Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Customer Support – Voice (Permanent Role)
Location: Brookfield and Marathahalli, Bangalore
Interview Mode: Virtual / Walk-in
Joining: Immediate | No Relocation cases
Job Summary
We are hiring Customer Support Associates (Voice Process) for a permanent full-time role in Bangalore. Candidates must have prior experience in voice-based customer interaction and strong communication skills.
Roles & Responsibilities
• Handle inbound & outbound customer calls professionally
• Resolve customer queries and provide accurate information
• Maintain call quality, customer satisfaction, and compliance
• Perform follow-ups and ensure timely issue resolution
Preferred Candidate Profile
• Minimum 6 Months experience in Customer Support – Voice
• UG / Graduate (any stream)
• Day Shifts
• 6 days working, 1 rotational off
• CTC: Upto 3.5 LPA
• Excellent communication skills in English & Hindi
• Only Bangalore-based candidates (no relocation)
Key Skills
Customer Support, Voice Process, Inbound Calls, Outbound Calls, Customer Handling, Communication Skills, Call Quality, Problem Solving, CRM Tools
Glorious Hr Services
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