Customer Service Representative

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are looking for dynamic individuals with a passion for helping people to join our fast-paced Customer Service team. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies.

Responsibilities:

• Coordinate and plan with department peers to effectively and efficiently dispatch the company’s resources
• Should have worked on Fleet Manager, DAT, Load Link, Open Load Boards
• Communicate specific freight requirements and procedures to drivers
• Handle customer inquiries in a timely, professional manner
• Update customer web portals with up-to-date load information
• Monitor and update shipment statuses on the company’s internal applications
• Analyze resource utilization and generate reports as needed

Requirements:

• 1+ years of trucking industry and/or dispatch experience is an asset
• Freshers with excellent verbal and written communication
• Demonstrated ability to manage high-stress situations calmly and effectively
• Demonstrated ability to actively manage multiple, concurrent projects
• Knowledge of Department of Transportation (DOT) rules and regulations preferred
• Positive attitude with good people skills
• Good command of MS Office (Excel and Word) with an ability to quickly learn new software

Benefits:

• Competitive Salary
• Career Growth

Job Type: Full-time