0 - 5 years
3 - 5 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
We are Hiring !! Call or Whatsapp - +91 9420115156 // 7796651011 // 7796671011 Description We are seeking Customer/Technical Support Executives with 0-5 years of experience to join our team. The ideal candidate will have very good communication skills, and the ability to work independently and as part of a team. The Technical Support Analyst will be responsible for providing technical support to our customers and resolving technical issues in a timely and efficient manner. Responsibilities Provide Customer/technical support to customers via phone, email, and chat Troubleshoot and resolve customer queries/technical issues Document and track customer issues in a ticketing system Escalate complex issues to senior technical support staff Collaborate with cross-functional teams to resolve customer issues Skills and Qualifications Bachelor's degree 0-5 years of experience in Customer Support or any related field Excellent communication and customer service skills Ability to work independently and as part of a team Strong problem-solving skills
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