Posted:3 hours ago|
Platform:
On-site
Full Time
Key Responsibilities :
Proactive Client Outreach: Execute daily outbound call campaigns to follow up with customers who previously visited the shop
Data Maintenance: Update all customer interactions, contact details, and status in the CRM system.
Build and maintain positive relationships with leads and potential customers
Record and manage customer interactions
Appointment Setting: Successfully convert phone conversations into confirmed in-store appointments for the sales team.
Feedback Collection: Conduct "voice of the customer" surveys to understand why a client hasn't returned and report these insights to management to improve store operations.
Qualification
Bachelor’s Degree: Preferred in Business Administration, Marketing, Communications, or Hospitality Management.
Communication: Excellent verbal, written, and presentation skills.
Interpersonal: Strong relationship-building, negotiation, and conflict resolution.
Job Type: Full-time
Pay: ₹14,000.00 - ₹20,000.00 per month
Work Location: In person
Ridh International
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