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Customer Success Executive

Customer Success Executive

DC Consultants

0 - 2 years

3 Lacs

Mumbai

Posted:4 hours ago| Platform:

Apply

Skills Required

BPO Sales Senior Executive Relationship building Customer service operations Customer support ITES Management Financial services CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a

customer success executive

, you will manage the end-to-end sales cycle for the

Keep in Touch app

. Your role will involve identifying potential clients, handling on-field and off-field sales activities, and ensuring a smooth onboarding experience.

Key Responsibilities:

Identify and connect with exhibitors and businesses that benefit from the
Keep in Touch app.
Attend exhibitions and client meetings to demonstrate the product.
Conduct online and offline sales presentations.
Manage lead conversion, follow-ups, and customer onboarding.
Coordinate with internal teams for seamless CRM integrations.
Track sales performance and provide client feedback for improvements.
Receive full training, ongoing support, and handholding to ensure success in your role.

Working Days:6 days a weekTiming:9.30 to 6 pm

Candidates Profile:

1-2 years of experience in sales, preferably SaaS-based products.
Strong communication and relationship-building skills.
Willingness to travel for exhibitions and client meetings.
Tech-savvy and comfortable with CRM tools.
Self-motivated and results-driven mindset.
Mostly work from the office, sometimes field visit.

Key Skills :

Customer Care
Customer Support

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