About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own, and so as many as 600 million Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. Why design is important to Plum’s marketing? Design has played an integral in the success of all our marketing efforts at Plum. Every campaign led by our marketing team – our reports, our playbooks, our campaigns, and even our games – has its own unique sub-brand. This not only helps us with recall but also lets us expand, experiment, and build our existing visual brand. Every piece of social media content that people have come to associate with and love about Plum – our album art, sending a Plum to space, Rupi Kaur poems, and our customer announcements – has a visual quality that's designed to delight. Our marketing isn't about being traditional, safe, or boring. And for our aspirations to translate into outcomes, we need someone who can complement our ideas with a compelling visual brand. Because pictures speak a thousand words. Note: This role will report to the marketing function at Plum. What you'll do be doing : Build and maintain the brand & visual system for plum products. Craft visually engaging narratives to educate HRs and employees about health insurance and wellness. Collaborate with other designers and business stakeholders in solving user problems through visual storytelling. Deliver visual consistency across all channels like app, websites, e-mailers, landing pages, collaterals and growth campaigns. Measure the performance and success of the artefact and iterate it based on the feedback. Mentor a team of communication designers and guide them along their careers and personal growth areas. Requirements : 0-3 years of experience crafting visual design experiences and digital products across mobile and web. A strong portfolio of illustrations and visual design work that conveys an ability to ship desirable products. Versatility of telling stories across different medium and touchpoints in the digital design Understand how sales, marketing, product, and business functions work together to ship releases. Should have a strong command over the craft and a deeper understanding of the visual design principles. Should be excited about working in a fast-paced environment with high ownership in an early-stage setup.

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. We are seeking a dynamic and organized individual to join our team as an Operations Associate- Wellness. In this role, you will play a key part in supporting the operations and content creation efforts of our wellness department. Responsibilities: Content Creation: Develop engaging and informative content for our website, social media platforms, newsletters, and other communication channels. Graphic Design: Utilize tools like Canva to create visually appealing graphics, infographics, and other visual content to support our marketing and communication efforts. Operations Support: Assist in the day-to-day operations of the wellness department, including scheduling, coordinating with vendors, and managing client inquiries. Research: Research industry trends, wellness topics, and competitor analysis to inform content creation and program development. Administrative Tasks: Perform various administrative tasks such as data entry, file management, and maintaining documentation related to wellness programs. Collaborative Projects: Work closely with team members on collaborative projects, contributing ideas and providing support as needed. Fast Learning: Adapt quickly to new tasks, tools, and processes to ensure efficient and effective execution of responsibilities. Organizational Skills: Maintain a high level of organization to manage multiple tasks and deadlines in a fast-paced environment. Requirements: Content Writing: Strong writing skills with the ability to create engaging and informative content. Graphic Design: Proficiency in Canva or similar graphic design tools. Fast Learner: Ability to quickly grasp new concepts and technologies. Organizational Skills: Excellent organizational and time management skills to handle multiple tasks efficiently. Quick-paced: Comfortable working in a fast-paced environment and able to meet tight deadlines. Attention to Detail: Strong attention to detail to ensure accuracy and quality in all tasks. Preferred Qualifications: Bachelor's degree in Communications, Marketing, or related field. Previous experience in content creation, graphic design, or operations support roles. Familiarity with wellness industry trends and concepts.

About Plum We're reimagining insurance by building products people actually love. Founded in 2019, we're on a mission to insure 10 million lives by 2025. At Plum, we challenge the status quo with humanity, empathy, and community at our core. The Role Ready to build the startup ecosystem that everyone wishes they had? We're looking for a curious, driven, people-person who wants to help build something bigger. As our Partnership Associate, you'll expand Plum's ecosystem by creating real connections with founder communities, tech platforms, and other key players who can amplify our growth. You'll be part relationship builder, part marketing strategist, part event coordinator, and 100% focused on turning great conversations into partnerships that build a pipeline of customers. What You'll Do Build relationships, not just leads: Help identify, reach out to, and build genuine connections with founder communities, tech platforms, VCs and more Make us unforgettable: Plan and execute marketing campaigns, partner emails, LinkedIn collaborations, webinars, and IRL events that people actually remember. Coordinate like a pro: Work seamlessly with internal teams like content, design, and sales to bring campaigns and partnership activities to life. Become a Plum champion: Jump into partner communities, become their trusted Plum contact, educate them about what we do, and connect the right people with our sales team for meaningful conversations. You'll Be Perfect If You Have 2-4 years of experience in distribution partnerships, marketing, and community management A genuine love for building relationships and managing multiple projects simultaneously Communication skills that make people want to listen and engage Creative problem-solving abilities that turn challenges into opportunities Startup energy and the ability to thrive in a fast-paced, dynamic environment Bonus Level Unlocked Experience with B2B SaaS, HR tech, or startup ecosystems Why Should You Join Plum? At Plum, we're not just selling insurance, we're reimagining how Indian companies take care of their people. If you’re passionate about building an ecosystem that makes better health and wellness benefits possible for everyone, you’ll fit right in! Plum is an equal opportunity employer.

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the role We’re looking for exceptional Customer Support Executives to join our team across both voice and non-voice roles . If you have a track record of delivering high customer satisfaction and genuinely enjoy creating great experiences for customers, we want to hear from you. You’ll need to be customer-centric , always ready to go above and beyond to resolve issues with empathy and efficiency. Whether you're speaking with customers or supporting them through written communication, you should be passionate about helping people, able to think on your feet, and confident in crafting creative solutions. Roles and Responsibilities : Help employees and employers use their health insurance and health benefits in the most seamless way possible Develop a deep level of understanding and knowledge of the entire product, systems and processes Address queries regarding the product and service in a timely and accurate way via phone, email or chat Meet the response time for queries in support Coordinate with insurance partners for resolution/clarification if needed Interact with internal and external teams to ensure the quick resolution of customer issues Drive 100% customer retention by delivering an extraordinary experience Experience and Qualifications : 0-3 years of experience in customer service/support on voice/chat/email Great command of English (both oral and written) Ideally, worked in a fast-paced startup environment Additional Info: It will be 5 days of onsite work. Week-offs will be rotational.

About the role: We’ve been trying to rewrite how employee health insurance and wellness work in India, and while it has been an exciting and rewarding journey, we’re just getting started. Integral to our success is building excellent content that helps people understand and appreciate what we do and how we do it. We’re looking for a motion designer to help create compelling and thumb-stopping video content to complement our content initiatives across channels. You’ll be building the brand’s approach to video, including editing existing video content for easy consumption and shooting audacious ad films that make insurance simple and entertaining for the masses. This will be an in-office role, because you’ll be working closely with all the pods within marketing, product, people success, and partnerships. Key Responsibilities: Animation Creation Produce high-quality motion graphic videos for brand, marketing campaigns, product demos, explainer videos, and social media content. Storyboarding & Concept Development Develop storyboards, style frames, and motion tests to visualise design ideas before production. Design motion concepts that clearly communicate the features and benefits of our offerings. Storytelling & Visual Communication Use exceptional storytelling and visual communication skills to create engaging animations that align with Plum's brand guidelines. Collaboration Work closely with teams across marketing, product, category, and design to understand project goals and ensure animations meet company standards and vision. Research & Innovation Stay updated on motion design trends and best practices to ensure Plum’s animations remain innovative and cutting-edge. Technical Skills & Requirements: 3+ years of experience in motion design with a strong portfolio showcasing 2D/3D animations, kinetic typography, and multimedia projects. Expertise in animation software, including Adobe After Effects, Premiere Pro, and Cinema 4D. And have experience in integrating AI workflows or understanding video generation AI platforms like Runway, Midjourney etc. Strong understanding of animation principles, visual storytelling, and typography. Have experience in establishing motion design systems or scalable, reusable motion systems for quicker turnaround time and consistency. Knowledge of 3D software C4D/Cavalry/Blender is a plus. Familiarity with video compression and optimisation for web platforms. Detail-oriented with a strong focus on quality assurance for video outputs. Must have - A portfolio showcasing diverse motion design work, including 2D/3D animation, kinetic typography, and multimedia projects.

About the role: We’ve been trying to rewrite how employee health insurance and wellness work in India, and while it has been an exciting and rewarding journey, we’re just getting started. Integral to our success is building excellent content that helps people understand and appreciate what we do and how we do it. We’re looking for a motion designer to help create compelling and thumb-stopping video content to complement our content initiatives across channels. You’ll be building the brand’s approach to video, including editing existing video content for easy consumption and shooting audacious ad films that make insurance simple and entertaining for the masses. This will be an in-office role, because you’ll be working closely with all the pods within marketing, product, people success, and partnerships. Key Responsibilities: Animation Creation Produce high-quality motion graphic videos for brand, marketing campaigns, product demos, explainer videos, and social media content. Storyboarding & Concept Development Develop storyboards, style frames, and motion tests to visualise design ideas before production. Design motion concepts that clearly communicate the features and benefits of our offerings. Storytelling & Visual Communication Use exceptional storytelling and visual communication skills to create engaging animations that align with Plum's brand guidelines. Collaboration Work closely with teams across marketing, product, category, and design to understand project goals and ensure animations meet company standards and vision. Research & Innovation Stay updated on motion design trends and best practices to ensure Plum’s animations remain innovative and cutting-edge. Technical Skills & Requirements: 3+ years of experience in motion design with a strong portfolio showcasing 2D/3D animations, kinetic typography, and multimedia projects. Expertise in animation software, including Adobe After Effects, Premiere Pro, and Cinema 4D. And have experience in integrating AI workflows or understanding video generation AI platforms like Runway, Midjourney etc. Strong understanding of animation principles, visual storytelling, and typography. Have experience in establishing motion design systems or scalable, reusable motion systems for quicker turnaround time and consistency. Knowledge of 3D software C4D/Cavalry/Blender is a plus. Familiarity with video compression and optimisation for web platforms. Detail-oriented with a strong focus on quality assurance for video outputs. Must have - A portfolio showcasing diverse motion design work, including 2D/3D animation, kinetic typography, and multimedia projects.

About the role: We’re rewriting how employee health insurance and wellness work in India—and while we’ve made real progress, we’re just getting started. At the heart of what’s next is content that informs, inspires, and stands out. We’re looking for a video editor with a sharp creative eye, deep editing expertise, and the ability to move fast using AI and modern tools. You’ll work closely with our marketing, product, design, people success, and partnerships teams to bring ideas to life—crafting everything from thumb-stopping Instagram Reels to brand-forward explainers and even full-blown ad films. We care deeply about craft, and we’re looking for someone who shares that standard. Roles and responsibilities: End-to-end video production: editing, motion graphics, and post-production for everything from social shorts to in-office shoots Repurpose existing footage into engaging formats for Instagram Reels, Twitter/X, LinkedIn, YouTube Shorts, and more Leveraging AI tools and workflows to accelerate production and enhance content quality. Collaborate closely with the Design, Product, Marketing, Sales, and Partnerships teams to ensure every visual feels intentional and on-brand. Set and uphold the design and visual language for video at Plum—be the go-to for consistency and creative best practices and video content direction. Contribute to ideation and build content you’re proud to watch again and again. Experience with shooting video is a plus. Experience and qualifications: Have 3-4 years of experience Strong creative bent of mind to challenge and redefine video creation and practices Excellent command over video editing standards and best practices. Understanding of AI video generation workflows and experience with tools like Midjourney, Runway ML, Higgsfield, Frame.io, etc to streamline production and expand creative possibilities.

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the role The primary job purpose of an Executive Reimbursement Claim Processor is to accurately and efficiently process reimbursement claims submitted by policyholders for medical expenses covered under their health insurance policies. This role plays a critical part in ensuring that policyholders receive timely payments for eligible medical costs incurred. PRINCIPAL ACCOUNTABILITIES Processing of reimbursement insurance claims, ensuring adherence to company policies and Terms & conditions of the policy. Responsible for the following transactional activities Scrutiny of reimbursement claims Submission to Insurer Informing incomplete documentation requirement to the employees Liaising with employees in explaining the reason for requirements/plum rejections Leading team of claims experts who guides the employees to submit the claims Collaborating with internal& external stakeholders, such as Onboarding team, endorsements team Account management team to resolve complex claims issues and ensure a seamless claims submission Communicating with Insurance companies policyholders, and internal departments to gather necessary information and resolve claim discrepancies Maintaining accurate records of claims processing activities and documentation for audit and reporting purposes. Providing customer service support to address inquiries and concerns related to reimbursement claims. Working with Insurance companies to ensure that eligible claims are paid completely to the end customer

About Us: At Plum Benefits , we’re on a mission to revolutionize the employee healthcare and insurance experience in India. We’re building a platform that helps companies care better for their teams—smart, simple, and truly human. As a leading insure-tech startup , we’re backed by world-class investors and trusted by over 5,000+ organizations across the country. Our work is fast-paced, meaningful, and deeply impactful. Why This Role Matters: As our Retention Associate , you’ll be the operational backbone of the Account Management & Retention team. You’ll work closely with our Account Managers who manage key corporate clients and be responsible for ensuring that daily operations, client needs, and backend processes run seamlessly. By owning operational and execution-heavy workflows, you’ll unlock scale and strategic bandwidth for our AMs—allowing them to focus on building deeper client relationships, driving growth, and expanding product adoption. This role is ideal for someone who is hungry to learn the ropes of account management at a fast-growing startup and is excited about building a career in client success, operations, or B2B growth. What You’ll Own: As a Retention Associate, you will support the Account Managers by: Training & Onboarding: Organize and coordinate employee and admin training sessions for newly onboarded or renewed clients. Claim Support: Act as the first responder for employee claim escalations (especially cashless claims via WhatsApp or HR calls), ensuring timely internal escalation and resolution. TAT Monitoring: Proactively track endorsements to ensure they’re within agreed Turnaround Times (TATs) and follow up with internal teams in case of delays. Data & Reporting: Prepare and share monthly financial reports for Gold & Platinum accounts, ensuring insights are presented in a clear, actionable format. Review Decks: Assist in building decks for monthly and quarterly business reviews—turning raw data into storytelling material for AMs. Engagement Initiatives: Coordinate on-ground employee engagement activities (like dental/vision check-ups, blood donation drives, etc.), ensuring smooth execution. Renewal Operations: Help prepare renewal documentation including burn sheet calculations, RFQs, and internal coordination for pricing discussions. What Makes This Role Exciting: Fast-Track Learning: You'll work directly with senior Account Managers and understand the full lifecycle of B2B customer success at a top-tier insure-tech. Career Growth: This is a great launchpad for a future role in Account Management, Customer Success, Product Ops, or Business Strategy. High Ownership: This is not a support role. You’ll own critical workflows and be entrusted with high-impact responsibilities from Day 1. Make Real Impact: Your work will directly affect customer satisfaction, retention, and operational excellence at scale. Culture of Care: We’re a health-first company—your well-being, learning, and growth matter deeply to us. What We’re Looking For: 1–2 years of experience in client servicing, operations, or support roles (bonus if you’ve worked in a startup, SaaS, or healthcare environment) Exceptionally organized and detail-oriented—you never miss a follow-up or deadline Excellent verbal and written communication skills—you’re confident engaging with HR teams, customers, and internal stakeholders alike Comfortable with spreadsheets, decks, and tools (Excel, Google Slides, basic analytics, etc.) Self-starter attitude—you proactively find and fix problems without waiting to be told A genuine love for making life easier for others and being the glue that holds teams together

About the Role: We’re looking for a detail-oriented and proactive Telehealth Operations Associate to join our Health & Wellness team. You’ll play a key role in ensuring smooth day-to-day operations of our telehealth services—connecting patients with doctors, managing schedules, coordinating with vendors, and supporting internal teams. Key Responsibilities: Manage daily operations of telehealth services end-to-end Coordinate with doctors, clinics, and vendors to ensure timely consultations Monitor appointments, resolve operational issues, and ensure a seamless patient experience Track service metrics and share regular performance reports Collaborate with internal teams (tech, customer success, product) to improve workflows Respond to escalations and provide timely resolutions Support new initiatives and pilots under telehealth What We’re Looking For: 1–3 years of experience in healthcare/operations/telehealth coordination Strong communication and coordination skills Proficiency in tools like Google Sheets, Excel, or basic dashboards A problem-solver with attention to detail and a customer-first mindset Ability to work in a fast-paced, cross-functional environment

About the Role: We’re looking for a proactive and detail-oriented Wellness Operations Associate to join our Health & Wellness team. You will play a key role in planning, coordinating, and executing wellness programs—including health camps, virtual sessions, and large-scale on-ground events like Health Melas—for our corporate clients. Key Responsibilities: Plan and execute wellness initiatives such as fitness sessions, mental wellness webinars, and Health Melas Manage end-to-end logistics for on-ground events, including vendor coordination, equipment handling, and venue readiness Liaise with wellness coaches, doctors, labs, and event partners to ensure smooth delivery Collaborate with internal teams and client SPOCs to understand requirements and align execution Maintain detailed trackers, schedules, and documentation for each event Handle on-the-ground execution of Health Melas, including setup, registration, flow management, and troubleshooting Collect feedback, prepare reports, and track participation and engagement metrics Support pilot wellness initiatives and contribute to scaling successful formats What We’re Looking For: 1–3 years of experience in operations, events, or healthcare/wellness Strong organizational and multitasking skills Prior experience managing logistics for events or health camps is a plus Excellent communication and stakeholder management skills Proficient in tools like Google Sheets, Excel, Zoom/Meet, and basic dashboards Willingness to travel for on-ground execution when required

About the Role: We’re looking for a proactive and detail-oriented Wellness Operations Associate to join our Health & Wellness team. You will play a key role in planning, coordinating, and executing wellness programs—including health camps, virtual sessions, and large-scale on-ground events like Health Melas—for our corporate clients. Key Responsibilities: Plan and execute wellness initiatives such as fitness sessions, mental wellness webinars, and Health Melas Manage end-to-end logistics for on-ground events, including vendor coordination, equipment handling, and venue readiness Liaise with wellness coaches, doctors, labs, and event partners to ensure smooth delivery Collaborate with internal teams and client SPOCs to understand requirements and align execution Maintain detailed trackers, schedules, and documentation for each event Handle on-the-ground execution of Health Melas, including setup, registration, flow management, and troubleshooting Collect feedback, prepare reports, and track participation and engagement metrics Support pilot wellness initiatives and contribute to scaling successful formats What We’re Looking For: 1–3 years of experience in operations, events, or healthcare/wellness Strong organizational and multitasking skills Prior experience managing logistics for events or health camps is a plus Excellent communication and stakeholder management skills Proficient in tools like Google Sheets, Excel, Zoom/Meet, and basic dashboards Willingness to travel for on-ground execution when required

As a Senior Product Manager for the HR Experience pod at Plum, you will be responsible for owning the product vision, strategy, and execution of HR-focused solutions. Your role involves leading a team of product managers to streamline insurance and healthcare administration for businesses, providing a consumer-like experience for HR professionals managing employee benefits on our platform. Your key responsibilities include guiding the strategic product roadmap to meet customer needs, business objectives, and technical feasibility. You will develop and implement product processes for effective performance management, collaborate with customers to understand HR administration needs, and ensure quality software delivery through collaboration with Engineering teams. Monitoring success metrics post-launch, making strategic decisions, authoring PRDs for complex features, and mentoring a team of product managers are also part of your role. To excel in this role, you should have at least 6 years of product management experience in B2B SaaS products, a strong track record of leading and mentoring teams, and the ability to drive product strategy and execute complex roadmaps. Excellent stakeholder management, analytical skills, understanding of user experience principles, and a degree in Computer Science or related field are desired qualifications. Your success in this role will be measured by the reduction in HR administrative overhead, high adoption rates among HR users, decreased unexpected feature requests, commercial success of HR-focused products, and improvement in business retention or expansion. Join Plum's mission to provide quality insurance and healthcare to 10 million lives by FY2030, and contribute to creating a world-class product that simplifies HR administration for modern organizations.,

About Plum Plum is an employee insurance and health benefits platform with a focus on simplifying health insurance access for modern organizations. In the rapidly evolving healthcare landscape in India, where healthcare costs are rising significantly faster than general inflation rates, a large portion of the population struggles to afford health insurance independently. Consequently, as many as 600 million Indians may have to rely on employer-sponsored insurance for their healthcare needs. Plum aims to provide top-tier insurance and healthcare services to 10 million lives by FY2030, in collaboration with caring companies. The company is supported by investors such as Tiger Global and Peak XV Partners. About the Role: As a Senior Product Manager responsible for the HR Experience pod, you will be tasked with setting the product vision, strategy, and overseeing the implementation of HR-focused solutions. Leading a team of product managers, your role involves driving the product lifecycle to deliver an intuitive and consumer-friendly experience that simplifies insurance and healthcare administration for businesses. With a user base comprising thousands of HR professionals, the goal is to provide a premium product that eases the burden on HR teams managing employee benefits. Key Responsibilities: - Develop and drive the strategic product roadmap by balancing customer needs, business objectives, and technical feasibility. - Establish and execute product processes and systems to ensure efficient performance management and reporting. - Collaborate with customers and stakeholders to uncover both explicit and underlying needs in the HR administration domain. - Work closely with Engineering teams to guarantee the delivery of scalable, high-quality software. - Define and monitor success metrics post-launch, integrating behavioral data and customer feedback. - Make informed strategic decisions across various domains, including insurance contracts and user experience, to facilitate team progress. - Create and review Product Requirement Documents (PRDs) for intricate features. - Lead and mentor a team of product managers, fostering a culture of innovation and high performance within the HR Experience pod. Requirements: - Possess 6+ years of product management experience, demonstrating success in B2B SaaS products. - Showcase a strong track record of leading and mentoring product teams effectively. - Demonstrate the ability to drive product strategy and execute on complex roadmaps. - Excel in stakeholder management and cross-functional leadership. - Exhibit strong analytical skills, including experience in testing product hypotheses and deriving insights. - Have a deep understanding of user experience principles and leveraging technology for creating intuitive solutions. - A Bachelor's degree in Computer Science, Engineering, or a related field is advantageous. Success Metrics: - Reduction in HR administrative overhead, as indicated by time saved on insurance-related tasks. - High adoption and engagement rates among HR users. - Decrease in unexpected feature requests during quarters. - Commercial success of HR-focused products. - Improvement in business retention or expansion metrics.,

About Plum Plum is an employee insurance and health benefits platform that is dedicated to simplifying and making health insurance more accessible and inclusive for modern organizations. With a focus on providing high-quality insurance and healthcare, Plum aims to address the increasing healthcare costs in India, where inflation in healthcare expenses is three times higher than general inflation. Due to this, a significant portion of the population in India is unable to afford health insurance individually, leading to a reliance on employer-sponsored insurance. Plum's vision is to reach 10 million lives by FY2030 by partnering with companies that prioritize the well-being of their employees. The company is supported by investments from Tiger Global and Peak XV Partners. What You'll Do: As a member of Plum's team, your responsibilities will include: - Building and managing a pipeline of potential clients from both internal and external sources. - Conducting pitch meetings to present Plum's products to clients. - Navigating a complex sales cycle for a technical product. - Maintaining strong engagement with clients throughout the sales process. - Ensuring prompt and effective communication with prospects during the sales process. - Providing support to the Business insurance team in placements. - Preparation of RFQs and QCRs. - Following up with insurers for quotes and term improvements. What Makes You a Great Fit: To excel in this role, you should possess: - 3 to 5 years of relevant experience. - Strong communication skills with a willingness to learn and improve. - Motivation, ambition, and drive to succeed. - Adaptability and industry-agnostic approach to navigate various sectors. - Prior startup experience is advantageous, but a proactive attitude is key. - A customer-centric mindset, understanding that satisfied clients are crucial for business success. Why Join Us By joining Plum, you can expect: - Accelerated career growth with hands-on learning and mentorship. - Exposure to diverse industries to enhance your sales skills. - Competitive salary with performance-based incentives, where your success is directly rewarded. - Collaborative and supportive team environment fostering your development. - Opportunity to work in a high-growth setting with limitless possibilities for advancement.,

Plum is an employee insurance and health benefits platform dedicated to simplifying and making health insurance more accessible and inclusive for modern organizations. The healthcare landscape in India is undergoing a significant transformation, with healthcare costs inflating at a rate three times higher than general inflation. A large portion of the Indian population is unable to afford health insurance individually, resulting in an estimated 600 million Indians relying on employer-sponsored insurance. As part of Plum's mission to provide top-quality insurance and healthcare to 10 million lives by FY2030 through compassionate organizations, we are seeking a Director, SMB Sales to lead and scale our high-growth sales team. This leadership role necessitates a strategic and hands-on approach to driving revenue, cultivating a high-performing team, and shaping the future of SMB sales at Plum. In this role, you will have the opportunity to redefine employee benefits for small and medium-sized businesses (SMBs) and play a pivotal role in shaping the future of SMB benefits in India and beyond. Plum focuses exclusively on high-value segments such as startups, global companies, and value-conscious clients, offering strong brand equity, demand-gen support, and exceptional customer retention. Your responsibilities will include leading and expanding Plum's rapidly growing B2B sales function within the SMB segment, mentoring a team of sales representatives, developing and executing strategic plans to exceed revenue targets, collaborating with cross-functional teams, instilling operational discipline, and driving market engagement to stay ahead of industry trends and amplify Plum's presence. We are looking for a candidate with 12-15 years of experience in B2B sales, ideally in SaaS, HRTech, or FinTech, with a proven track record of building and scaling sales teams. You should have a strong foundation in early career development, a history of surpassing revenue targets in competitive B2B markets, excellent storytelling and negotiation skills, the ability to engage with senior decision-makers and global clients, and a genuine passion for team-building and leadership. Join Plum on its mission to revolutionize employee benefits and make a meaningful impact on millions of lives.,

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the role Having found exceptional product/market fit, we’re in the midst of transitioning from 'start-up' to ‘scale-up’, and looking for rockstar Enterprise Sales Lead to capitalise on the huge demand for our product. We are looking for passionate entrepreneurs, builders, and straight-up hustlers to help us build something special. We’re looking for outstanding tech salespeople who have consistently hit target and thrive in taking full ownership of the sales cycle, from lead generation through to closing. You’ll be an articulate presenter and a strategic planner but above all, dynamic and goal-oriented. We don’t pretend that it’ll be easy - joining a company and embarking on the scale-up phase is an amazing challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable, and be brilliant at continually re-prioritising what must get done to keep Plum growing month over month at the pace of the fastest-growing SaaS companies in history. P.S. This is a quota-carrying role. Roles and Responsibilities Manage and forecast a sales pipeline on your own Present Plum to CXOs & senior executives in client meetings Communicate constantly with marketing and pre-sales to improve the quality of the sale pipelin Navigate through complex sales cycles with some of the most prestigious companies in India Ensure a high level of responsiveness with prospects through the sales process Proactively source new leads and new business opportunities, with the support of the sales development and marketing functions Research accounts to understand the need, enable effective follow-up, and generate interest Become an expert in insurance, CRM systems, and our product suite Experience and Qualifications At least 3-7 years of sales experience; preferably at a fast-growing BFSI/SaaS startup/consulting A track record for exceeding targets in sales, ideally in start-up, or 3+ years in a high-performing professional environment The ability to work with targets and timelines The ability to communicate complex ideas & product in a simple, compelling way The presentability to execute highly credible and articulate face-to-face, over the phone, and email conversations A highly professional and results obsessed outlook A high degree of coach ability and great listening skills

Plum is an employee insurance and health benefits platform dedicated to simplifying and enhancing access to health insurance for contemporary organizations. In the current landscape of healthcare in India, the costs are rising significantly faster than general inflation rates. A vast majority of the population is unable to afford health insurance independently, leading to a scenario where up to 600 million individuals may have to rely on employer-sponsored insurance. Plum's overarching mission is to extend top-tier insurance and healthcare services to 10 million lives by FY2030, primarily through socially responsible organizations. The company has received backing from prominent investors such as Tiger Global and Peak XV Partners. As a Consultant within our Business Team, we are looking for a proactive and ambitious individual to join our team. This role presents an excellent opportunity for someone with 2-5 years of experience who is eager to grow and contribute within the dynamic and rapidly evolving healthcare sector. We are dedicated to fostering the professional development of the right candidate by providing mentorship and guidance from seasoned industry professionals. In this position, you will be exposed to various facets of our healthcare business. Working closely with industry experts and receiving mentorship from experienced professionals will accelerate your learning curve and set a strong foundation for your career growth. This role not only allows you to make a tangible difference in the healthcare industry but also provides a valuable opportunity to shape your future. Your responsibilities will include engaging with potential customers to understand their requirements and provide tailored solutions, driving revenue growth through lead generation and follow-ups, cultivating relationships with c-suite clients based on trust, collaborating with cross-functional teams to streamline the sales process, meeting and exceeding sales targets, and staying informed about industry trends to identify new opportunities. The ideal candidate for this role possesses 2-5 years of experience in sales or a related field, with a track record of achieving sales targets being a definite advantage. Strong communication skills and a willingness to learn are pivotal, along with traits such as motivation, ambition, adaptability across industries, a customer-centric approach, and a proactive attitude. Prior startup experience is beneficial, but a strong work ethic and determination are paramount. Joining our team offers you the chance to fast-track your career through hands-on learning and mentorship, gain exposure to diverse industries to become a well-rounded sales professional, receive a competitive salary along with performance-based incentives, be part of a dynamic and supportive team that fosters your growth, and work in a high-growth environment with boundless opportunities for advancement.,

As a member of the Strategic Accounts Servicing Team at Plum, your role is crucial in ensuring the smooth processing and servicing of health claims for key strategic accounts. Your primary responsibility is to manage end-to-end cashless/reimbursement claims of employees, providing exceptional service tailored to each client's unique needs. You will act as a Claims buddy, verifying policy coverage, reviewing medical records, coordinating with insurers, and communicating with end customers to ensure accurate and efficient claims processing. Your attention to detail is essential in reviewing and verifying policy details to confirm claim eligibility based on insurance policy terms and conditions. In your role, you will respond to inquiries from customers and stakeholders regarding claim status, coordinate with healthcare providers and insurance companies to obtain necessary information, and resolve any discrepancies or issues that may arise during the claims processing. Your proactive communication with employees on claim status will contribute to a positive experience for all stakeholders involved. Maintaining detailed and accurate records of all claim-related activities is crucial for documentation and audit purposes. You will be expected to meet or exceed established service level agreements and performance metrics related to claim processing, turnaround time, accuracy, and customer satisfaction. Your goal is to achieve a Net Promoter Score (NPS) of 90+ in the claims you handle. To excel in this role, you should have at least 2-4 years of experience in a Health Insurance claims role. Excellent written and verbal communication skills are essential, as well as a background in customer service with a focus on direct customer management. Your commitment to optimizing claims processing workflows, enhancing client satisfaction, and supporting the organization's strategic goals will be key to your success at Plum.,

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. About the Role As a Recruiter at Plum, you will play a pivotal role in building a team of dedicated professionals or freshers focused on ensuring our customers' success and satisfaction. You will be responsible for attracting, assessing, and hiring top talent that aligns with our commitment to delivering an outstanding customer experience. Key Responsibilities: Partner with CS leads/managers to understand their staffing needs and develop effective recruitment strategies. Utilize various sourcing methods, including job boards, social media, professional networks, and referrals, to attract a diverse pool of qualified candidates. Screen resumes, conduct phone interviews, and assess candidates’ skills and qualifications. Manage the interview process, including scheduling interviews, gathering feedback, and making recommendations to hiring managers. Negotiate and extend job offers to select candidates, ensuring parity in compensation packages and addressing any concerns or questions. Develop and maintain strong relationships with candidates, providing a positive candidate experience throughout the hiring process. Collaborate with hiring managers and HR team members to develop and implement effective recruitment strategies and processes. Own alternate hiring processes like Weekend Hiring Drives, Campus Placement Drives to build and maintain a robust pipeline of candidates of all times Minimum Requirements: Understanding of the overall customer success team Excellent communication and interpersonal skills, with the ability to build rapport with candidates and hiring managers. Strong negotiation and influencing skills to secure top talent. Ability to work in a fast-paced, dynamic environment with changing priorities and deadlines.