63 Call Management Jobs

Your role at RNB Global University will involve a wide range of responsibilities including: - Reception & Call Management - Visitor or Guest Management - Managing inward & outward couriers - Library Management - Admission Management - Material Management - Housekeeping Management - Security Management - Providing assistance to Faculty - Staff Management - Student outreach activities In addition to your daily tasks, you will be a part of a distinguished institution committed to academic excellence and the development of future leaders. RNB Global University, recognized by the University Grants Commission (UGC), offers UGC-recognized degrees in a state-of-the-art campus located in Bikaner, Raj...

As a Senior Cisco Unified Communications Engineer, you will be responsible for designing, deploying, and managing Cisco UC and Contact Center Enterprise (UCCE) solutions. Your primary focus will be on the complete project lifecycle ownership, from design to support, for infrastructure in Hyderabad and Vizag. Key Responsibilities: - Design, implement, and support Cisco Unified Communications systems such as CUCM, UCCE, CVP, and IP IVR solutions. - Configure and manage Cisco Voice Gateways (SIP, H.323, MGCP) and call routing plans. - Develop and troubleshoot ICM call routing scripts, CVP call flows, and Finesse desktop configurations. - Deploy and integrate Webex Calling and Meetings in hybrid...

Role Overview: As a Telecommunications Technician, you will be responsible for analyzing, designing, installing, administering, maintaining, documenting, and troubleshooting various telecommunications applications, services, systems, and circuits. Your role will involve conducting project planning, vendor and cost analysis, as well as supporting system outages for monthly maintenance. Additionally, you will be performing traffic studies, capacity planning, equipment analysis, business continuity reviews, and disaster recovery planning. Your key responsibilities will include providing technical support, testing telecommunications applications/systems, and participating in critical meetings to...

You will be a TELE SALES COORDINATOR in the education industry, responsible for managing calls, nurturing leads, and providing personalized support to students and parents. - Manage incoming and outgoing calls efficiently - Nurture leads to convert them into potential customers - Provide personalized support to students and parents You should have: - Experience in the education industry - Genuine passion for guiding students and parents The work schedule is full-time with a day shift, and the work location is in person. The expected start date for this position is 20/06/2025.,

In the role of Administrative Help Desk Associate at Ankura, you will thrive in a culture built on collaboration, innovation, and growth. Our commitment to fostering connections ensures that every individual feels valued within our dynamic and supportive community. Key Responsibilities: - Providing remote assistance to resolve administrative issues across different time zones. - Assisting in diary/calendar management. - Generating purchase orders and handling invoice status queries. - Coordinating travel arrangements for business trips. - Managing expense filing, including monthly expenses of corporate credit cards and personal cards used for business purposes. - Ordering and maintaining off...

Role Overview: As an Administrative Help Desk Senior Associate at Ankura, you will be providing comprehensive administrative support and assistance to the organization's staff and management worldwide. Your responsibilities will include managing and responding to inquiries, troubleshooting issues timely, and ensuring smooth operations across global administrative functions. Key Responsibilities: - Provide remote assistance to staff and management in resolving administrative issues across different time zones. - Support in diary/calendar management. - Assist in generating purchase orders and invoices status queries. - Arrange travel for business trips. - File monthly expenses of corporate cre...

In this role at Udyog Vihar, Gurgaon, you will be the face of the organization, responsible for ensuring a seamless visitor experience while managing calls, mail, and office coordination. Key Responsibilities: - Greet, welcome, and direct visitors professionally - Answer, screen, and forward calls efficiently - Manage mail, deliveries, and office supplies - Maintain security protocols & visitor logs - Schedule meetings, update calendars & arrange travel - Keep records of expenses and office operations,

I need highly reliable and professional Personal Secretary/ Assistant from India who can act as my right-hand person for business operations in India. The role requires excellent organizational skills, communication abilities, and the capability to independently handle multiple tasks with attention to detail. Key Responsibilities Email & Communication Management: Handle, organize, and respond to emails on my behalf. Call Management: Attend and manage official phone calls (domestic/international) professionally. Scheduling & Calendar Management: Maintain schedules, set up meetings, and coordinate with stakeholders across time zones. Document Handling: Draft, edit, and proofread official docum...

Role Overview: You will be responsible for handling front office and administration duties end to end. This includes call management using EPBAX machine, guest relations, front office management, in-office communication, and vendor management for all administrative and HR vendors. Additionally, you will receive training on recruitment and employee cycle management within the first 24 months of your career with the organization. Key Responsibilities: - Manage call handling using EPBAX machine - Handle guest relations and front office management - Manage in-office communication - Vendor management for all administrative and HR vendors - Receive training on recruitment and employee cycle manage...

You will be responsible for call management, drafting letters and documents, and maintaining records. Additionally, you will collect and analyze information from different departments and act as the point of contact between the manager and Managing Director. Key Responsibilities: - Call management - Drafting letters and documents - Record keeping - Collecting and analyzing information from different departments - Acting as the point of contact between the manager and Managing Director Qualifications Required: - Bachelor's degree - Good verbal and written communication skills in English - Working experience with MS Office and email systems - Total work experience of 3 years preferred As part ...

We are seeking a dedicated Customer Care Executive to join our team in India. The ideal candidate will have experience in customer service and a passion for helping customers. You will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. Responsibilities Manage customer inquiries and provide solutions in a timely manner. Handle customer complaints and issues with empathy and professionalism. Maintain customer records and update information as needed. Collaborate with other departments to ensure customer satisfaction. Provide product and service information to customers. Assist in the development of customer care strategies and process...

As a Team Leader at KANKEI Relationship Marketing Services Pvt Ltd, your role will involve leading a team of inbound call center agents in Mumbai. You will be responsible for managing customer queries, order issues, and product-related concerns. Your key responsibilities will include: - Leading a team of agents handling inbound calls related to product information, order tracking, and customer complaints. - Ensuring high levels of customer satisfaction through effective call management and first-contact resolution. - Monitoring team performance, providing coaching, and conducting regular quality checks. - Training agents on product details, safety disclaimers, and customer communication best...

I need highly reliable and professional Personal Manager/Executive Assistant from India who can act as my right-hand person for business operations in India. The role requires excellent organizational skills, communication abilities, and the capability to independently handle multiple tasks with attention to detail. Key Responsibilities Email & Communication Management : Handle, organize, and respond to emails on my behalf. Call Management : Attend and manage official phone calls (domestic/international) professionally. Scheduling & Calendar Management : Maintain schedules, set up meetings, and coordinate with stakeholders across time zones. Document Handling : Draft, edit, and proofread off...

Job Summary: We are looking for an experienced and well-organized Executive Assistant to provide comprehensive support to senior management. The role involves managing calendars, coordinating meetings, making travel arrangements, handling communication, and preparing expense reports. The ideal candidate should have excellent organizational and time management skills, strong communication abilities, and the capacity to work independently with minimal guidance. Roles & Responsibilities: Act as the single point of contact for general communications with the reporting manager. Plan, organize, and schedule meetings, including preparation of agendas and follow-ups. Manage travel arrangements, prep...

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have experience in handling international voice calls in Spanish and possess excellent communication skills. Requirements: Pursuing or completed graduation is a must. Excellent communication skills. Minimum 1 to 4 years of international voice experience (Spanish).

Voice Support US Travel Process: Handle inbound and outbound voice calls to assist US-based customers with post-booking queries, itinerary changes, cancellations, refunds, and general support. Issue Resolution: Provide timely and effective resolutions to customer concerns related to flights, hotels, or car rentals. Ensure high levels of customer satisfaction. Travel Knowledge: Use GDS or booking platforms to assist with re-issuance, date changes, and fare rules. Guide customers through travel policies and procedures. Customer Interaction: Maintain professional and empathetic communication at all times, ensuring a positive customer experience. Shift & Schedule: Work during US business hours (...

Voice Support US Travel Process: Handle inbound and outbound voice calls to assist US-based customers with post-booking queries, itinerary changes, cancellations, refunds, and general support. Issue Resolution: Provide timely and effective resolutions to customer concerns related to flights, hotels, or car rentals. Ensure high levels of customer satisfaction. Travel Knowledge: Use GDS or booking platforms to assist with re-issuance, date changes, and fare rules. Guide customers through travel policies and procedures. Customer Interaction: Maintain professional and empathetic communication at all times, ensuring a positive customer experience. Shift & Schedule: Work during US business hours (...

Voice Support US Travel Process: Handle inbound and outbound voice calls to assist US-based customers with post-booking queries, itinerary changes, cancellations, refunds, and general support. Issue Resolution: Provide timely and effective resolutions to customer concerns related to flights, hotels, or car rentals. Ensure high levels of customer satisfaction. Travel Knowledge: Use GDS or booking platforms to assist with re-issuance, date changes, and fare rules. Guide customers through travel policies and procedures. Customer Interaction: Maintain professional and empathetic communication at all times, ensuring a positive customer experience. Shift & Schedule: Work during US business hours (...

Voice Support US Travel Process: Handle inbound and outbound voice calls to assist US-based customers with post-booking queries, itinerary changes, cancellations, refunds, and general support. Issue Resolution: Provide timely and effective resolutions to customer concerns related to flights, hotels, or car rentals. Ensure high levels of customer satisfaction. Travel Knowledge: Use GDS or booking platforms to assist with re-issuance, date changes, and fare rules. Guide customers through travel policies and procedures. Customer Interaction: Maintain professional and empathetic communication at all times, ensuring a positive customer experience. Shift & Schedule: Work during US business hours (...

Role Overview: You will be responsible for monitoring, analyzing, and managing the resolution of service delivery issues to ensure the achievement of contracted service levels and post-processing of service requests. Serving as a single point of contact for customers, you will handle issue resolution and escalations by engaging with internal service, product, sales, and other teams to ensure an integrated and coordinated approach to issue analysis and resolution. Key Responsibilities: - Provide region-specific Incident Resolution Management system scheduling support for customers, service delivery team members, field associates, and business management team members. - Identify and record pro...

Role Overview: You will be responsible for handling multiple customer service roles in an International BPO setting for US-based clients across Debt Management, Emergency Services, and Healthcare verticals. As a Customer Service Executive, you will engage in activities such as inbound/outbound calling, lead generation, cold calling, sales follow-ups, sales closures, critical response support, complaint resolution, patient/client support, CRM updates, call management, and follow-ups. Key Responsibilities: - Handle multiple customer service roles in Debt Management, Emergency Services, and US Healthcare verticals - Engage in inbound/outbound calling, lead generation, cold calling, sales follow...

Office Management:Oversee general office operations, including maintenance of office supplies, equipment, and facilities Manage incoming and outgoing correspondence, including mail, email, and phone calls Coordinate meetings, appointments, and travel arrangements for staff members as needed Administrative Support:Provide administrative support to management and staff, including scheduling meetings, preparing documents, and organizing files Assist with the preparation of reports, presentations, and other materials for internal and external stakeholders Maintain accurate records and databases, ensuring data integrity and confidentiality Communication and Coordination:Serve as a point of contac...

The role of Personal Assistant (PA) in Vadodara, Gujarat requires a minimum of 1 year of experience. As a PA at a reputed hospital, you will be responsible for supporting senior management with administrative and coordination tasks. Your main responsibilities will include performing day-to-day administrative tasks, managing emails, calls, and calendar scheduling, handling data entry and Excel reporting, coordinating with departments for smooth operations, preparing documents, reports, and presentations, as well as maintaining confidentiality and professionalism. The ideal candidate for this position must be organized, tech-savvy, and possess excellent communication skills. It is essential to...

Responsibilities : - EPBX Operator manages the organization's internal and external telephone communications They ensure efficient routing of incoming and outgoing calls, handle customer inquiries professionally, and support internal communication through the PBX/EPBX system. Verbose Job Description : - Ganga Medical Centre & Hospitals, Coimbatore, a leading multi-specialty healthcare provider known for excellence in patient care, is seeking dedicated professionals to join our growing team As a EPBX, your primary responsibility will be to epbx operator manages the organization's internal and external telephone communications They ensure efficient routing of incoming and outgoing calls, handl...

The job involves call management, drafting letters and documents, record-keeping, collecting and analyzing information from different departments, and acting as the point of contact between the manager and MD. Good verbal and written communication skills in English are required. This is a full-time, permanent position with benefits including cell phone reimbursement and health insurance. The work schedule is during the day shift. Applicants are required to have a Bachelor's degree. Preferred candidates would have a total work experience of 3 years and working experience with MS Office and emails.,