We Are Hiring Customer Support Executive Brillianz Education is looking for skilled professionals to join our team and manage communication with international clients. Position: Customer Support Executive Location: Kochi (Brillianz UAE Operations) Working Hours: 11:00 AM – 8:00 PM Salary: 25,000 – 30,000 plus incentives Joining: Immediate Age Limit: Up to 30 years Requirement: Fluent in English with strong communication skills Preferred : Female Candidates
Job Responsibilities: Handle inbound and outbound calls, emails, and client queries. Build and maintain strong relationships with clients to ensure satisfaction. Provide accurate information regarding services, processes, and requirements. Assist clients with queries related to admissions, payments, and documentation. Coordinate with internal teams to resolve client issues promptly. Maintain proper records of client interactions and transactions. Follow up with potential leads and convert them into clients. Ensure customer satisfaction and meet service quality standards.