Responsibilities: * Promote online courses through social media * Maintain student records & communicate with faculty * Conduct virtual admission interviews via video conferencing contact 8874226679 Provident fund
Own and manage Level 2/3 customer escalations received via email, social media, or call center. Maintain TAT and quality SLAs for escalated tickets. Log, track, and report escalation trends and performance metrics to stakeholders. Required Candidate profile Exposure to tools like Zendesk, Freshdesk, Salesforce, or any CRM. Possess 2–5 years of experience in customer support with at least 1–2 years handling escalations or complaints.
Sales /Education background will be recommended. Receiving In-bound calls and counseling for Medical and Engineering Aspirants. Out-bond calls as per the leads receive from support team (Marketing, Admin-support) Required Candidate profile Good communication skills. (Fluency in English) Languages: Proficient in English and one Regional South Indian language (Kannada, Telugu, Hindi, Tamil, or Malayalam)
Role & responsibilities Field Visit for client sourcing Knowledge of local market conditions Gathering and building on references. Builds and maintains a steady relationship with customers. Fundamental legal documentation understanding.
Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust Keep records of customer interactions, process customer accounts and file document Follow communication procedures, guidelines, and policies Required Candidate profile Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
Keep track of assigned accounts to identify outstanding debts. Plan a course of action to recover outstanding payments. Locate and contact debtors to inquire of their payment status. Negotiate payoff deadlines or payment plans Required Candidate profile Handle questions or complaints. Minimum 6 months of experience in voice. BPO/ Call center / Collection 12th / 2nd PU is mandatory. Excellent communication in English and Hindi
The Branch Sales Manager - LAP will manage sales activities related to Loan Against Property (LAP) & Home Loan Responsibilities include setting sales targets & driving business growth. Required Candidate profile The role requires strong leadership, in-depth knowledge of LAP products, and the ability to manage sales performance and achieve revenue targets.
The Branch Sales Manager - LAP will manage sales activities related to Loan Against Property (LAP) & Home Loan Responsibilities include setting sales targets & driving business growth. Required Candidate profile The role requires strong leadership, in-depth knowledge of LAP products, and the ability to manage sales performance and achieve revenue targets.
The Branch Sales Manager - LAP will manage sales activities related to Loan Against Property (LAP) & Home Loan Responsibilities include setting sales targets & driving business growth. Required Candidate profile The role requires strong leadership, in-depth knowledge of LAP products, and the ability to manage sales performance and achieve revenue targets.
Initiate outbound calls to potential customers to promote diagnostic services and health packages. Understand customers health requirements and suggest appropriate diagnostic solution. Provide detailed information about services, pricing, and offers. Required Candidate profile Graduate (any stream) or equivalent qualification. 1-3 years of experience in tele-sales, inside sales, or customer service (healthcare industry experience preferred).
Engage with inbound customer inquiries via chat Understand customer requirements and recommend appropriate diagnostic packages or services. Educate prospects about the benefits, accuracy, and convenience of our solutions. Required Candidate profile Education: Bachelor’s degree in any field. Excellent written English with clarity, grammar, and professional. Good understanding of the diagnostic/healthcare sector is a plus.
Own and manage Level 2/3 customer escalations received via email, social media, or call center. Maintain TAT and quality SLAs for escalated tickets. Log, track, and report escalation trends and performance metrics to stakeholders. Required Candidate profile Exposure to tools like Zendesk, Freshdesk, Salesforce, or any CRM. Possess 2–5 years of experience in customer support with at least 1–2 years handling escalations or complaints.
We are looking for customer-focused OMT Executive to join our Order Mgt.Team. This role is key in managing the end-to-end booking process for diagnostic services, ensuring a seamless experience for our partners, customers, and medical professionals. Required Candidate profile Handle and process diagnostic test orders placed by partners and direct customers with accuracy and efficiency. Make timely outbound calls to customers to confirm order details.
Engage with inbound customer inquiries via chat and Email Understand customer requirements and recommend appropriate diagnostic packages or services. Educate prospects about the benefits, accuracy, and convenience of our solutions. Required Candidate profile Education: Bachelor’s degree in any field. Excellent written English with clarity, grammar, and professional. Good understanding of the diagnostic/healthcare sector is a plus.
Role & responsibilities Field Visit for client sourcing Knowledge of local market conditions Gathering and building on references. Builds and maintains a steady relationship with customers. Fundamental legal documentation understanding.