Customer Service/Customer Support Internship

As an Intern at Dhobi G, your day-to-day responsibilities will include: - Be the first voice customers hear, via calls, follow-ups, and feedback loops. - Ensure high satisfaction and empathy in every interaction. - Own and improve support processes with a proactive mindset. - Coordinate between operations and tech teams to solve real problems fast. You're a great fit for this role if you: - Are great at verbal communication and active listening. - Thrive in fast-paced, purpose-driven teams. - Can stay calm and collected even during chaos. About the Company: Dhobi G is India's fastest-growing software technology platform for launderers & dry cleaners, a 15-billion-dollar national industry. They provide a one-stop solution that helps all-scale launderers and dry cleaners run and grow their businesses. Dhobi G is also the premiere booking engine that connects people with certified fabric experts nationwide, making it easy to discover and book your pickup to the best launderers & dry cleaners from your doorstep, in just a few taps. With headquarters in Chennai and a presence in all the major localities of Chennai as well as Bangalore, Dhobi G has quickly become a market leader in technology solutions for the laundry industry. Dhobi G is incubated by NSRCEL, IIM Bangalore, accredited/awarded by the University of California, Berkeley, UBER, and SRM University. As an Intern at Dhobi G, your day-to-day responsibilities will include: - Be the first voice customers hear, via calls, follow-ups, and feedback loops. - Ensure high satisfaction and empathy in every interaction. - Own and improve support processes with a proactive mindset. - Coordinate between operations and tech teams to solve real problems fast. You're a great fit for this role if you: - Are great at verbal communication and active listening. - Thrive in fast-paced, purpose-driven teams. - Can stay calm and collected even during chaos. About the Company: Dhobi G is India's fastest-growing software technology platform for launderers & dry cleaners, a 15-billion-dollar national industry. They provide a one-stop solution that helps all-scale launderers and dry cleaners run and grow their businesses. Dhobi G is also the premiere booking engine that connects people with certified fabric experts nationwide, making it easy to discover and book your pickup to the best launderers & dry cleaners from your doorstep, in just a few taps. With headquarters in Chennai and a presence in all the major localities of Chennai as well as Bangalore, Dhobi G has quickly become a market leader in technology solutions for the laundry industry. Dhobi G is incubated by NSRCEL, IIM Bangalore, accredited/awarded by the University of California, Berkeley, UBER, and SRM University.