Posted:5 hours ago|
Platform:
Work from Office
Full Time
Role & responsibilities Handle inbound and outbound calls regarding education loan inquiries Explain loan products for: MBBS courses in IndiaUG / PG programs in India / abroad Clarify loan eligibility, interest rates, repayment, and documentation Assist customers in submitting loan applications via partner banks/NBFCs Track applications, coordinate with backend teams for timely disbursement Follow up with leads via calls, WhatsApp, and email Maintain detailed call logs and CRM updates Preferred candidate profile Experience: Min. 1 year in customer support / telesales / loan processing Language: Excellent English (spoken & written); Hindi or a regional language is a bonus Skills: Clear, confident communication of financial products Preferred: Background in banks, NBFCs, education loan companies, or EdTech Good multitasking and query-handling skills Familiar with SBI, HDFC Credila, Avanse, ICICI Bank loan processes
Eksai Consulting Services
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