D 365 Finance Consultant

D 365 Finance Consultant

Req number:

R5791

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated D365 Finance Consultant ready to take us to the next level! If you understand Microsoft Dynamics 365 F&O or Dynamics AX-2012 and are looking forward to your next career move, apply now.

D365 Finance Consultant

What You’ll Do

• Provide day-to-day functional support for Microsoft Dynamics 365 Finance modules such as GL, AR, AP, FA, Bank, Budgeting, Credit & Collections, etc.
• Troubleshoot and resolve system issues reported by users within defined SLAs.
• Analyze and address data and process issues, working closely with users and technical teams.
• Monitor system performance and ensure consistent functionality across the platform.
• Create and maintain documentation, including SOPs, support logs, and knowledge base articles.
• Train end-users on finance-related functionality and support self-service adoption.
• Participate in minor enhancements and change requests related to finance modules.
• Collaborate with cross-functional teams (technical consultants, developers, business users).

What You'll Need

• Master's or Bachelor's degree in Finance, Accounting, Information Systems, or a related field.
• Need to work in shifts.
• Minimum 4 years of hands-on experience with Microsoft Dynamics 365 F&O or Dynamics AX-2012.
• Strong functional knowledge in finance processes: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash and Bank, Credit & Collection, etc.
• Good understanding of finance workflows, financial reporting, and month-end processes.
• Ability to analyze and resolve functional and configuration issues.
• Experience working on support projects (incident, service request, and change management processes).
• Ability to analyze and resolve integration issues.
• Familiarity with ticketing tools (e.g., Service Now, HDA, and Jira) and working in a ticket[1]based environment.
• Strong communication and stakeholder management skills.
• Ability to work independently and as part of a team.

Physical Demands

• Sedentary work that involves sitting or remaining stationery most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.