Data analyst and CRM

Job Title: Data Analyst and CRM Support
Location: palarivattom Hybrid
Company: 11X Company
Experience: 0–1 Year
Gender Preference: Female Candidates Only
Employment Type: Full-Time

Job Summary:

We are seeking a detail-oriented and analytical Data Analyst with exposure to CRM tools to join our growing team at 11X Company, Kerala. The ideal candidate will be responsible for collecting, processing, and analyzing data to help optimize our customer relationship strategies and business decisions.

Key Responsibilities:

• Analyze CRM data to extract insights on customer behavior and campaign performance
• Assist in maintaining and updating CRM databases and dashboards
• Prepare regular reports and presentations for internal teams
• Identify trends, patterns, and areas of improvement using data analytics tools
• Collaborate with marketing, sales, and operations teams to streamline data flow and improve CRM effectiveness
• Ensure data accuracy and assist in data cleansing tasks
• Support ad hoc data requests from various departments

Key Requirements:

• Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field
• 0–1 year of experience in data analysis or CRM support
• Familiarity with CRM tools like Zoho, Salesforce, HubSpot, or similar platforms
• Proficient in MS Excel, Google Sheets, and basic knowledge of SQL or data visualization tools (Power BI/Tableau)
• Strong analytical and problem-solving skills
• Attention to detail and a proactive mindset
• Good communication skills and ability to collaborate with cross-functional teams

Preferred Attributes:

• Willingness to learn and grow in a data-driven environment
• Time management and multitasking capabilities
• Female candidates preferred as per team diversity goals

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Work from home

Schedule:

• Evening shift
• Night shift
• Rotational shift

Application Question(s):

• Do you have experience with advanced excel?

Language:

• English (Required)

Work Location: Remote