Customer Service (Recruiting Coordinator) Role

0 - 1 years

3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Were Hiring: Customer Service Recruiting Coordinator RoleLocation: GurgaonShift Timings: 5 PM 2 AM IST and 7 PM to 4 AM (Night Shift)Work Model: 5 Days WFO (Two-way cab facility provided within hiring zone)

Essential Duties and Responsibilities:

1. Ensure timely and accurate service delivery as per client standards

2. Prompt response to queries from Internal or External stakeholders

3. Taking ownership of reporting work in the process

4. Ensure compliance to all the reports

5. Inbound Calling/ International Voice Process (B2B or B2C)

6. Maintain all documentation/tracking in the applications up to date for the processes

7. Responsible for call Audits, efficient in onshore connects/Communications

Ideal Candidate:

Fresher or 0 to 6 Months of Experience in Customer Service

Proficient in computer applications including Excel & Word

Interested? Send your resume to skakkar@peoplescout.com or contact on 8077360738

Lets connect and explore how you can grow your career with us!

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