Customer Relationship Manager

As a Customer Relationship Manager at PRORICH, your role will involve building and maintaining strong relationships with clients in the animal feed industry. You will be responsible for addressing customer queries, ensuring client satisfaction, and overseeing customer accounts. Your key responsibilities will include: - Coordinating with internal teams to meet customer needs and identify opportunities to enhance client partnerships - Handling feedback, resolving issues, and contributing to the growth of the customer base To excel in this role, you should possess the following qualifications: - Strong interpersonal skills, communication skills, and relationship-building abilities - Experience in customer service, client management, or account handling - Organizational skills, attention to detail, and the ability to multitask effectively - Problem-solving skills and the ability to resolve customer concerns proactively - Knowledge of the animal feed industry or related sectors is an advantage - A bachelor's degree in Business Administration, Marketing, or a related field - Proficiency in using CRM systems and other relevant software tools PRORICH specializes in supplying high-quality protein raw materials for the animal feed industry in India. Established in 2014, the company has a nationwide presence with warehouses and marketing teams across the Indian subcontinent. With a legacy of excellence spanning over 50 years, PRORICH is committed to delivering cost-effective, alternative protein sources for livestock. The organization's success is driven by a dedicated team and a commitment to quality, fostering sustainable relationships with clients and suppliers.,