Customer Success Manager

Designation: Customer Success Manager

Key Responsibilities:

• Identify, onboard, and manage direct advertisers in the Mobile/App vertical (CPI, CPA).
• Drive consistent revenue growth through performance-based ad campaigns.
• Build and maintain strong, long-term client relationships.
• Collaborate with internal teams (Delivery, Client Servicing, Data) to ensure seamless campaign execution.
• Maintain ongoing communication with clients to understand goals and deliver measurable results.
• Stay on top of industry trends, competitors, and market shifts to identify growth opportunities.
• Prepare and present proposals, reports, and performance updates to management.

Requirements:

• Experience:

  In Affiliate / Performance Marketing, preferably handling Mobile App (CPI/CPA) campaigns.
• Proven track record in Ad Sales / Client Acquisition / Advertiser Onboarding.
• Strong communication, negotiation, and relationship-building skills.
• Ability to work independently, meet revenue targets, and manage multiple accounts.
• Bachelor’s degree required.
• Proficiency in MS Office (Excel, PowerPoint, Word).