0 - 4 years
1 - 3 Lacs
Posted:2 weeks ago|
Platform:
On-site
Full Time
Description We are seeking a Customer Support Executive to join our dynamic team in India. The ideal candidate will be responsible for providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. Responsibilities Handle customer inquiries via phone, email, and chat in a timely manner. Resolve customer complaints and issues with empathy and professionalism. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve customer support processes. Provide feedback to management regarding customer concerns and suggestions. Skills and Qualifications Excellent verbal and written communication skills in English and Hindi. Strong problem-solving skills and ability to handle difficult situations. Proficiency in using customer support software and CRM systems. Basic knowledge of product offerings and services. Ability to work in a fast-paced environment and manage multiple tasks. Strong attention to detail and organizational skills. Ability to work collaboratively in a team environment.
Vaibhav Anand (Proprietor Of Vsc Placement)
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