Customer Voice Service

As a Customer Service Representative, your role involves handling inbound and outbound customer calls with professionalism. You will be responsible for understanding customer queries and providing effective solutions. It is essential to maintain accurate records of interactions and transactions. Your goal will be to achieve monthly sales targets and ensure compliance with company standards. Key Responsibilities: - Handle inbound and outbound customer calls with professionalism - Understand customer queries and provide effective solutions - Maintain accurate records of interactions and transactions - Achieve monthly sales targets and ensure compliance with company standards Qualification Required: - Graduate or Undergraduate - Freshers and candidates with a minimum of 6 months of experience encouraged to apply - Communication skills in English and Hindi - Strong sales aptitude and persuasive communication - Willingness to work in rotational shifts Please note that the company requires candidates to have at least a Higher Secondary (12th Pass) education level. Additionally, experience in customer handling, basic computer literacy, shift flexibility, verbal communication, record-keeping, compliance awareness, problem-solving, conflict resolution, time management, professionalism under pressure, sales aptitude, product knowledge, objection handling, target orientation, rapport building, and lead conversion is preferred. If you are interested in this full-time, permanent position that requires in-person work, please feel free to contact the employer at +91 7347472917.,