Customer Support Executive - International

Teleperformance (TP)

0 - 3 years

2 - 6 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

application software customer service customer complaints customer support computer systems c++ customer relationship customer care networking system administration technical support active directory linux microsoft windows customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated individual to join our team as a Customer Support Executive - International. The ideal candidate should have 0 to 3 years of experience in customer support or related fields.

Roles and Responsibility

Handle customer inquiries and resolve issues professionally and courteously.
Provide excellent customer service through various communication channels.
Respond to customer complaints and concerns in a timely and effective manner.
Collaborate with internal teams to resolve complex customer issues.
Maintain accurate records of customer interactions and transactions.
Continuously improve knowledge and skills to enhance customer support services.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to adapt to changing situations and priorities.
Strong attention to detail and organizational skills.
Experience working in a BPO/Call Centre environment is preferred.

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