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Gokiwi Tech
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Customer Service Team Lead

Customer Service Team Lead

1 - 3 years

|

3 - 4 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Team Leading Team Management Team Coaching Team Handling English Hindi Shrinkage Control CSAT SLA Management Attrition

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities: * Manage team performance & development * Ensure SLA compliance * Coach & develop team members * Lead customer service team * Control shrinkage & attrition rates Accessible workspace Assistive technologies Free meal Cafeteria Health insurance Military leave policy

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Customer Service Team Lead

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