Customer Interaction Executive

1 - 4 years

3 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Responsibilities:

  • Handle inbound and outbound calls, emails, and client queries.
  • Build and maintain strong relationships with clients to ensure satisfaction.
  • Provide accurate information regarding services, processes, and requirements.
  • Assist clients with queries related to admissions, payments, and documentation.
  • Coordinate with internal teams to resolve client issues promptly.
  • Maintain proper records of client interactions and transactions.
  • Follow up with potential leads and convert them into clients.
  • Ensure customer satisfaction and meet service quality standards.

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