Position: Escalation Specialist Customer Support { L2 } Process: Voice Work Schedule: 5 days a week, 9 hours working Shifts: Rotational shifts and week off's CTC :27k What We’re Looking For: Qualification: 12th Pass Experience: Minimum 1 Year of BPO experience is a must Skills: Excellent English communication skills Perks for Candidates from Outside Madhya Pradesh: 🏠 14 Days of Accommodation 🚆 Train Ticket Note: The candidate’s Aadhaar card must be registered outside Madhya Pradesh. 📧 To Apply: Share your Resume on WhatsApp: 7240918780.
Job Description : Position : Customer Support Specialist (International Voice/Non-Voice) Location :Sector 75, Industrial Area, Mohali-Punjab Salary CTC : Rs. 20000 to Rs. 36000 Mode of Interviews: Face-to-Face Working Model : Work From Office Working Days : 5.5 Working days with rotational shifts and Weekly Offs. Qualification : 10+2 / Graduate with excellent verbal & written communication skills Computer Knowledge, good typing speed Experienced : Candidate with prior experience in customer service would be preferred Freshers can also apply Cab Service : ☛ Cab service is available only for Female employees (Within defined Transport Zone) between 8 PM to 8 AM shift window. Make sure candidates have below mentioned documents/details available with them (Soft Copy & Original) at the time of Interview/joining : Pan Card UAN (Universal Account Number) Aadhar Card - front or back in 1 pdf Passport size (single) photo in jpg format 10th marksheet 12th marksheet 1-6 Semester or 1-8 Semester DMC's OR Degree Certificate in original. Updated Resume Experience Certificate if any (If resigned recently then Appointment Letter, Last 3 Month Salary Slip, Resignation Acceptance, however BGV will need Experience Letter (After 45 Days of Resignation in previous organization) Bank passbook photo or E-statement Current Address Proof : Rent Agreement, Landlord - Aadhar Card, Electric Bill, Water Bill For more details contact : 9993752857 (Raj)
About the Role: We are seeking a dynamic and customer-oriented individual to join our customer service team. As a Customer Service Associate, you will be responsible for providing exceptional support to our customers, resolving inquiries, and ensuring a positive customer experience. Key Responsibilities: * Customer Support: * Handle incoming customer inquiries via phone, email, and chat. * Provide accurate and timely solutions to customer problems and concerns. * Assist customers with product information, order status, and troubleshooting. * Problem-Solving: * Identify and resolve customer issues efficiently and effectively. * Escalate complex issues to appropriate team members. * Process Improvement. *Contribute to process improvement initiatives to enhance customer satisfaction and operational efficiency. * Teamwork. * Collaborate with team members to ensure seamless customer support. Required Qualifications: * Education: Graduate degree * Language Skills: Fluency in English and Hindi. Punjabi language skills are a plus. * Technical Skills: Basic computer proficiency * Soft Skills: Strong communication, interpersonal, and problem-solving skills. Confidence and a positive attitude. Shift Timings: * Male Candidates: 24x7 shifts * Female Candidates: 6 AM to 6 PM Work Schedule: * 6 days a week * 9 hours per shift Salary for Hindi/English Ctc :-14000/- In hand:11700 /- Salary for Punjabi caller:- Ctc:-18000/- In hand salary:-15000/- Quarterly incentive 2000/- Qualification:12th pass out ,graduate and above can apply. Job location:Agra
Job Description : Position : Customer Support Specialist (International Voice/Non-Voice) Location :Sector 75, Industrial Area, Mohali-Punjab Salary CTC : Rs. 20000 to Rs. 36000 Mode of Interviews: Face-to-Face Working Model : Work From Office Working Days : 5.5 Working days with rotational shifts and Weekly Offs. Qualification : 10+2 / Graduate with excellent verbal & written communication skills Computer Knowledge, good typing speed Experienced : Candidate with prior experience in customer service would be preferred Freshers can also apply Cab Service : ☛ Cab service is available only for Female employees (Within defined Transport Zone) between 8 PM to 8 AM shift window. Make sure candidates have below mentioned documents/details available with them (Soft Copy & Original) at the time of Interview/joining : Pan Card UAN (Universal Account Number) Aadhar Card - front or back in 1 pdf Passport size (single) photo in jpg format 10th marksheet 12th marksheet 1-6 Semester or 1-8 Semester DMC's OR Degree Certificate in original. Updated Resume Experience Certificate if any (If resigned recently then Appointment Letter, Last 3 Month Salary Slip, Resignation Acceptance, however BGV will need Experience Letter (After 45 Days of Resignation in previous organization) Bank passbook photo or E-statement Current Address Proof : Rent Agreement, Landlord - Aadhar Card, Electric Bill, Water Bill For more details contact : 7222985553 (AMAN)