Customer Service Professional - French | US/Canada Shift

2 - 4 years

5 - 9 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibility
  • Provide exceptional customer service through various channels, including phone, email, and chat.
  • Respond to customer inquiries and resolve issues professionally and courteously.
  • Work effectively in a team environment to achieve common goals.
  • Utilize problem-solving skills to address complex customer complaints.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously update knowledge of products and services to provide informed support.
Job Requirements
  • Minimum 1 year of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Experience working with international customers is an asset.

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