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DC Partner and CRM Professional

DC Partner and CRM Professional

Orocorp Technologies

3 - 8 years

5 - 10 Lacs

Pune

Posted:2 months ago| Platform:

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Skills Required

Loans Usage Interpersonal skills NBFC Relationship Banking Gold loan Customer experience Service quality CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

3+ years experience working in Gold Loan Appraising, especially either in NBFC or Banking Industry Responsibilities Visit customer location, convince and convert leads assigned by the company to avail Oro s gold loan products. Attend to customers who visit the branch and ensure smooth execution of loans Ensure top quality service and great customer experience for all Oro customers Ensure fulfilment of customer s gold loan requirement Verify Customer KYC as per the standard process Appraise gold ornaments accurately using touchstone, acid and saltwater Possess in-depth app knowledge and conduct demos for customers Build a long-term relationship with customers for future business Securely handover pouches and loan documents at storage locations Requirement Languages - Marathi, Hindi and English are a must. Must have good interpersonal skills, must be able to build great rapport with our customers Proficiency in usage of Mobile Tech and Applications Two-wheeler and license for travel Technical Skills - Ability to use touchstone and acid method to appraise the gold purity; ability to do stone deduction; ability to spot brittleness, sonority etc Good communication and convincing skills. Ensuring the right valuation like capturing the right carat, proper stone deduction etc.

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Orocorp Technologies

www.orocorp-technologies.com

Technology Services

Innovation City

50-100 Employees

12 Jobs

Key People

Jane Doe

CEO
John Smith

CTO

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