Customer Success Executive

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Success Executive at our company, you will be responsible for ensuring high customer satisfaction, retention, and engagement. Your primary focus will be on resolving customer queries and concerns, building strong relationships, gathering feedback for continuous improvement, and assisting in renewals, upsells, and CRM management. Key Responsibilities: - Be the primary point of contact for customer queries and concerns. - Resolve issues to ensure high customer satisfaction. - Build strong relationships to boost engagement and retention. - Gather feedback and collaborate with teams for continuous improvement. - Assist in renewals, upsells, and CRM management. Qualifications Required: - 7 Months (0.7 years) to 1 year of experience in customer success, account management, client servicing, or support. - Strong communication, problem-solving, and relationship-building skills. - Experience with CRM tools. - A customer-first mindset with a data-driven and analytical approach. If you join our team, you can expect career growth opportunities in a fast-paced, customer-centric organization. You will also have the chance to work in a dynamic and collaborative environment. If you are passionate about customer success, relationship management, and customer experience, and have the required qualifications and skills, we encourage you to apply for this exciting opportunity. Send your resume to pragya.bhattacharya@adda247.com to be considered for this Customer Success Executive position in Gurugram with immediate joining. As a Customer Success Executive at our company, you will be responsible for ensuring high customer satisfaction, retention, and engagement. Your primary focus will be on resolving customer queries and concerns, building strong relationships, gathering feedback for continuous improvement, and assisting in renewals, upsells, and CRM management. Key Responsibilities: - Be the primary point of contact for customer queries and concerns. - Resolve issues to ensure high customer satisfaction. - Build strong relationships to boost engagement and retention. - Gather feedback and collaborate with teams for continuous improvement. - Assist in renewals, upsells, and CRM management. Qualifications Required: - 7 Months (0.7 years) to 1 year of experience in customer success, account management, client servicing, or support. - Strong communication, problem-solving, and relationship-building skills. - Experience with CRM tools. - A customer-first mindset with a data-driven and analytical approach. If you join our team, you can expect career growth opportunities in a fast-paced, customer-centric organization. You will also have the chance to work in a dynamic and collaborative environment. If you are passionate about customer success, relationship management, and customer experience, and have the required qualifications and skills, we encourage you to apply for this exciting opportunity. Send your resume to pragya.bhattacharya@adda247.com to be considered for this Customer Success Executive position in Gurugram with immediate joining.

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Adda247

EdTech

New Delhi

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