Company Description ABKPS Outsourcing Private Limited is a leading service provider in the virtual outsourcing industry, specializing in delivering high-quality back-office and operational support solutions for hotels across the USA. Our focus is on providing efficient and reliable services to enhance the operational efficiency of our clients. We are committed to excellence and driven by innovation. Role Description This is a full-time on-site role for a Front Desk Associate located in Gwalior. The Front Desk Associate will be responsible for handling receptionist duties, managing phone calls, providing excellent customer service, and ensuring smooth operations at the front desk. These tasks involve greeting guests, answering inquiries, and facilitating communication between different departments. Qualifications Phone Etiquette and Receptionist Duties skills Customer Service skills and effective Communication abilities Computer Literacy and familiarity with office software Excellent interpersonal skills and ability to work efficiently in a fast-paced environment Prior experience in a similar role is a plus High school diploma or equivalent required; additional qualifications are desirable
Company Description ABKPS Outsourcing Private Limited is a leading service provider in the virtual outsourcing industry, specializing in delivering high-quality back-office and operational support solutions for hotels across the USA. Our focus is on providing efficient and reliable services to enhance the operational efficiency of our clients. We are committed to excellence and driven by innovation. Role Description This is a full-time on-site role for a Front Desk Associate located in Gwalior. The Front Desk Associate will be responsible for handling receptionist duties, managing phone calls, providing excellent customer service, and ensuring smooth operations at the front desk. These tasks involve greeting guests, answering inquiries, and facilitating communication between different departments. Qualifications Phone Etiquette and Receptionist Duties skills Customer Service skills and effective Communication abilities Computer Literacy and familiarity with office software Excellent interpersonal skills and ability to work efficiently in a fast-paced environment Prior experience in a similar role is a plus High school diploma or equivalent required; additional qualifications are desirable
Company Description ABKPS Outsourcing Private Limited is a premier service provider in the virtual outsourcing industry, dedicated to delivering top-tier back-office and operational support services. The company primarily supports hotels across the United States by ensuring their operational efficiency and customer satisfaction. Known for its commitment to quality, the company strives to create excellent service solutions tailored to clients' unique business needs. ABKPS Outsourcing is customer-focused, innovative, and performance-driven. Role Description This is a full-time, on-site role for a Customer Support Specialist located in Gwalior. The primary responsibilities include addressing customer inquiries, resolving issues efficiently, ensuring high levels of customer satisfaction, and providing technical support. The specialist will collaborate with internal teams to streamline processes and improve the overall client experience while delivering professional service and support. Qualifications Proficiency in Customer Support and ensuring Customer Satisfaction Strong Interpersonal Skills to build and maintain positive customer relationships Experience in providing hands-on Technical Support to resolve customer issues Strong Analytical Skills for problem-solving and process improvement Excellent communication skills, both written and verbal Ability to work effectively in a team-oriented, on-site environment Prior experience in customer service or related fields is a plus Bachelor’s degree or relevant work experience is preferred
Company Description ABKPS Outsourcing Private Limited is a premier service provider in the virtual outsourcing industry, dedicated to delivering top-tier back-office and operational support services. The company primarily supports hotels across the United States by ensuring their operational efficiency and customer satisfaction. Known for its commitment to quality, the company strives to create excellent service solutions tailored to clients unique business needs. ABKPS Outsourcing is customer-focused, innovative, and performance-driven. Role Description This is a full-time, on-site role for a Customer Support Specialist located in Gwalior. The primary responsibilities include addressing customer inquiries, resolving issues efficiently, ensuring high levels of customer satisfaction, and providing technical support. The specialist will collaborate with internal teams to streamline processes and improve the overall client experience while delivering professional service and support. Qualifications Proficiency in Customer Support and ensuring Customer Satisfaction Strong Interpersonal Skills to build and maintain positive customer relationships Experience in providing hands-on Technical Support to resolve customer issues Strong Analytical Skills for problem-solving and process improvement Excellent communication skills, both written and verbal Ability to work effectively in a team-oriented, on-site environment Prior experience in customer service or related fields is a plus Bachelor's degree or relevant work experience is preferred
Role Overview: You will be working as a Customer Support Specialist at ABKPS Outsourcing Private Limited in Gwalior. Your main responsibilities will include addressing customer inquiries, resolving issues efficiently, ensuring high levels of customer satisfaction, and providing technical support. Collaboration with internal teams to streamline processes and enhance the overall client experience while delivering professional service and support will be a key part of your role. Key Responsibilities: - Address customer inquiries and resolve issues promptly - Ensure high levels of customer satisfaction through effective communication and support - Provide technical support to troubleshoot and resolve customer issues - Collaborate with internal teams to streamline processes and improve the client experience - Deliver professional service and support to maintain positive customer relationships Qualification Required: - Proficiency in Customer Support and ensuring Customer Satisfaction - Strong Interpersonal Skills for building and maintaining positive customer relationships - Experience in providing hands-on Technical Support to resolve customer issues - Strong Analytical Skills for problem-solving and process improvement - Excellent communication skills, both written and verbal - Ability to work effectively in a team-oriented, on-site environment - Prior experience in customer service or related fields is a plus - Bachelor's degree or relevant work experience is preferred,