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Volody
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Customer Service Representative

Customer Service Representative

Volody

2 - 5 years

0 Lacs

Goregaon Maharashtra India

Posted:1 day ago| Platform:

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Skills Required

service ai management software automate contracts finance support communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description Trusted by enterprises around the globe, Volody’s AI-powered Contract LifeCycle Management Software empowers businesses and legal professionals to digitize and automate their contract management processes with ease. Our solution transforms static legacy contracts into strategic business assets viewable in a centralized repository, making managing contracts efficient and stress-free. Volody's smart CLM tool allows legal professionals to maintain control over renewal dates, obligations, and terms while alerting them to risky clauses. Founded by finance and legal professionals, Volody aims to revolutionize contract management. Role Description This is a full-time on-site role for a Customer Service Representative located in Goregaon. The Customer Service Representative will handle day-to-day tasks including providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. The representative will also be responsible for addressing customer inquiries, resolving issues, and maintaining high levels of service quality. Qualifications Customer Service Representatives, Customer Support, and Customer Service skills Experience in ensuring Customer Satisfaction and enhancing Customer Experience 2-5years experience Excellent communication and interpersonal skills Ability to manage multiple tasks efficiently Proficiency in using customer service software and tools Relevant experience in a similar role is a plus Bachelor's degree or equivalent in a related field Show more Show less

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Customer Service Representative