Customer Support Specialist

Job Title: Customer Relationship Executive
Location: Vaishali Nagar, Jaipur
Job Type: Full-time
Experience: 1-3 years preferred
Industry: Management
Salary: Competitive, based on experience

Job Summary:

We are seeking a dynamic and customer-focused Customer Relationship Executive to join our team in Vaishali Nagar, Jaipur. The ideal candidate will act as a bridge between the company and its customers, ensuring customer satisfaction, managing client accounts, and delivering outstanding service across all touchpoints.

Key Responsibilities:

• Serve as the primary point of contact for customers.
• Handle incoming calls, messages, and customer inquiries professionally.
• Resolve customer issues and complaints with efficiency and empathy.
• Build and maintain long-term relationships with clients.
• Update and manage customer information in the CRM system.
• Follow up on leads and coordinate with the sales or service team as needed.
• Collect feedback and identify areas for improvement in the customer experience.
• Prepare regular reports on customer interactions and satisfaction levels.

Key Requirements:

• Bachelor’s degree in any discipline (Business, Marketing preferred).
• 1-3 years of experience in customer service or relationship management.
• Excellent communication skills in English and Hindi.
• Strong interpersonal and problem-solving abilities.
• Proficiency in MS Office and CRM tools.
• Ability to multitask and handle pressure with professionalism.

Benefits:

• Competitive salary and incentives
• Supportive work environment
• Opportunities for career growth
• Performance bonuses
• Training and development sessions

How to Apply:
Interested candidates can send their CV to 9251454123

Job Type: Full-time

Pay: ₹13,297.44 - ₹36,294.87 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule

Work Location: In person

Speak with the employer
+91 9251454123