ABKPS Outsourcing Private Limited is a leading service provider in the virtual outsourcing industry, specializing in delivering high-quality back-office and operational support solutions for hotels across the USA. Our focus is on providing efficient and reliable services to enhance the operational efficiency of our clients. We are committed to excellence and driven by innovation.

Role Description

This is a full-time on-site role for a Front Desk Associate located in Gwalior. The Front Desk Associate will be responsible for handling receptionist duties, managing phone calls, providing excellent customer service, and ensuring smooth operations at the front desk. These tasks involve greeting guests, answering inquiries, and facilitating communication between different departments.

Qualifications

Phone Etiquette and Receptionist Duties skills
Customer Service skills and effective Communication abilities
Computer Literacy and familiarity with office software
Excellent interpersonal skills and ability to work efficiently in a fast-paced environment
Prior experience in a similar role is a plus
High school diploma or equivalent required; additional qualifications are desirable

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Front Desk Associate