounts assigned to contact customers, inform them about their overdue/ upcoming dues and get them to pay and regularize their repayments. Identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the Reporting Manager Follow up on promises to ensure payments are received. Focus on resolving and responding to customer queries. Initiate settlement negotiations to recover delinquent balances (seriously delinquent/specific accounts) Work on reports as and when required. Candidate Requirements Eligible (Graduate/pursuing graduation/diploma holders/12th pass) Proficiency in languages like Hindi /Telugu /Tamil/ Malayalam/ Kannada Sound understanding of MS Excel Must be DRA Certified No. of Entry level positions - 50 DRA Certified Agents in Hyderabad Requirement - Callers (Telugu /Tamil/Kannada/Malayalam) Location : Kukatpally, Hyderabad Designation Credit Counsellor/Sr Credit Counsellor/ SME Working Days 6 days Office Timings - 9 am - 6 pm Interview mode : Walk in ( HR round & Manager round) For further details contact HR Ashwini ( 7406193581) Mail id : ashwini.s@mrtinfotech.com
Posted 3 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Gurugram
Work from Office
Job Title: Tele Collection Officer Location: Gurgaon Department: Tele Collection Job Summary: We are looking for a motivated and customer-focused Tele-caller to join our Tele Collection team. The ideal candidate will be responsible for handling outbound calls, addressing collection concerns, Pending EMI's, DPD Calling product/service information, and resolving issues to ensure customer satisfaction and retention. Key Responsibilities: Strong ability to handle all bucket cases. (X DPD to 90+ DPD) Understanding of collection strategies and strong follow-up. Familiarity with tracing tools and ability to connect with non-contactable clients. Make outbound calls to customers to provide information about products/services. Handle inbound customer queries and complaints in a professional and timely manner. Maintain customer records by updating account information. Follow up with customers for feedback, payment reminders, or satisfaction checks ( Hard Collection ). Achieve daily/weekly/monthly call and service targets as set by the manager. Maintain a positive, empathetic, and professional attitude toward customers at all times. Requirements: Graduation mandatory. Proven experience as a tele-caller, customer service representative, or similar role. Excellent verbal communication skills, good listening skills and problem-solving ability. Ability to work under pressure and meet targets. Basic computer knowledge (MS Office, CRM systems, etc.). Preferred Skills: Time management and organizational skills. Team player with a positive attitude. Experience in [NBFC & BFSI ] is an advantage.
Posted 3 weeks ago
1.0 - 5.0 years
1 - 1 Lacs
Kolkata
Work from Office
Collection Tele Caller Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates
Posted 3 weeks ago
3.0 - 8.0 years
3 - 4 Lacs
Gurugram
Work from Office
Role & responsibilities : Requirement - Should have experience in managing tele-collection/ telesales Team from any NBFC in loan segment Team should be doing EMI followups and Telesales Should be stable Immediate joiner will consider Should be graduate Interview Mode - F2F Interview round - 2 round of interviews for Gurgaon Branch Locations - Gurgaon Sec-44 Preferred candidate profile - Team handling expereince is must for Both role
Posted 3 weeks ago
4.0 - 8.0 years
5 - 10 Lacs
Visakhapatnam
Work from Office
About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory
Posted 3 weeks ago
4.0 - 8.0 years
5 - 8 Lacs
Chennai
Work from Office
About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory
Posted 3 weeks ago
5.0 - 10.0 years
6 - 12 Lacs
Bengaluru
Work from Office
About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory
Posted 3 weeks ago
4.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory
Posted 3 weeks ago
3.0 - 8.0 years
2 - 3 Lacs
Muzaffarpur, Patna, Jaipur
Work from Office
Position -Team Leader Banking Collections Location:Patna,Muzzaffarpur,Jharkhand,Panipat,Delhi and Jaipur. Hi-Tek Syndicate is one of the largest Collection agency which has a PAN INDIA presence.Our Head Office is in New Delhi.The organisation was incorporated in 1993 and is a pioneer in banking and NBFC collections.We also work for verification for various reputed banks.Our clients include SBI,ICICI,HDFC,KOTAK,HOME CREDIT,VODAFONE,AXIS BANK,DMI,RAK BANK and lots of other prestigious clients. We are operational in Delhi,Panipat,Hissar,Mohali,Ludhiana,Patna,Muzzaffarpur,Jharkhand Kolkatta,Jaipur,Agra and Lucknow. Job Description Team Leader Banking Collections and Recoveries will be responsible for Creating and implementing strategies to improve the collection of Portfolios and Ensure Compliance of the laid down process by the regulators . Responsibilities Team Handling using emotional intelligence and conflict. Understanding and preparation of Collection Reports. Being one of the most critical delivery partner across products, the role holder should recommend and implement communication solutions that Bring about change in the Collection Strategy and Numbers. Establish goals and targets for the collection of payments. Oversee department objectives through the development and execution of budget business plans. Prepare and analyse reports for Collection of payments. Effort to investigate and locate missing client or financial information that is essential for the employees to perform their duties effectively. Employ, Train and evaluate employees within the collection department to ensure enough personnel are available to handle the workload. Conduct performance Evaluation that are timely and constructive. Negotiate with customers to amend payment terms as appropriate.Ensure the security and privacy of customer information. Perform other related duties as assigned. Applicants should possess the following attributes: Work Experience 3 plus years experience in working in Banking\NBFC Collections at a leadership Role. Positive Cibil Score. Good knowledge of working on Excel. Good experience of handling a decent team size. Skill set of working and Understanding of Dialer Strategies. Job specific skills • Leadership Skills,Experience in Banking Collections and Recoveries, Preparation of Collection Reports and Data Analysis. Behavioural Skills Good verbal, written Communication skills• Ability to understand and positively control employees behavior. Educational Qualification: Graduation from a recognized educational institution in India ole & responsibilities
Posted 3 weeks ago
1.0 - 3.0 years
3 - 3 Lacs
Chennai
Work from Office
HIRING ALERT!!!!!!!!! We are seeking a proactive and results-driven Asset Recovery Executive to manage and recover delinquent assets on behalf of IndusInd Bank. The ideal candidate will be responsible for meeting assigned recovery targets every month, conducting field visits, handling cases against the bank, and ensuring daily customer visits. *Key Responsibilities:* 1. *Field Visits:* Conduct regular field visits to customers locations for asset verification, negotiation, and recovery of dues. 2. *Case Management:* Handle cases against the bank efficiently, ensuring timely resolution and recovery. 3. *Customer interaction:* Ensure daily customer visits to build rapport, negotiate settlements, and recover outstanding dues. 4. *Documentation:* Maintain accurate records and documentation of all interactions, visits, and recovery efforts. 5. *Collaboration:* Work closely with internal teams (e.g., legal, collections) to ensure effective recovery processes. * Requirements:* Minimum qualification required-LLB(Either five years integrated course or three years course) from a reputed university. - Strong communication and negotiation skills. - Ability to work independently and manage time effectively. - Willingness to travel for field visits and customer meetings. - Experience in asset recovery, collections, or a similar field is preferred. - Strong analytical and problem-solving skills. Unlock your next career chapter! Email your resume to Subashree.marimuthu@indusind.com
Posted 3 weeks ago
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