Customer Success Manager

The Mission You are the General of a 14-member sales army conquering the Western Suburbs. Your battlefield: 2,100 site visits, 250 bookings, 240 broker alliances in 90 days. Lead, train, track, and triumph. What You’ll Do War-room Strategy: Daily stand-ups, weekly MIS, monthly conquest reports  QA Sniper: Audit 10% of calls, coach on script mastery, ensure 90%+ adherence  Broker Alliance Architect: Oversee 240 MoUs, activate WhatsApp war-groups  CRM Overlord: 100% real-time entries, zero data leaks  Morale General: Zero attrition, 4.5/5 team happiness  What You Bring 7+ yrs in real estate tele-sales leadership  Proven track record: **100+ bookings** in a quarter  Zoho CRM ninja, Excel wizard, objection-slaying orator  Defence-style discipline + startup hustle  War Chest Base: ₹50,000/month  Variable: Up to **₹1.5L/month** (KRA-linked)  Perks: Two-wheeler, fuel, site stay with family, **overseas trip for 100% target**    Apply if you live for leaderboards and love turning “no” into “booked”