Customer Support Specialist

💡 Customer Support Specialist | Remote / Brussels

Customer Support Specialist

🔑 Key Responsibilities

• Respond to customer inquiries via email, chat, and phone
• Troubleshoot issues and provide timely solutions
• Document customer interactions and track recurring problems
• Collaborate with internal teams to improve customer satisfaction
• Contribute to knowledge base and process improvements

✅ Requirements

• Previous experience in customer service or support role
• Excellent communication skills in English (French/Dutch is a plus)
• Strong problem-solving and interpersonal abilities
• Ability to multitask in a fast-paced environment
• Comfortable with remote tools and technology

🌍 What We Offer

• 💻 Flexible remote work setup (EU-friendly hours)
• 🚀 Career development and training opportunities
• 🌎 International and collaborative team culture
• 🎯 A role where your work directly impacts customer happiness