Posted:3 hours ago|
Platform:
On-site
Full Time
Key Responsibility Customer Follow-ups:
Calling old and existing customers to check satisfaction and understand their needs post-purchase.
Database Management: Creating and maintaining a database of designer customers.
Product Promotion: Informing customers about new arrivals and collections via WhatsApp.
Feedback Collection: Gathering customer insights to improve products and services.
Problem Resolution: Addressing customer queries and issues effectively to ensure satisfaction.
Qualification
Bachelor’s Degree: Preferred in Business Administration, Marketing, Communications, or Hospitality Management.
Communication: Excellent verbal, written, and presentation skills.
Inter Personal skills : Empathy, patience, adaptability, and negotiation skills to manage client relationships.
Problem-Solving: Strong ability to resolve complex customer issues and find solutions.
Job Type: Full-time
Pay: ₹14,000.00 - ₹20,000.00 per month
Work Location: In person
RIDH - The Fabric Studio
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