Niftel Communications logo

Customer Support Executive

0 - 3 years

1 - 2 Lacs

lucknow

Posted:5 days ago| Platform: Naukri logo

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Skills Required

customer support fluent english business communication communication skills time management team skills excellent communication in english adaptability management skills leadership skills interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Associate

Full Time (WORK FROM OFFICE)

Location: Jopling Road, Hazratganj

Salary: 13,000 to 16,500

Working Hours: 9 hours login + 1-hour break

6 working days/week, with 1 rotational week off

Shift Timings:

Rotational shifts (Day, Evening, Night, Midnight)

Female: Day rotational shifts

Male: Evening, Night, Midnight shifts

Key Responsibilities:

Provide excellent support through both chat and voice processes.

Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner.

Strong decision-making ability, especially when working under pressure.

Key Requirements:

Able to communicate in English.

12th Pass or higher

Minimum age: 18+

Ability to work from the office

Strong communication, decision-making, and interpersonal skills

Ability to work under pressure in a fast-paced environment

Contact:

For more details, please contact

HR Akshita- 8189011192

HR Aleena- 8188084180

Role: Customer Success, Service & Operations - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: Graduation Not Required

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