Dark Store Manager

Job Title: Store Manager – Fruits & Vegetables (F&V) Dark Store

Location: Bangalore
Salary: Up to ₹6.5 LPA

Job Summary:

We are looking for an experienced Store Manager to lead the end-to-end operations of our Fruits & Vegetables Dark Store. The ideal candidate must have strong knowledge of F&V handling, quality control, inventory management, and team management within a Q-commerce or retail environment.

Key Responsibilities:Store Operations Management

• Oversee day-to-day operations of the F&V dark store to ensure smooth functioning.
• Maintain high standards of cleanliness, hygiene, and safety across the store.
• Monitor inbound & outbound processes including receiving, grading, sorting, picking, and dispatch.

Inventory & Quality Management

• Manage F&V inventory, stock rotation, shrinkage control, and shelf-life management.
• Ensure accurate GRN, stock audits, and timely replenishment.
• Maintain quality standards for all fruits and vegetables as per company SOPs.

Team Leadership

• Lead, train, and motivate store staff including pickers, packers, supervisors & inventory executives.
• Create shift schedules and ensure adequate manpower availability.
• Drive performance, discipline, and employee engagement.

Customer Experience & SLA Management

• Ensure orders are processed accurately within TAT and service SLAs.
• Work closely with operations and logistics teams to ensure timely delivery.
• Resolve escalations related to product quality or delays.

Process Compliance & Reporting

• Ensure 100% compliance with operational SOPs, FSSAI guidelines, and safety norms.
• Maintain reports related to inventory, wastage, breakage, sales & operational KPIs.
• Implement process improvements to enhance efficiency and reduce costs.

Vendor & Procurement Coordination

• Coordinate with procurement/central buying team for stock planning.
• Manage supplier relationships for better fill rates and quality consistency.

Requirements:

• Graduate with 3–6 years of experience in F&V operations, dark store management, or retail.
• Strong expertise in handling fruits and vegetables, quality standards & cold chain awareness.
• Experience with team handling, inventory systems, and fast-paced Q-commerce operations.
• Good leadership, communication, and problem-solving skills.
• Willingness to work in rotational shifts if required.

Benefits:

• Competitive salary up to ₹6.5 LPA
• Performance incentives
• PF, ESIC, and other benefits as per company policy

Job Type: Full-time

Pay: ₹600,000.08 - ₹750,000.63 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person