80 Call Management Jobs

The Front Office Executive is the first point of contact for guests and visitors. They are responsible for welcoming guests, answering inquiries, and directing them to the appropriate personnel or department. Additionally, they handle phone calls and emails, manage the reception area, and perform administrative tasks as needed. Responsibilities: Welcome and greet guests in a friendly and professional manner Answer phone calls and direct them to the appropriate person or department Handle incoming and outgoing correspondence, including emails and letters Manage the reception area to ensure it is clean and organized at all times Assist with administrative tasks, such as data entry, filing, and...

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.

As a Personal Assistant (PA) at a reputed hospital in Vadodara, your role will involve supporting senior management with administrative and coordination tasks. You will be required to perform day-to-day administrative tasks, manage emails, calls, and calendar scheduling, handle data entry and Excel reporting, coordinate with departments for smooth operations, prepare documents, reports, and presentations, as well as maintain confidentiality and professionalism. Key Responsibilities: - Perform day-to-day administrative tasks - Manage emails, calls, and calendar scheduling - Handle data entry and Excel reporting - Coordinate with departments for smooth operations - Prepare documents, reports, ...

Answer, screen and forward incoming phone calls Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Update calendars and schedule meetings

Job Summary: We are looking for a professional and experienced Front Office Executive (Female) with prior experience in the construction industry . The candidate will be responsible for managing the front desk, handling administrative tasks, coordinating with internal teams, and ensuring smooth day-to-day office operations. Key Responsibilities: Manage front desk operations and welcome visitors, clients, and vendors in a professional manner Handle incoming and outgoing calls, emails, and courier services Maintain visitor records and office registers Coordinate with site staff, engineers, vendors, and management Schedule meetings, appointments, and site visits Prepare and maintain office docu...

As a Front Office Executive / Receptionist / Front Desk Associate at our Chennai, Vadapalani office, your role is crucial in creating a positive first impression for clients, visitors, and guests. Your responsibilities include: - Greeting and Welcoming: It is essential to greet and welcome individuals in a warm, professional, and friendly manner to ensure a positive experience. - Customer Service: Providing exceptional customer service by addressing inquiries and directing individuals to the appropriate personnel or department. - Call Management: Answering, screening, and forwarding incoming phone calls accurately and taking messages promptly. - Mail and Deliveries: Handling incoming and out...

As a female receptionist living in South Delhi, your role will involve managing calls with responsibility, registering patients, scheduling appointments, maintaining records, and efficiently handling the front desk. You should be customer-oriented and capable of managing waiting patients. Proficiency in English and Hindi is essential, along with computer skills and experience in using apps like Practo and Justdial. Key Responsibilities: - Manage incoming calls with professionalism and efficiency - Register patients and maintain accurate records - Schedule appointments and manage the front desk effectively - Provide excellent customer service to waiting patients Qualifications Required: - Dip...

As an intern at Leaf Studios, your day-to-day responsibilities will include: - Understanding the SOP, processes, and policies of the customer support department - Handling incoming calls received on the customer support number - Understanding customer's problems related to the products (technical or non-technical) and providing correct troubleshooting when available - Ensuring that the customer has provided all required details and filled up the necessary form to process the case further - Coordinating internally with different departments to resolve customer queries - Maintaining call records and sharing the report with the DRI on a daily basis - Scheduling reverse pick-ups of faulty produc...

Role Overview: You have been offered an exciting opportunity within Wipro Technologies, a leading brand in the industry, to work as a Junior SQM Buyer. Your role will involve building and managing a strong relationship with the client organization and ensuring performance based on defined SLA and KPIs within the energy and utility client industry. Key Responsibilities: - Onboarding suppliers and providing support to them - Analyzing questionnaires and awarding them - Ensuring compliance with anti-bribery regulations - Assisting suppliers during their onboarding process in the ARIBA platform Qualification Required: - Good English language skills, both written and conversational - Basic orient...

You are excited to be offered the opportunity to join Wipro Technologies, a leading brand in the industry with a strong history in various domains. As a Supplier Qualifications Junior Buyer, you will be part of a new team and project, responsible for building and co-managing a strong relationship with the client organization within the energy and utility client industry. Your role will involve the following responsibilities: - Ensure on-time processing of Sourcing & Procurement transactions (RFX /Contracts, Requisition validation, PO creation, PO Amendments & PO expedites) - Understand end-user queries related to procurement operations - Manage exceptional transactions - Assist in generating...

3-Month Internship ? Performance Review ? Full-Time Opportunity Socioninja helps D2C brands scale with performance creative, positioning, and high-impact advertising. We move fast. We expect high standards. If you want a cushy internship, don't apply. This role directly impacts client delivery, content, and call performance. What You'll Own 1. Call Management & Show-Up Control Remind booked leads Maintain call show-up rates WhatsApp/email follow-ups Keep CRM clean and updated 2. LinkedIn Messaging & Outreach Execute scripts Keep conversations warm Follow up relentlessly Track replies & outcomes 3. LinkedIn Content Writing Draft high-engagement posts Repurpose insights Hooks, stories, educati...

As a Junior Buyer with French at Wipro Technologies, you will be part of a new team and project. Your primary responsibility will be to build and co-manage a strong relationship with the client organization within the energy and utility client industry. Here is what you will be expected to do: - Ensure on-time processing of Sourcing & Procurement transactions, including RFX/Contracts, Requisition validation, PO creation, PO Amendments & PO expedites. - Understand and respond to end-user queries related to procurement operations. - Manage exceptional transactions effectively. - Assist in generating savings for the organization. - Perform non-voice daily tasks 30% of the time and voice tasks 7...

Skills: Cold Calling, Lead Generation, CRM Software, Relationship Building, Call Manner, Call Management, We are seeking a proactive and articulate Customer Support to join our team for lead qualification. The primary responsibility will be to pre-qualify incoming leads by making calls to potential clients and evaluating them based on predefined criteria. Key Responsibilities Call the lead and qualify them using pre-set criteria. Follow up with clients regularly to maintain their engagement. Respond to clients promptly via call or WhatsApp. Update all lead details accurately in the CRM system. If the lead is qualified, book a site visit and assign it to the sales team for further processing....

You are a motivated and organized HR Assistant cum Front Office professional, responsible for supporting the HR department in various administrative tasks and managing front office operations to ensure a welcoming environment for visitors and staff. Key Responsibilities: - Assist with the recruitment process, including posting job openings, screening resumes, and scheduling interviews. - Maintain employee records and assist in the onboarding process for new hires. - Support HR functions such as performance management, training coordination, and employee engagement activities. - Greet and assist visitors, ensuring a positive first impression of the organization. - Manage incoming calls, direc...

As the Office Assistant at Stockarea, you will have the following responsibilities: - Answer and manage all incoming calls on the company office number. - Direct calls to the appropriate departments and take accurate messages when required. - Provide information to customers and clients in a professional manner. - Maintain call records and ensure smooth communication flow within the office. - Support basic administrative or sales coordination tasks when needed. - Greet and assist walk-in visitors, ensuring a positive first impression of the company. About Company: Stockarea is a digital warehousing ecosystem for e-commerce, OEMs, and importers. We help businesses get optimal on-demand wareho...

CONCENTRIX 1.International Voice Process (Customer Support) Process: HSBC (4.2 LPA) Designation: Associate Qualification: Graduation / No Abscond History Exp :- Minimum 1 year in customer support international Package :- Max upto 4.2 LPA (30% Hike on previous salary) (Allowances + Incentives For more than 3 years of experience Up to 6 LPA (30% Hike on previous salary) (Allowances + Incentives) Work from office 1 way Cab (25 KM) depends upon ur shifts Shift & week offs: Rotational Shift - 5 days working, 2 rotational offs Work location: HiTech city -Hyderabad Required: Excellent communication skill Immediate joining Interested candidates contact : Rajasri HR (96038 27418 )

Description We are seeking a Senior Process Associate (voice/semi-voice/blended) to join our dynamic team in India. This role involves managing customer interactions and providing top-notch service to ensure customer satisfaction. The ideal candidate will have 0-5 years of experience in customer service or a related field, demonstrating a commitment to excellence and a desire to grow within the organization. Responsibilities Manage customer interactions via voice, semi-voice, or blended modes of communication. Provide exceptional customer service by addressing queries and resolving issues efficiently. Maintain accurate records of customer interactions and transactions. Collaborate with team ...

Your role at RNB Global University will involve a wide range of responsibilities including: - Reception & Call Management - Visitor or Guest Management - Managing inward & outward couriers - Library Management - Admission Management - Material Management - Housekeeping Management - Security Management - Providing assistance to Faculty - Staff Management - Student outreach activities In addition to your daily tasks, you will be a part of a distinguished institution committed to academic excellence and the development of future leaders. RNB Global University, recognized by the University Grants Commission (UGC), offers UGC-recognized degrees in a state-of-the-art campus located in Bikaner, Raj...

As a Senior Cisco Unified Communications Engineer, you will be responsible for designing, deploying, and managing Cisco UC and Contact Center Enterprise (UCCE) solutions. Your primary focus will be on the complete project lifecycle ownership, from design to support, for infrastructure in Hyderabad and Vizag. Key Responsibilities: - Design, implement, and support Cisco Unified Communications systems such as CUCM, UCCE, CVP, and IP IVR solutions. - Configure and manage Cisco Voice Gateways (SIP, H.323, MGCP) and call routing plans. - Develop and troubleshoot ICM call routing scripts, CVP call flows, and Finesse desktop configurations. - Deploy and integrate Webex Calling and Meetings in hybrid...

Role Overview: As a Telecommunications Technician, you will be responsible for analyzing, designing, installing, administering, maintaining, documenting, and troubleshooting various telecommunications applications, services, systems, and circuits. Your role will involve conducting project planning, vendor and cost analysis, as well as supporting system outages for monthly maintenance. Additionally, you will be performing traffic studies, capacity planning, equipment analysis, business continuity reviews, and disaster recovery planning. Your key responsibilities will include providing technical support, testing telecommunications applications/systems, and participating in critical meetings to...

You will be a TELE SALES COORDINATOR in the education industry, responsible for managing calls, nurturing leads, and providing personalized support to students and parents. - Manage incoming and outgoing calls efficiently - Nurture leads to convert them into potential customers - Provide personalized support to students and parents You should have: - Experience in the education industry - Genuine passion for guiding students and parents The work schedule is full-time with a day shift, and the work location is in person. The expected start date for this position is 20/06/2025.,

In the role of Administrative Help Desk Associate at Ankura, you will thrive in a culture built on collaboration, innovation, and growth. Our commitment to fostering connections ensures that every individual feels valued within our dynamic and supportive community. Key Responsibilities: - Providing remote assistance to resolve administrative issues across different time zones. - Assisting in diary/calendar management. - Generating purchase orders and handling invoice status queries. - Coordinating travel arrangements for business trips. - Managing expense filing, including monthly expenses of corporate credit cards and personal cards used for business purposes. - Ordering and maintaining off...

Role Overview: As an Administrative Help Desk Senior Associate at Ankura, you will be providing comprehensive administrative support and assistance to the organization's staff and management worldwide. Your responsibilities will include managing and responding to inquiries, troubleshooting issues timely, and ensuring smooth operations across global administrative functions. Key Responsibilities: - Provide remote assistance to staff and management in resolving administrative issues across different time zones. - Support in diary/calendar management. - Assist in generating purchase orders and invoices status queries. - Arrange travel for business trips. - File monthly expenses of corporate cre...

In this role at Udyog Vihar, Gurgaon, you will be the face of the organization, responsible for ensuring a seamless visitor experience while managing calls, mail, and office coordination. Key Responsibilities: - Greet, welcome, and direct visitors professionally - Answer, screen, and forward calls efficiently - Manage mail, deliveries, and office supplies - Maintain security protocols & visitor logs - Schedule meetings, update calendars & arrange travel - Keep records of expenses and office operations,

I need highly reliable and professional Personal Secretary/ Assistant from India who can act as my right-hand person for business operations in India. The role requires excellent organizational skills, communication abilities, and the capability to independently handle multiple tasks with attention to detail. Key Responsibilities Email & Communication Management: Handle, organize, and respond to emails on my behalf. Call Management: Attend and manage official phone calls (domestic/international) professionally. Scheduling & Calendar Management: Maintain schedules, set up meetings, and coordinate with stakeholders across time zones. Document Handling: Draft, edit, and proofread official docum...