Manage end-to-end affiliate email marketing campaigns, including planning, scheduling, execution, and reporting. Monitor and optimize email deliverability, open rates, click rates, and conversion metrics. Perform A/B testing on email content, templates, segmentation, and sending patterns. Maintain compliance with CAN-SPAM, GDPR, and affiliate marketing guidelines. Resolve issues related to campaign performance, spam complaints or low engagement. Analyze campaign data to provide actionable insights and improve overall affiliate performance. Optimize email campaign based on deliverability by monitoring IP/domain reputation, bounce rates, spam complaints and ESP blockers.

Coding in Node.js and Vue.js for development. Coding in Python for backend services. Implement and maintain databases (MySQL, MariaDB, PostgreSQL, or Redis). Lead a team of developers, providing mentorship, guidance, and code reviews. Collaborate with cross-functional teams to design, build, and deploy APIs. Devops knowledge of linux servers, including administration and maintenance. Configure and optimize Apache, Nginx, and HAProxy. Oversee containerization using Docker. Familiarity with and WordPress. Excellent knowledge of working on any of the public clouds AWS, GCP or Oracle Cloud Infrastructure. Understanding of Adtech and or Martech domain

Responsibilities:- Install, configure, and maintain Linux servers and related infrastructure. Monitor system performance, troubleshoot issues, and optimize system operations. Implement and manage DevOps practices, including CI/CD pipelines, automation, and configuration management. Collaborate with development and operations teams to ensure seamless deployment and integration of applications. Manage cloud infrastructure (AWS, GCP, or OCI) and ensure security and scalability. Perform regular system updates, backups, and disaster recovery planning. Maintain documentation of system configurations, processes, and procedures. Provide technical support and guidance to team members and other stakeholders. Requirements:- Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Linux System Administrator. Knowledge of Web servers (e.g., Apache, Nginx). Knowledge of DevOps practices and tools (e.g., Jenkins, Git, Docker, Ansible, Terraform). Experience with at least one cloud platform (AWS, GCP, or OCI). Strong understanding of networking, security, and system performance tuning. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication skills, both written and verbal. Preferred Qualifications: Certifications in Linux administration (e.g., RHCSA, RHCE) or cloud platforms (e.g., AWS Certified Solutions Architect). Experience with scripting languages (e.g., Bash, Python).

Serving Clients: Single Point of Contact (SPOC) for all clients to be handled & performing all day-to-day tasks as mentioned in SLAs (Service Level Agreements) / contracts of these clients. These tasks include but not limited to planning out campaigns, handling email design & HTML requirements for email campaigns, coordinating the execution of daily campaigns & monitoring the results. Evaluation of business offerings that needed to be promoted & coordinate all request and campaigns with the external and internal teams. Email Marketing Strategy, Campaign Management & Execution: Assisting the client in planning out their email marketing activity for the month with idea generation for new content buckets (like contest) as well as the flow strategy of all emails (when a certain email will go out in relation to others). Managing the campaigns by making sure the creative, content & execution/deployment was taken care of. The deployment of email campaigns will be carried out by operations team with close supervision from you to ensure everything went without any mistakes. SMS Marketing Strategy and Execution: Assisting the clients in planning out their SMS marketing activity for the month with idea generation as well as the flow of SMSs (when a certain SMS will go out in relation to others). Managing the campaigns by making sure the SMS content & execution/deployment was taken care of. The deployment of SMS campaigns will be carried out by operations team with close supervision from you to ensure everything went without any mistakes. Developing Marketing Strategy for Multiple Channels: Brainstorm ways to spread the marketing communications across multiple channels & unifying them with a clear messaging strategy. Present Pitches to Clients including Cross-Selling & Up-Selling: Tactically communicating the additional services that KENSCIO offers & attempting to persuade the clients into pursuing those avenues further. For example, if a client is utilizing only email services, you need to cross-sell Email Analyst (An email intelligence tool), RTP (Real Time Personalization), SMSService, WhatsApp Service etc. Marketing Campaign Analytics: Preparing & overseeing the creation of reports, briefs & presentations on performance. Keeping a close watch on the metrics & performance of all activities. Sharing monthly & quarterly performance-based reports to clients & internal management/reporting manager. Achieving the Target set: Annual Targets will be set based on the clients you will be handling that will have to be met. Roles and responsibilities: Strong interpersonal & communication skills. Ability to meet under pressure and meet revenue targets. Reporting and documentation. Track usage and build great relationships with clients. Skills Required: Overall 2+ years of proven working experience in the Digital World. Having at least 1-year of experience in Email Marketing. Should have a digital background & knowledge about the digital industry. Having strong experience in client facing or have worked in a digital marketing agency before directly dealing with clients in the field of Digital Marketing. Strong teamwork skills, excellent communication, and interpersonal skills. Ability to understand clients requirements clearly & conveying the same precisely & concisely to internal teams & getting the jobs done in time. Capability of building strong relationships with clients. Should have a very clear understanding and knowledge of the digital space and the nature of services and solutions that can be offered on this medium. Clear understanding of the capabilities of web technologies and how they can be utilized to develop custom solutions for clients. Strong analytical skills and data-driven thinking. Up to date with the latest trends and best practices of email marketing. Agency experience handling various client projects across digital channels will be a plus. Good in MS-Excel & MS-PowerPoint. Having a good presentation skill.

Candidate should have Service Sales experience and it's an Individual Contributor role. We need candidates who are expert in selling Digital/Emailing Marketing or SAAS based products. A key job is to acquire new clients through prospecting, engaging, selling and contract closure. Candidate having strong experience in Selling Emailing Marketing and digital Marketing or Social Media Services. Candidate having work experience with Agencies or Vendors are an added advantage. Skills Required: To initiate, build and manage Client relationships in designated market segment or territory and achieve Sales Booking targets on a quarterly basis. Achieve Quarterly and Annual Order Booking/Billing Targets from New Business (Existing & New accounts). Achieve Quarterly and Annual Order Booking/Billing Targets from Renewal business from Existing clients. Achieve Transaction-wise OM in % for every Client managed. Collect 100% of the SoW Value within DSO limits (Advance and Milestone based). Achieve prescribed levels of Customer Satisfaction for the assigned Client set. Achieve a defined number of New Logo acquisition during the year. Timely reports, updating data in the SFA tool, Account Plans, initiate Customer Review Calls & Governance meetings & facilitate Exec meetings

Skills Required: Technical areas (hands-on experience in academic projects/internships) Experience with Kubernetes, Jenkins, Gitlab, Github, CI/CD, Terraform, Linux, Bash, Python, AWS, GCP, GKE, and EKSUnderstanding of Public/Private/Hybrid Cloud Solutions. Own the responsibility for platform management, supporting services, and all related tooling and automation. Proficient in cloud-native technologies, automation, and containerization. Experience in setting up and managing cloud infrastructure and services for a wide range of Applications. Some experience in ReactJS / NodeJS, PHP, Phyton and UNIX shell,so a background in system- oriented languages is important. Managing and deploying cloud-native applications on Kubernetes clusters, Setting CI/CD pipelines in (Jenkins, Gitlab, Github), Databases Migration (MySQL, Postgresql, Cassandra), Setting up Monitoring (Grafana, Loki, Prometheus, Mimir, ELK Stack). Certified in Kubernetes and Jenkins.Experienced in using Terraform to automate infrastructure provisioning. We are looking for bright, passionate, and dedicated people with clearly demonstrated initiative and a history of success in their past positions to join our growing team.

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets. Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education. Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Exellent communication,Flexible with night,listening skills,upsell cross sell