Customer Services Specialist

**Job Description** As a Customer Services Specialist at PRORICH, you will play a crucial role in handling customer inquiries and ensuring their satisfaction. Your responsibilities will include: - Handling customer inquiries via phone and other channels efficiently - Maintaining high-quality customer experiences - Adhering to phone etiquette practices - Following up on customer service requests to enhance overall satisfaction - Collaborating with internal teams to improve service processes To excel in this role, you should possess the following qualifications: - Intelligence, quick wit, and a street-smart approach - Ability to enhance Customer Satisfaction and Customer Experience - Strong Phone Etiquette and communication skills - Problem-solving abilities and empathy towards customer concerns - Excellent spoken and written communication skills in English; knowledge of additional languages is a plus - Familiarity with CRM tools or similar customer service systems - Prior experience in customer service is advantageous but not mandatory Join PRORICH, a company dedicated to providing cost-effective protein alternatives for the animal feed industry in India. Be a part of our skilled marketing team and contribute to our continued success and growth.,