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Focus Diagnostics
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Customer Service Representative

Customer Service Representative

Focus Diagnostics

0 years

0 Lacs

hyderabad telangana india

Posted:4 days ago| Platform:

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Skills Required

service diagnostics support pathology radiology imaging technology reports accessibility management resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Focus Diagnostics is a NABL-accredited diagnostic center dedicated to delivering accurate, reliable, and timely diagnostic services to support healthier lives. Specializing in Preventive Health Check-ups, Advanced Pathology, and Radiology Imaging, the organization combines patient-centric approaches with state-of-the-art technology. With multiple branches across Hyderabad and other cities, Focus Diagnostics offers exceptional services, including home sample collection, digital reports, and corporate health programs. The company is committed to accessibility, affordability, and providing precise medical diagnostics tailored to individual needs.

Role Description

We are looking for a full-time Front Office Executive for our Hyderabad location. This on-site role involves performing daily receptionist duties, greeting and attending to patients and visitors, managing appointments, and maintaining accurate records. The Front Office Executive will also provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring a seamless experience in the clinic.

Qualifications

Strong Receptionist Duties and Front Office management skills
Excellent Interpersonal Skills for engaging and assisting patients and visitors
Proficiency in verbal and written Communication
Demonstrated Customer Service skills to address needs and resolve issues effectively
Ability to multitask, manage schedules, and maintain professional demeanor
Familiarity with basic computer skills and office tools
Prior experience in a similar role is preferred
Educational qualifications: High School Diploma or equivalent

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Customer Service Representative