Cybersecurity & IT Operations Lead

Job Description

Sojojob full-time Mid Level Negotiable on-site Lalitpur Skills Required Computer NetworkingIT support Requirements Job Description Bachelor’s or Master’s in Computer Networking, IT Security, Cybersecurity, or a related field 5–8 years’ experience in cybersecurity + IT operations roles Hands-on expertise with ISO 27001, ISMS, EDR/XDR tools, cloud & networks Strong track record in managing IT service delivery and operational KPIs What’s In It For You A Passion-Driven Environment: Work with a team that’s passionate about what they do and driven to succeed. Care for You: We prioritise your well-being, offering a supportive and inclusive workplace culture. Oneness in Diversity: Be part of a diverse team where every voice is heard and valued. Together, we celebrate our successes and grow stronger as one. Role Overview We’re looking for a seasoned Cybersecurity & IT Operations Lead to own and elevate our security posture and IT operations. This is a one-year contractual position with the potential for extension based on performance and organizational needs. This high-impact hybrid role blends strategic cybersecurity leadership with hands-on service delivery. You’ll be instrumental in implementing and managing our ISO 27001-aligned ISMS, overseeing infrastructure, and mentoring distributed teams across Nepal and Australia. This is your chance to build a resilient, secure, and scalable tech environment that empowers every part of our business to thrive. You’re Someone Who Is... A strategic thinker with a hands-on mindset Calm under pressure and energized by solving complex challenges Passionate about cybersecurity trends and continuous improvement Fluent in translating tech issues into actionable business insights What You'll Be Doing Cybersecurity Leadership Implement and manage an ISO 27001-compliant ISMS Lead risk assessments, threat analysis, and incident response planning Drive policies, controls, and audits to enhance organizational security Manage tools like SentinelOne, firewalls, IAM, and access controls Deliver security training and foster a security-first culture IT Operations Oversight Oversee daily IT support/helpdesk operations and SLAs Manage IT assets, procurement, vendors, and SaaS systems (Google Workspace, M365, VoIP, etc.) Optimize ITSM processes and support disaster recovery and business continuity Team Leadership & Strategic Collaboration Lead and mentor IT/security staff across regions Align cybersecurity and IT strategies with business goals Report on risks, metrics, and progress to leadership Drive upskilling and performance initiatives across your team Comprehensive Benefits Five Working Days (Mon-Fri) Complimentary full breakfast Working with cross-cultural teams across Australia and Nepal Medical and accidental insurance coverage for you and two beneficiaries. 18 days of paid annual leave. 12 days of paid sick leave. 1 day floating leave 4 months of paid maternity leave. 1 month of paid paternity leave. 13 days of paid public holidays (Extra 1 day for female employees) Various exclusive bonuses, including profit, festival, and book reading bonus Employee Assistance Program (EAP) for work-based counselling. Employee engagement and well-being activities and events. Educational discounts through partnerships with various top colleges. Continuous learning and development opportunities Monthly and Quarterly Awards and Recognition Employee referral bonus for recommending new hires. Other Jobs at sojojob SEE ALL Computer Science Teacher Sojojob full-time on-site Loan Processing Associate Sojojob full-time on-site Deputy CEO Sojojob full-time on-site Cybersecurity & IT Operations Lead Sojojob full-time on-site Math Teacher Sojojob full-time on-site HR Officer Sojojob full-time on-site Retail Outlet Officer Sojojob full-time on-site Python Backend Developer Sojojob full-time on-site Security Head Sojojob full-time on-site Caregiver Skills Training (CST) Facilitator Sojojob full-time on-site Assistant Relationship Officer Sojojob full-time on-site R&D and Delivery Leader Sojojob full-time on-site Show more Show less