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1.0 - 4.0 years

1 - 3 Lacs

Bengaluru

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Role & responsibilities Follow up with customers for pending or overdue payments Make outbound collection calls and send reminder emails/SMS Maintain daily records of collections and follow-up status Negotiate and convince customers for timely payment Resolve payment-related queries or disputes Coordinate with internal teams for billing or account issues Update collection status in CRM or collection management tools Achieve monthly and weekly collection targets Escalate high-risk or non-cooperative cases to the manager Ensure compliance with company policies and regulatory guidelines

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1.0 - 6.0 years

2 - 4 Lacs

Noida, Gurugram

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Location: Gurugram, Noida Salary: 40k CTC + Incentives Saturday & Sunday Off Working Days: 5 Days Experience: Minimum 9 months of experience in Customer Service, Sales, or Collections (can be First Party / Third Party / UK/US Collections) Required Candidate profile How to Apply: Interested candidates who meet the above criteria can apply by sending their resume or call on number 8512850830 Regards, priyanka Sharda Consultancy

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11.0 - 18.0 years

10 - 15 Lacs

Chennai

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Lead, mentor & manage a team responsible for overseeing respective teams of Team Leaders & Field Agents. Team handling experience is must. Oversee performance of all teams & handle high-priority cases. Required Candidate profile WhatsApp 8882425439 Exp of 10-18 yrs in handling state or wider district portfolio in field collections. Products experience is financial/ NBFC products like loans, credit cards etc.

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9.0 - 12.0 years

6 - 8 Lacs

Kochi, Chennai, Bengaluru

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Lead, mentor & manage a team responsible for overseeing respective teams of Team Leaders & Field Agents. Team handling experience is must. Oversee performance of all teams & handle high-priority cases. Required Candidate profile WhatsApp 8882425439 Exp of 6-7 yrs in handling state or wider district portfolio in field collections. Products experience is financial/ NBFC products like loans, credit cards etc.

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2.0 - 7.0 years

4 - 7 Lacs

Silchar, Agartala, Karimganj

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Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

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2.0 - 7.0 years

4 - 7 Lacs

Bareilly, Haldwani, Bulandshahr

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Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

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0.0 - 3.0 years

2 - 3 Lacs

Hyderabad

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sireesha@mrtinfotech.com DRA Certified Agents in Hyderabad Requirement - Callers (Telugu /Tamil/Kannada/Malayalam) Hyderabad Address - Manjeera Trinity Corporate,306,JNTU road, KPHB, Kukatpally, Hyderabad, Telangana -500072 Designation Credit Counsellor/Sr Credit Counsellor/ SME Working Days 6 days Office Timings - 9 am - 6 pm Annual CTC - 2.81 (HYD) Additional perks - incentives between 3000-5000 per month basis performance, ESI & PF benefits. Opportunity for appraisal every 6 months basis performance. Job Responsibilities Follow up on accounts assigned to contact customers, inform them about their overdue/ upcoming dues and get them to pay and regularize their repayments. Identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the Reporting Manager Follow up on promises to ensure payments are received. Focus on resolving and responding to customer queries. Initiate settlement negotiations to recover delinquent balances (seriously delinquent/specific accounts) Work on reports as and when required. Candidate Requirements Eligible (Graduate/pursuing graduation/diploma holders/12th pass) Proficiency in languages like Hindi /Telugu /Tamil/ Malayalam/ Kannada Sound understanding of MS Excel Must be DRA Certified For More in fo call HR Pushpa-9701253560 or drop your cv to praveena.k@mrtinfotech.in/sireesha@mrtinfotech.com

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2.0 - 8.0 years

4 - 10 Lacs

Chennai

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Job Title: Collections Officer Company Name: Kinara Capital Job Description: The Collections Officer is responsible for managing the collection process for overdue accounts and ensuring timely payments from clients. This role entails communicating with customers to understand their payment situations and offering suitable solutions to facilitate debt recovery. The Collections Officer will also maintain accurate records of collection efforts and collaborate with the finance team to report on the collections status. Key Responsibilities: - Contact clients via phone, email, or in-person to follow up on overdue accounts. - Negotiate payment plans and settlements to resolve outstanding debts. - Maintain detailed records of all interactions with clients regarding collections. - Analyze customer accounts to determine appropriate collection actions. - Collaborate with other departments to ensure effective debt recovery processes. - Prepare regular reports on outstanding accounts and collection metrics. - Provide excellent customer service while negotiating collections. Skills Required: - Strong communication and negotiation skills. - Ability to build rapport and maintain relationships with clients. - Knowledge of collection laws and regulations. - Proficiency in data entry and management software. - Analytical skills to assess customer situations and devise appropriate strategies. - Strong problem-solving abilities. - Attention to detail and organizational skills. Tools Required: - Customer Relationship Management (CRM) software. - Microsoft Office Suite (Excel, Word, Outlook). - Accounting and finance software. - Communication tools (phone, email, chat platforms). - Reporting and analytics tools.

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0.0 years

3 - 6 Lacs

Dehradun, New Delhi, Lucknow

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We are hiring MBA Freshers - passout year 2024 & 2025 for the role of Management Trainee Collections under our DSMG Collections division. Locations: Nagpur Delhi Lucknow Dehradun Madurai Bhopal Key Responsibilities : Assist in portfolio management and field collections coordination Monitor and follow up on 30+ & 90+ delinquency buckets Coordinate with collection vendors & repo teams Help track performance of agencies and internal executives Learn process controls and daily reporting formats Who Can Apply : Fresh MBA graduates (Finance / Operations preferred) Strong communication & coordination skills Willingness to travel if required Basic understanding of loan products or NBFC sector is a plus Immediate joiners Apply 8383087401

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2.0 - 7.0 years

2 - 4 Lacs

Bengaluru

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Urgent openings for Agency Manager Recovery with hands-on experience in managing third-party agencies, collections teams, and recovery channels. Role & responsibilities Agency Management: Handle a network of recovery/collections agencies within the assigned territory. Onboard, train, and review performance of recovery partners. Ensure adherence to SLAs, compliance, and fair collection practices. Recovery Operations: Monitor and drive recovery performance on delinquent portfolios (Buckets: 30+, 60+, 90+, written off cases). Develop and implement recovery strategies to maximize collections efficiency. Execute field recovery actions including skip tracing, settlements, legal recoveries where required. Channel Performance: Analyze agency/channel productivity and optimize recovery costs. Ensure recovery agents are well-informed, trained, and aligned with company standards. Initiate corrective actions in case of underperformance. Compliance & Reporting: Ensure compliance with regulatory guidelines and company policies. Maintain MIS and daily/weekly performance reports. Collaborate with legal, risk, and credit teams as required. Preferred candidate profile Graduate/Postgraduate in any discipline. 3 to 8 years of experience in collections/recovery , with strong exposure to agency/channel handling . Familiarity with retail finance, unsecured loans, two-wheeler loans, microfinance, or Commercial Vehicle is a plus. Ability to travel extensively and manage field recovery operations. Perks and benefits Salary is not constrain for right person, interested candidate can drop your resume to bhoomika.somayaji@smfgindia.com

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1.0 - 5.0 years

1 - 2 Lacs

Kolkata

Work from Office

Field collection supervisor Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :Nirmal - 70032 00936 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

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1.0 - 6.0 years

1 - 3 Lacs

Chennai

Work from Office

Hiring Now: Tele-collections Executives at SMFG India Credit! SMFG India Credit, a leading NBFC and part of the globally respected Sumitomo Mitsui Financial Group (SMFG), is looking for experienced Tele-collections Executives to join our dynamic team in Chennai. Job Location: Porur, Chennai Office Hours: 9:30 AM to 6:30 PM What We Offer: Attractive Salary Package Performance-Based Incentives Insurance Benefits (Health + More) Growth Opportunities in a Reputed Financial Institution Eligibility: Prior experience in tele - collections is mandatory Education: Any UG / HSC qualification Key Responsibilities: Connect with customers to recover outstanding dues Negotiate settlements and ensure timely payment follow-ups Ensure regulatory compliance and adherence to company policies Maintain detailed records using CRM tools Meet and exceed recovery targets with professionalism

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2.0 - 5.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Make outbound calls to follow up on overdue payments. Negotiate payment plans resolve queries. Maintain accurate records of all collection activity. Coordinate with internal teams to resolve disputes or update account statuses Health insurance

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0.0 - 3.0 years

1 - 2 Lacs

Chennai

Work from Office

Responsibilities: * Meet daily/weekly calling targets * Maintain professional demeanor during calls * Follow collections process for debts * Contact clients via phone for payments * Report overdue accounts to management

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1.0 - 5.0 years

1 - 1 Lacs

Kolkata

Work from Office

Field collection executive Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

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2.0 - 4.0 years

2 - 6 Lacs

Bengaluru

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Role & responsibilities Responsible for billing and invoicing activities in the branch. Also responsible for following up for timely collections from customers (as per contractual terms and conditions) and resolution of any queries regarding billing and payments Coordinate with the Branch Finance & Accounts Team for timely generation of bills for the branch customers Verify all bills/ invoices as per Blue Dart norms prior to forwarding to clients Ensure timely dispatch of bills to customers as per schedule Follow up with customers for bill receipt Customize bills as per forms/formats required, contractual terms and conditions, customer requirements, etc. Coordinate with Finance Teams for resolution of any queries/ issues regarding billing; Ensure that disputes (if any) are closed before the payment date Work closely with the sales teams to ensure timely collections from customers as per the raised bills Follow up with customers in cases of pending payments / short payments / part payments Report reporting of invoices dispatched and cheque collection details to the Branch Finance & Accounts Teams on a regular basis Key Result Areas and Key Performance Indicators 1. Timely completion of billing and invoicing processes and reporting Ensure adherence to timelines set for billing at the Branch in terms of Collation of billing data Customization of bills Dispatch of invoices to customers Collection of payments Reporting to Branch Finance Team, etc. 2. Accurate billing and customization Accuracy in bills/ invoices generated Number of instances of errors in customization of invoices (as per customer contract and conditions) 3. Timely receipt of payments from branch customers % of payments received as per defined timelines

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3.0 - 5.0 years

3 - 5 Lacs

Navi Mumbai

Work from Office

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations.System & applicationsExperience working in SAP ERRBlackline & Other Technologies would be preferred and added advantage.Sound knowledge of MS Excel & word.Having advanced Excel knowledge would be an added advantage. Communication & Interpersonal skillsAbility to interact with customers for daily operational activities with client SMEExcellent in communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiativeMust be able to communicate both orally and in writing with client Reconciliations SME and 3rd parties involved and can raise timely and accurate queries Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

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0.0 - 5.0 years

1 - 2 Lacs

Bengaluru

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Responsibilities: * Manage debt recovery through Telecalling & field collections * Maintain compliance with legal guidelines during loan recoveries * Meet performance targets for debt collection efficiency Sales incentives

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2.0 - 6.0 years

8 - 12 Lacs

Jaipur

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PaisaBuddy is looking for Credit Manager- [Credit - Solar Finance] to join our dynamic team and embark on a rewarding career journey Credit Analysis: Assessing the creditworthiness of potential borrowers by analyzing their financial statements, credit history, and repayment capacity Risk Assessment: Evaluating the level of credit risk associated with different borrowers and determining appropriate credit limits and terms Credit Policy: Developing and implementing credit policies and procedures to ensure consistency and compliance with internal guidelines and industry regulations Credit Underwriting: Approving or declining credit applications based on the risk assessment and established criteria Credit Monitoring: Monitoring the credit performance of existing borrowers and taking proactive measures to address potential delinquencies or defaults Debt Recovery: Overseeing debt collection efforts and working with collection agencies if necessary to recover outstanding debts Customer Relationship Management: Building and maintaining relationships with customers or clients to understand their credit needs and address any credit-related concerns Credit Reporting: Reporting on credit-related metrics and performance to senior management or relevant stakeholders Collateral Management: Evaluating and managing collateral provided by borrowers to secure credit facilities

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0.0 - 4.0 years

3 - 4 Lacs

Mumbai Suburban

Work from Office

We are looking for a Debt Collector to join our dynamic team in Mumbai. As part of our collections department, you will be responsible for recovering outstanding debts from customers while maintaining respectful and effective communication. Provident fund

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1.0 - 6.0 years

1 - 3 Lacs

Navi Mumbai, Mumbai (All Areas)

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Role & responsibilities Payment collection from B 2 B customers as per the bills submitted and tracking of pending payment. Visit the Client by prior appointment & inform them about the outstanding dues, if any. Submit the Bill for Payment process. Continue follow ups via Mail, phone & Visit. Maintaining data of all the transactions on with respect to payment collection & outstanding in Excel. Must be willing to travel & visit clients in person for payment follow-ups. Submission of Monthly /Quarterly / Half yearly invoices to customers through email and physical visits & keeping track of the same all the time. Confirmation of the invoices received from customers as per above point. Should be able to do collection follow-up with customers through mails /phones and physical visits. Need to achieve monthly collection target of his customers. Need to visit customers for physical collection of cheques in some cases Preferred candidate profile Must be well versed in MS Excel and Email drafting. Must be willing to travel Interested Candidates can share CV at pooja.gadhe@aryaomnitalk.com

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1.0 - 6.0 years

1 - 3 Lacs

Poonamallee

Work from Office

Job Title: Collections Officer Company Name: Kinara Capital Job Description: The Collections Officer is responsible for managing the collection process for overdue accounts and ensuring timely payments from clients. This role entails communicating with customers to understand their payment situations and offering suitable solutions to facilitate debt recovery. The Collections Officer will also maintain accurate records of collection efforts and collaborate with the finance team to report on the collections status. Key Responsibilities: - Contact clients via phone, email, or in-person to follow up on overdue accounts. - Negotiate payment plans and settlements to resolve outstanding debts. - Maintain detailed records of all interactions with clients regarding collections. - Analyze customer accounts to determine appropriate collection actions. - Collaborate with other departments to ensure effective debt recovery processes. - Prepare regular reports on outstanding accounts and collection metrics. - Provide excellent customer service while negotiating collections. Skills Required: - Strong communication and negotiation skills. - Ability to build rapport and maintain relationships with clients. - Knowledge of collection laws and regulations. - Proficiency in data entry and management software. - Analytical skills to assess customer situations and devise appropriate strategies. - Strong problem-solving abilities. - Attention to detail and organizational skills. Tools Required: - Customer Relationship Management (CRM) software. - Microsoft Office Suite (Excel, Word, Outlook). - Accounting and finance software. - Communication tools (phone, email, chat platforms). - Reporting and analytics tools.

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1.0 - 3.0 years

2 - 4 Lacs

Noida, Delhi / NCR

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Hiring for US Collection (3rd Party or 1st Party Collection / US Process ) Experience : Min. 1 years Salary up to : 25k to 50k plus incentives Loc. : Delhi / Noida 5 days working Night shift Cab / Travel allowance Sat & Sun fixed off

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0.0 - 5.0 years

1 - 3 Lacs

Chennai

Work from Office

About Company: Credit Mantri is a Series-B funded, Chennai headquartered Fintech startup, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non-traditional data sources. We have over 2 Million users, work with 40+ lenders and have seen strong traction. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders consumers on one side and lenders on the other. We are recruiting (English + Hindi) Speaking Candidates for a leading NBFC, below are the Roles and Responsibilities. Role & responsibilities 1.Perform inbound & Outbound Customer calls . 2. Explaining about Credit and Cibil Score to the customer. 3 . Understand credit concerns customers have when their loan or credit card gets rejected . 4. Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus . Preferred candidate profile 1. Hindi is Mandatory Perks and benefits 1. No Night Shift ( Only General shift 9:30am -6:30 pm) 2. Joining Bonus of Rs. 6000 And Attractive Incentives (1000 - 40,000) 3. Providing DRA Certification 4. Half Yearly Increment & Annual Increment 3. Salaries paid on time 4. Freshers will be preferred Interested Candidates share your resume to : Monica - 9790850988 E- Mail ID : monica@creditmantri.com

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0.0 - 5.0 years

2 - 3 Lacs

Hyderabad

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DRA Certified Agents in Hyderabad Requirement - Callers (Telugu /Tamil/Kannada/Malayalam) Hyderabad Address - Kukatpally, Hyderabad, Telangana -500072 Designation Credit Counsellor/Sr Credit Counsellor/ SME Working Days – 6 days Office Timings - 9 am - 6 pm Annual CTC - 2.81 (HYD) In Hand 20 k -22k per month Additional perks - incentives between 3000-5000 per month basis performance, ESI & PF benefits. Opportunity for appraisal every 6 months basis performance. Job Responsibilities Follow up on accounts assigned to contact customers, inform them about their overdue/ upcoming dues and get them to pay and regularize their repayments. Identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the Reporting Manager Follow up on promises to ensure payments are received. Focus on resolving and responding to customer queries. Initiate settlement negotiations to recover delinquent balances (seriously delinquent/specific accounts) Work on reports as and when required. Candidate Requirements Eligible (Graduate/pursuing graduation/diploma holders/12th pass) Proficiency in languages like Hindi /Telugu /Tamil/ Malayalam/ Kannada Sound understanding of MS Excel Must be DRA Certified For more info call HR Pushpa -9701253560 or drop your cv to pushpa.sabari@mrtinfotech.com

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