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Medusind
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Customer Service Representative

Customer Service Representative

Medusind

0 - 4 years

0 Lacs

ahmedabad gujarat

Posted:9 hours ago| Platform: Shine logo

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Skills Required

customer service customer support customer satisfaction communication interpersonal abilities problemsolving attention to detail english fluency crm tools

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Representative at Medusind, located in Ahmedabad, your role involves managing customer inquiries and resolving issues promptly to ensure customer satisfaction. You will be responsible for maintaining positive relationships with clients, addressing service concerns, and providing accurate information or solutions regarding Medusind's offerings. Strong communication and problem-solving skills are essential for success in this role. Key Responsibilities: - Manage customer inquiries and resolve issues promptly - Maintain positive relationships with clients - Address service concerns effectively - Provide accurate information and solutions regarding Medusind's offerings Qualifications: - Proficiency in Customer Service, Customer Support, and Customer Satisfaction skills - Ability to enhance Customer Experience and maintain a high standard of Customer Service - Strong communication and interpersonal abilities - Problem-solving skills and attention to detail - Fluency in English; additional language proficiency is a plus - Basic computer and software literacy, including familiarity with CRM tools - Bachelor's degree or equivalent education preferred,

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Medusind

Healthcare, Revenue Cycle Management

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Customer Service Representative