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Teleperformance (TP)
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Customer Support Executive - International

Customer Support Executive - International

Teleperformance (TP)

0 - 3 years

|

2 - 6 Lacs

Posted:21 hours ago| Platform:

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Skills Required

customer service customer support quality analysis quality assurance computer knowledge quality audit quality control team management customer care training quality monitoring sales quality management team leading call monitoring customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated individual to join our team as a Customer Support Executive - International. The ideal candidate should have 0 to 3 years of experience in the BPO/Call Centre industry.

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various communication channels.
Collaborate with internal teams to enhance customer satisfaction.
Analyze customer feedback and suggest improvements.
Maintain accurate records of customer interactions and transactions.
Develop and implement process improvements to boost efficiency.

Job Requirements

Strong communication and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changes.
Basic computer knowledge and proficiency in Microsoft Office.
Excellent interpersonal and teamwork skills.
Quick learner with strong attention to detail.
Flexible working hours and willingness to learn new processes.

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Teleperformance (TP)

Business Process Outsourcing (BPO)

Paris

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