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Customer Support/Telesales Voice Professional

0 - 5 years

0 - 5 Lacs

Gurgaon / Gurugram Haryana India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

crm software Sales Techniques Active Listening Problem Solving Product Knowledge Data Entry Call Management Customer Engagement Technical Support Time Management

Work Mode

On-site

Job Type

Full Time

Job Description

Description We are seeking a dynamic Customer Support/Telesales Voice Professional to join our team in India. This role involves engaging with customers over the phone to provide exceptional service and drive sales. The ideal candidate will be passionate about helping customers and achieving sales goals. Responsibilities Handle inbound and outbound calls to provide excellent customer service and support. Assist customers with inquiries, product information, and order processing. Achieve sales targets by promoting and selling products or services during calls. Document customer interactions accurately in the CRM system. Resolve customer complaints and issues in a timely manner. Collaborate with team members to enhance customer experience and service quality. Skills and Qualifications Excellent communication skills in English and Hindi (or local language). Strong interpersonal skills and ability to build rapport with customers. Basic knowledge of CRM systems and Microsoft Office Suite. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Sales orientation with a desire to meet and exceed targets. Problem-solving skills and a positive attitude towards challenges.

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www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

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