We Are Hiring Customer Support Executive Brillianz Education is looking for skilled professionals to join our team and manage communication with international clients. Position: Customer Support Executive Location: Kochi (Brillianz UAE Operations) Working Hours: 11:00 AM – 8:00 PM Salary: 25,000 – 30,000 plus incentives Joining: Immediate Age Limit: Up to 30 years Requirement: Fluent in English with strong communication skills Preferred : Female Candidates
Job Responsibilities: Handle inbound and outbound calls, emails, and client queries. Build and maintain strong relationships with clients to ensure satisfaction. Provide accurate information regarding services, processes, and requirements. Assist clients with queries related to admissions, payments, and documentation. Coordinate with internal teams to resolve client issues promptly. Maintain proper records of client interactions and transactions. Follow up with potential leads and convert them into clients. Ensure customer satisfaction and meet service quality standards.
Job Title: Customer Relation Associate Location: Kochi (Brillianz UAE Operations) Working Hours: 11:00 AM – 8:00 PM Salary: ₹25,000 – ₹30,000 + Incentives Joining: Immediate Age Limit: Up to 30 years Job Responsibilities: Handle inbound and outbound calls, emails, and client queries. Build and maintain strong relationships with clients to ensure satisfaction. Provide accurate information regarding services, processes, and requirements. Assist clients with queries related to admissions, payments, and documentation. Coordinate with internal teams to resolve client issues promptly. Maintain proper records of client interactions and transactions. Follow up with potential leads and convert them into clients. Ensure customer satisfaction and meet service quality standards. Key Requirements: Graduate in any discipline (preferred). Excellent communication skills in English (written & verbal). Strong interpersonal skills with a client-focused approach. Ability to multitask and handle pressure in a fast-paced environment. Prior experience in customer service, sales support, or coordination is an advantage. Proficiency in MS Office and basic computer skills. Why Join Us? Attractive salary with performance-based incentives. Opportunity to grow within a fast-paced, international work environment. Be part of a supportive and professional HR & operations team. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are You Ready To work with UAE Team for in Indian Time 11.00 am - 8.00 pm? Experience: total work: 2 years (Required) Customer service: 1 year (Required) Work Location: In person
Job Title: Customer Relation Associate Location: Kochi (Brillianz UAE Operations) Working Hours: 11:00 AM – 8:00 PM Salary: ₹25,000 – ₹30,000 + Incentives Joining: Immediate Age Limit: Up to 30 years Job Responsibilities: Handle inbound and outbound calls, emails, and client queries. Build and maintain strong relationships with clients to ensure satisfaction. Provide accurate information regarding services, processes, and requirements. Assist clients with queries related to admissions, payments, and documentation. Coordinate with internal teams to resolve client issues promptly. Maintain proper records of client interactions and transactions. Follow up with potential leads and convert them into clients. Ensure customer satisfaction and meet service quality standards. Key Requirements: Graduate in any discipline (preferred). Excellent communication skills in English (written & verbal). Strong interpersonal skills with a client-focused approach. Ability to multitask and handle pressure in a fast-paced environment. Prior experience in customer service, sales support, or coordination is an advantage. Proficiency in MS Office and basic computer skills. Why Join Us? Attractive salary with performance-based incentives. Opportunity to grow within a fast-paced, international work environment. Be part of a supportive and professional HR & operations team. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are You Ready To work with UAE Team for in Indian Time 11.00 am - 8.00 pm? Experience: total work: 2 years (Required) Customer service: 1 year (Required) Work Location: In person
Job Title: Customer Relation Associate Location: Kochi (Brillianz UAE Operations) Working Hours: 11:00 AM – 8:00 PM Salary: ₹25,000 – ₹30,000 + Incentives Joining: Immediate Age Limit: Up to 30 years Job Responsibilities: Handle inbound and outbound calls, emails, and client queries. Build and maintain strong relationships with clients to ensure satisfaction. Provide accurate information regarding services, processes, and requirements. Assist clients with queries related to admissions, payments, and documentation. Coordinate with internal teams to resolve client issues promptly. Maintain proper records of client interactions and transactions. Follow up with potential leads and convert them into clients. Ensure customer satisfaction and meet service quality standards. Key Requirements: Graduate in any discipline (preferred). Excellent communication skills in English (written & verbal). Strong interpersonal skills with a client-focused approach. Ability to multitask and handle pressure in a fast-paced environment. Prior experience in customer service, sales support, or coordination is an advantage. Proficiency in MS Office and basic computer skills. Why Join Us? Attractive salary with performance-based incentives. Opportunity to grow within a fast-paced, international work environment. Be part of a supportive and professional HR & operations team. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are You Ready To work with UAE Team for in Indian Time 11.00 am - 8.00 pm? Experience: total work: 2 years (Required) Customer service: 1 year (Required) Work Location: In person
As a Customer Relation Associate at our Kochi location in Brillianz UAE Operations, your primary responsibilities will include: - Handling inbound and outbound calls, emails, and client queries. - Building and maintaining strong relationships with clients to ensure satisfaction. - Providing accurate information regarding services, processes, and requirements. - Coordinating with internal teams to resolve client issues promptly. - Maintaining proper records of client interactions and transactions. - Following up with potential leads and converting them into clients. - Ensuring customer satisfaction and meeting service quality standards. To excel in this role, you should meet the following key requirements: - Graduate in any discipline (preferred). - Excellent communication skills in English (written & verbal). - Strong interpersonal skills with a client-focused approach. - Ability to multitask and handle pressure in a fast-paced environment. - Prior experience in customer service, sales support, or coordination is an advantage. - Proficiency in MS Office and basic computer skills. Joining our team comes with attractive benefits, including a competitive salary with performance-based incentives, opportunities for growth within a fast-paced international work environment, and the chance to be part of a supportive and professional HR & operations team. If you are ready to work with our UAE team during Indian working hours from 11:00 AM to 8:00 PM, have a total of 2 years of work experience with at least 1 year in customer service, and are willing to relocate to Kochi, Kerala, we welcome your application for this full-time, permanent position.,