Customer Service Representative

Job Description Role Overview: As a Customer Service Representative at Plantables in Agra, your main responsibility will be to handle customer inquiries, provide exceptional support, ensure customer satisfaction, and enhance the overall customer experience. You will be responding to customer queries, troubleshooting issues, maintaining customer records, and collaborating with other departments to improve service delivery. Key Responsibilities: - Handle customer inquiries and provide exceptional customer support - Ensure customer satisfaction and enhance the overall customer experience - Respond to customer queries and troubleshoot issues effectively - Maintain accurate customer records - Collaborate with other departments to improve service delivery Qualification Required: - Customer Service, Customer Support, and Customer Satisfaction skills - Expertise in Customer Experience and overall Customer Service - Excellent verbal and written communication skills - Strong problem-solving and multitasking abilities - Experience with CRM software and customer service platforms - Ability to work effectively in a team-oriented environment - High school diploma or equivalent; bachelor's degree is a plus,