Customer Service Specialist

Role Description

This is a full-time, on-site role for a Customer Service Specialist, located in Agartala airport. The Customer Service Specialist will handle various customer interactions, ensure customer satisfaction, and maintain a positive passenger and VIP experience. Daily tasks include responding to customer inquiries, managing phone communications with proper etiquette, resolving customer issues, and providing exceptional support to clients, tea office arrangement , vip haddling , pass customer work etc .

Qualifications

Must be Hotel management degree holder and 2 year experience .

• Customer Service, Customer Support, and Customer Satisfaction skills
• Proficiency in computor Etiquette and managing customer interactions
• Experience in enhancing Customer Experience and handling feedback
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Prior experience in a similar role is a plus
• Bachelor's degree in hotel management .