Customer Support Executive - International

Teleperformance (TP)

4 - 7 years

2 - 6 Lacs

chennai

Posted:23 hours ago| Platform:

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Skills Required

customer service customer complaints sales customer support troubleshooting customer calling operations management customer relationship team management customer care business development handling customer queries customer handling crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Customer Support Executive to join our team in the international sector. The ideal candidate will have 4 to 7 years of experience in customer support and a strong background in handling customer inquiries and resolving issues.

Roles and Responsibility

Handle customer complaints and resolve issues professionally and courteously.
Provide excellent customer service through various communication channels.
Respond to customer inquiries and concerns in a timely and efficient manner.
Collaborate with internal teams to resolve complex customer issues.
Maintain accurate records of customer interactions and transactions.
Continuously improve knowledge and skills to enhance customer support services.

Job Requirements

Minimum 4 years of experience in customer support or a related field.
Strong communication and problem-solving skills are essential.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Excellent customer service skills and a focus on customer satisfaction.
Strong analytical and troubleshooting skills to resolve complex issues.
Ability to work collaboratively as part of a team to achieve common goals.

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