Customer Service Representative

We are hiring!

Location: Gurgaon, Haryana

Office Address: plot no.116 Policybazaar office, sector 44, Gurgaon

Salary range: 2.5LPA to 4LPA

Compensation: Fixed salary + Lucrative incentives

Contact for interview: HR Anchal/9311817385

Policybazaar is looking for dynamic and customer focused individuals to join customer service team. As a customer Representative, you will be the voice of policybazaar, assisting customer with their queries, resolving issues and ensuring high level of customer satisfaction.

Key Responsibilities:

Engage with prospective customers through outbound calls to understand their requirements and recommend suitable insurance and financial products.

Effectively communicate the features and benefits of Policy Bazaar’s offerings to drive customer interest and conversions.

Address customer inquiries and resolve concerns to ensure a smooth sales process.

Consistently achieve or exceed assigned sales targets on a daily, weekly, and monthly basis.

Maintain accurate records of customer interactions and leads in the CRM system.

Stay updated on Policy Bazaar’s product portfolio and industry trends to provide informed recommendations.

Required Qualifications and Skills:

Bachelor’s degree in any discipline.

0-2 years of experience in sales, preferably in insurance or financial services (Freshers with strong communication skills).

Excellent verbal and written communication skills.

Strong persuasion, negotiation, and relationship-building abilities.

Self-motivated, goal-oriented, and able to work effectively in a fast-paced environment.

Basic computer skills and familiarity with CRM tools.

Why Join Us:

Competitive salary with attractive performance-based incentives.

Comprehensive training programs to help you succeed in your role.

Opportunities for career growth and development within a leading organization.

Collaborative and supportive work environment.

Employee benefits, including health and wellness programs.